Kelly Services Reports Revenue and Earnings For the 4th Quarter and Year Ended December 28, 2003

January 21, 2004

TROY, Mich., Jan. 21 -- Kelly Services, Inc., a global provider of staffing services, today announced revenue and earnings results for the fourth quarter and year ended December 28, 2003.

(Logo: http://www.newscom.com/cgi-bin/prnh/19991208/KELLYLOGO )

Terence E. Adderley, Kelly Services chairman and chief executive officer, announced revenue for the fourth quarter of 2003 totaled $1.165 billion, an 11.1% increase compared to the $1.048 billion for the corresponding quarter in 2002. Revenue for the fourth quarter increased 6.2% compared to the third quarter of 2003. Revenue for the year totaled $4.325 billion, a 6.6% increase compared to the $4.057 billion for 2002.

On constant currency basis total revenue for the fourth quarter of 2003 increased 7.2% compared to the corresponding quarter of 2002. Constant currency revenue for the full year of 2003 increased by 3.3% compared to 2002.

Net earnings for the fourth quarter of 2003 totaled $1.8 million, compared to $7.3 million reported for the fourth quarter of 2002. Net earnings for the fourth quarter increased by 20.5% compared to the third quarter of 2003. Net earnings for 2003 totaled $5.1 million, compared to the $18.6 million earned during 2002.

Diluted earnings per share in the fourth quarter of 2003 were $0.05 per share, as compared to fourth quarter 2002 earnings of $0.21 per share. Diluted earnings per share increased $0.01 sequentially compared to the third quarter of 2003. Diluted earnings per share for 2003 were $0.14 per share, compared to the $0.52 per share earned in 2002.

Commenting on the results, Adderley said, "We achieved a new sales record of $4.325 billion. With revenue growth of nearly 7% for the year, we in fact exceeded our record sales of $4.251 billion achieved in 2000. We continued to gain market share and are well positioned for 2004.

"However, as good as sales were, we are still a long way from our pre- recession earnings. We remain committed to returning to and exceeding our historic earnings levels, and expect to accomplish that over the next three to four years.

"Year over year, revenue in our U.S. Commercial staffing segment increased 4.0% during the fourth quarter, compared to the 2.6% decrease reported in the third quarter of 2003. The U.S. Commercial gross profit rate decreased 2.0 percentage points primarily due to increased workers' compensation costs and customer and service line mix. Expenses increased 7.2% compared to last year. Operating earnings totaled $23.1 million, a decrease of 33.0% compared to last year.

"Revenue in our Professional, Technical, and Staffing Alternatives (PTSA) segment increased by 4.1% during the fourth quarter, compared to a third quarter decrease of 0.4%, with the individual business units showing mixed rates of growth. Kelly Financial Resources and Kelly Law Registry were the leading staffing unit performers in the fourth quarter. Kelly HRfirst and Kelly Vendor Management also continued to exhibit strong revenue growth. Kelly Scientific Resources, Kelly Home Care and the Automotive Services Group experienced revenue decreases during the quarter. The PTSA gross profit rate increased five-tenths of one percent compared to last year, while expenses increased 6.0% as compared to 2002. Operating earnings totaled $14.9 million and increased 8.6% on a year-over-year basis.

"International revenue, as measured in U.S. dollars, increased 30.6% during the fourth quarter, as compared to a 19.4% increase in the third quarter. The International gross profit rate decreased by 1.9 percentage points, due to gross profit rate decreases in UK, Continental Europe and Asia Pacific. Fee based income showed a small increase. Operating expenses increased by 21.0% in U.S. dollar terms. International operating earnings totaled $1.6 million, compared to earnings of $2.7 million last year.

"On a constant currency basis, International revenue increased 16.0% in the fourth quarter, as compared to 10.1% growth in the third quarter. Constant currency revenue growth was positive in all regions: Americas increased 11%, Asia Pacific increased 21%, UK/Ireland increased 30% and Continental Europe increased 10%. Expenses increased by 7.3% on a constant currency basis.

"As we prepare for 2004, the greatest unknown is the pace of economic recovery. In our judgment, the greatest probability is that this will be a more gradual recovery with a longer duration. Using moderate growth as a guideline, we expect that first quarter 2004 results will range from a loss of $0.01 per share to earnings of $0.04 per share, as compared to earnings of $0.01 per share in the first quarter of 2003."

In conjunction with its fourth quarter earnings release, Kelly Services, Inc. will host a conference call at 9:00 a.m. (ET) on January 21, 2004 to review the results. The call may be accessed in one of the following ways:

    Via the Telephone:
    U.S.                 (888) 730-9134
    International        1-773-756-4625
    The conference call leader is Terence Adderley
    The passcode is Kelly Services

    Via the Internet:

You may access the call via the Internet through Kelly Services website: www.kellyservices.com

This release contains statements that are forward looking in nature and accordingly, are subject to risks and uncertainties. These factors include: competition, changing market and economic conditions, currency fluctuations, changes in laws and regulations, including federal, state and international tax laws, the company's ability to effectively manage its information technology programs, and other factors discussed in this release and in the company's filings with the Securities and Exchange Commission. Actual results may differ materially from any projections contained herein.

Kelly Services, Inc. (Nasdaq: KELYA, KELYB) is a Fortune 500 company headquartered in Troy, Mich., offering human resources solutions that include temporary services, staff leasing, outsourcing, vendor on-site and full-time placement. With more than 2,400 company owned and operated offices in 26 countries, Kelly provides to its customers nearly 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education and health care. Revenue in 2003 was $4.3 billion. Visit www.kellyservices.com .


                      KELLY SERVICES, INC. AND SUBSIDIARIES
                              STATEMENTS OF EARNINGS
          FOR THE 13 WEEKS ENDED DECEMBER 28, 2003 AND DECEMBER 29, 2002
                                   (UNAUDITED)
                 (In thousands of dollars except per share data)

                                     2003         2002      Change   % Change

    Revenue from services        $1,164,973   $1,048,201   $116,772     11.1 %

    Cost of services                978,905      866,913    111,992     12.9

    Gross profit                    186,068      181,288      4,780      2.6

    Selling, general and
     administrative
      expenses                      182,879      169,272     13,607      8.0

    Earnings from operations          3,189       12,016     (8,827)   (73.5)

    Interest (expense) income,
     net                               (119)         104       (223)  (214.4)

    Earnings before taxes             3,070       12,120     (9,050)   (74.7)

    Income taxes                      1,258        4,787     (3,529)   (73.7)

    Net earnings                     $1,812       $7,333    $(5,521)   (75.3)%

    Basic earnings per share          $0.05        $0.21     $(0.16)   (76.2)%

    Diluted earnings per share        $0.05        $0.21     $(0.16)   (76.2)%


    STATISTICS:

    Gross profit rate                  16.0 %       17.3 %     (1.3)%

    Expenses as a % of revenue         15.7         16.1       (0.4)

    % Return - Earnings from
                operations              0.3          1.1       (0.8)
               Earnings before
                taxes                   0.3          1.2       (0.9)
               Net earnings             0.2          0.7       (0.5)

    Effective income tax rate          41.0         39.5        1.5

    Average number of shares
     outstanding (thousands):
         Basic                       34,692       35,522
         Diluted                     34,945       35,637



                      KELLY SERVICES, INC. AND SUBSIDIARIES
                              STATEMENTS OF EARNINGS
          FOR THE 52 WEEKS ENDED DECEMBER 28, 2003 AND DECEMBER 29, 2002
                 (In thousands of dollars except per share data)


                                     2003         2002      Change   % Change

    Revenue from services        $4,325,155   $4,056,945   $268,210      6.6 %

    Cost of services              3,628,524    3,364,219    264,305      7.9

    Gross profit                    696,631      692,726      3,905      0.6

    Selling, general and
     administrative
      expenses                      687,894      662,334     25,560      3.9

    Earnings from operations          8,737       30,392    (21,655)   (71.3)

    Interest (expense) income,
     net                                (77)         362       (439)  (121.3)

    Earnings before taxes             8,660       30,754    (22,094)   (71.8)

    Income taxes                      3,550       12,185     (8,635)   (70.9)

    Net earnings                     $5,110      $18,569   $(13,459)   (72.5)%

    Basic earnings per share          $0.14        $0.52     $(0.38)   (73.1)%

    Diluted earnings per share        $0.14        $0.52     $(0.38)   (73.1)%


    STATISTICS:

    Gross profit rate                  16.1 %       17.1 %     (1.0)%

    Expenses as a % of revenue         15.9         16.3       (0.4)

    % Return - Earnings from
                operations              0.2          0.7       (0.5)
               Earnings before
                taxes                   0.2          0.8       (0.6)
               Net earnings             0.1          0.5       (0.4)

    Effective income tax rate          41.0         39.6        1.4

    Average number of shares
     outstanding (thousands):
         Basic                       35,289       35,724
         Diluted                     35,355       35,900



                              KELLY SERVICES, INC.
                        RESULTS OF OPERATIONS BY SEGMENT
                            (In thousands of dollars)


                                        Fourth Quarter (Unaudited)
                                      2003        2002      Change % Change

    Revenue from Services:
    U.S. Commercial Staffing         $569,210    $547,485   $21,725    4.0 %
    PTSA                              228,557     219,462     9,095    4.1
    International                     367,206     281,254    85,952   30.6

                                   $1,164,973  $1,048,201  $116,772   11.1 %

    Earnings from Operations:
    U.S. Commercial Staffing          $23,072     $34,418  $(11,346) (33.0)%
    PTSA                               14,891      13,711     1,180    8.6
    International                       1,571       2,684    (1,113) (41.5)
    Corporate                         (36,345)    (38,797)    2,452    6.3

                                       $3,189     $12,016   $(8,827) (73.5)%


                                           December Year to Date
                                      2003        2002      Change  % Change

    Revenue from Services:
    U.S. Commercial Staffing       $2,131,529  $2,104,622   $26,907    1.3 %
    PTSA                              895,002     870,370    24,632    2.8
    International                   1,298,624   1,081,953   216,671   20.0

                                   $4,325,155  $4,056,945  $268,210    6.6 %

    Earnings from Operations:
    U.S. Commercial Staffing          $92,943    $118,656  $(25,713) (21.7)%
    PTSA                               52,992      50,954     2,038    4.0
    International                        (984)      4,931    (5,915 (120.0)
    Corporate                        (136,214)   (144,149)    7,935    5.5

                                       $8,737     $30,392  $(21,655  (71.3)%



                               KELLY SERVICES, INC.
                       RECONCILIATION OF CONSTANT CURRENCY
             REVENUE FROM SERVICES TO REPORTED REVENUE FROM SERVICES
                            (In thousands of dollars)

                                           Fourth Quarter (Unaudited)
                                        2003        2002      Change % Change

    US Commercial                      $569,210    $547,485   $21,725   4.0 %
    PTSA                                228,557     219,462     9,095   4.1
    International - constant
     currency*                          326,338     281,254    45,084  16.0
      Revenue from services -
       constant currency              1,124,105   1,048,201    75,904   7.2 %
    Foreign currency impact              40,868           -    40,868

      Revenue from services          $1,164,973  $1,048,201  $116,772  11.1 %


                                             December Year to Date
                                        2003        2002      Change % Change

    US Commercial                    $2,131,529  $2,104,622   $26,907   1.3 %
    PTSA                                895,002     870,370    24,632   2.8
    International - constant
     currency*                        1,164,836   1,081,953    82,883   7.7
      Revenue from services -
       constant currency              4,191,367   4,056,945   134,422   3.3 %
    Foreign currency impact             133,788           -   133,788

      Revenue from services          $4,325,155  $4,056,945  $268,210   6.6 %


    *  Information on constant currencies is provided to allow investors to
       separate the impact of foreign currency translations on reported
       results.  Constant currency results are calculated by translating the
       current year results at prior year average exchange rates.


                      KELLY SERVICES, INC. AND SUBSIDIARIES
                                  BALANCE SHEETS
                            (In thousands of dollars)

                                               December 28,      December 29,
                                                   2003              2002
    Current Assets
      Cash and equivalents                        $76,378          $100,936
      Short-term investments                          457               599
      Accounts receivable, less allowances
       of $14,983 and $12,533, respectively       658,090           567,517
      Prepaid expenses and other current
       assets                                      31,784            26,387
      Deferred taxes                               24,962            23,916

               Total current assets               791,671           719,355

    Property and Equipment, Net                   188,122           202,332

    Noncurrent Deferred Taxes                      14,606            21,065

    Goodwill, Net                                  85,788            80,260

    Other Assets                                   57,550            49,121


    Total Assets                               $1,137,737        $1,072,133

    Current Liabilities
      Short-term borrowings                       $39,190           $24,770
      Accounts payable                             92,265            85,310
      Payroll and related taxes                   200,503           181,585
      Accrued insurance                            36,016            27,912
      Income and other taxes                       49,342            47,617

               Total current liabilities          417,316           367,194

    Noncurrent Liabilities
      Accrued insurance                            58,763            45,540
      Accrued retirement benefits                  48,025            40,335

               Total noncurrent liabilities       106,788            85,875

    Stockholders' Equity
      Common stock                                 40,116            40,116
      Treasury stock                             (113,158)          (92,159)
      Paid-in capital                              19,096            17,902
      Earnings invested in the business           656,726           665,759
      Accumulated foreign currency
       adjustments                                 10,853           (12,554)

               Total stockholders' equity         613,633           619,064

    Total Liabilities and Stockholders'
     Equity                                    $1,137,737        $1,072,133


    STATISTICS:
     Working Capital                             $374,355          $352,161
     Current Ratio                                    1.9               2.0
     Debt-to-Capital %                                6.0 %             3.8 %
     Global Days Sales Outstanding
         Quarter                                       51                49
         Year-to-date                                  55                51



                      KELLY SERVICES, INC. AND SUBSIDIARIES
                             STATEMENTS OF CASH FLOWS
          FOR THE 52 WEEKS ENDED DECEMBER 28, 2003 AND DECEMBER 29, 2002
                            (In thousands of dollars)

                                                     2003               2002

    Cash flows from operating activities
       Net earnings                                 $5,110            $18,569
       Noncash adjustments:
         Depreciation and amortization              47,795             45,428
       Increase in accounts receivable,
        net                                        (63,516)            (9,420)
       Changes in operating assets and
        liabilities                                 41,204             35,029

            Net cash from operating
             activities                             30,593             89,606


    Cash flows from investing activities
       Capital expenditures                        (30,222)           (33,406)
       Decrease in short-term investments              142                 31
       Increase in other assets                     (2,487)            (3,476)

            Net cash from investing
             activities                            (32,567)           (36,851)


    Cash flows from financing activities
       Increase (decrease) in short-term
        borrowings                                  10,280            (11,723)
       Dividend payments                           (14,143)           (14,293)
       Stock options and other                       3,865                991
       Purchase of treasury stock                  (26,149)           (13,216)

            Net cash from financing
             activities                            (26,147)           (38,241)

    Effect of exchange rates on cash and
     equivalents                                     3,563              2,961

    Net change in cash and equivalents             (24,558)            17,475
    Cash and equivalents at beginning of
     period                                        100,936             83,461


    Cash and equivalents at end of period          $76,378           $100,936
SOURCE Kelly Services, Inc.

CONTACT: ANALYST CONTACT: James Polehna, Director, Investor Relations,
+1-248-244-4586, james_polehna@kellyservices.com , or MEDIA CONTACT: Robert
Doetsch, Director, Public Relations, +1-248-244-5362,
robert_doetsch@kellyservices.com , both of Kelly Services, Inc.
Web site: http://www.kellyservices.com (KELYA KELYB)