Form 10-Q
Table of Contents

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 


 

FORM 10-Q

 

  x   QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934

 

         For the quarterly period ended June 29, 2003

 

OR

 

  ¨   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
  SECURITIES EXCHANGE ACT OF 1934

 

Commission File Number 0-1088

 


 

KELLY SERVICES, INC.

(Exact name of Registrant as specified in its charter)

 

DELAWARE    38-1510762

(State or other jurisdiction

of incorporation or organization)

  

(I.R.S. Employer

Identification No.)

 

999 WEST BIG BEAVER ROAD, TROY, MICHIGAN 48084

(Address of principal executive offices)

(Zip Code)

 

(248) 362-4444

(Registrant’s telephone number, including area code)

 

No Change

(Former name, former address and former fiscal year, if changed since last report.)

 


 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No  ¨

 

Indicate by check mark whether the Registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2).  Yes  x  No  ¨

 

At July 28, 2003, 32,123,943 shares of Class A and 3,474,943 shares of Class B common stock of the Registrant were outstanding.

 


 

1


Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

     Page
Number


PART I. FINANCIAL INFORMATION     

Item 1. Financial Statements (unaudited)

    

Statements of Earnings

   3

Balance Sheets

   4

Statements of Stockholders’ Equity

   5

Statements of Cash Flows

   6

Notes to Financial Statements

   7

Item 2. Management’s Discussion and Analysis of Results of Operations and Financial Condition

   11

Item 4. Controls and Procedures

   18
PART II. OTHER INFORMATION AND SIGNATURE     

Item 4. Submission of Matters to a Vote of Security Holders

   19

Item 6. Exhibits and Reports on Form 8-K

   19
Signature   

20

 

2


Table of Contents

PART I. FINANCIAL INFORMATION

 

Item 1.   Financial Statements.

 

KELLY SERVICES, INC. AND SUBSIDIARIES

 

STATEMENTS OF EARNINGS

(UNAUDITED)

(In thousands of dollars except per share data)

 

     13 Weeks Ended

   26 Weeks Ended

    

June 29,

2003


  

June 30,

2002


  

June 29,

2003


  

June 30,

2002


           

Sales of services

   $ 1,059,517    $ 1,014,841    $ 2,062,914    $ 1,951,454

Cost of services

     887,113      844,625      1,724,958      1,622,278
    

  

  

  

Gross profit

     172,404      170,216      337,956      329,176

Selling, general and administrative expenses

     169,955      163,741      335,117      321,515
    

  

  

  

Earnings from operations

     2,449      6,475      2,839      7,661

Interest income, net

     4      82      126      223
    

  

  

  

Earnings before income taxes

     2,453      6,557      2,965      7,884

Income taxes

     969      2,622      1,171      3,153
    

  

  

  

Net earnings

   $ 1,484    $ 3,935    $ 1,794    $ 4,731
    

  

  

  

Earnings per share:

                           

Basic

   $ .04    $ .11    $ .05    $ .13

Diluted

     .04      .11      .05      .13

Average shares outstanding (thousands):

                           

Basic

     35,596      35,977      35,572      35,933

Diluted

     35,624      36,252      35,584      36,152

Dividends per share

   $ .10    $ .10    $ .20    $ .20

 

See accompanying Notes to Financial Statements.

 

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Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

BALANCE SHEETS

(In thousands of dollars)

 

    

June 29,

2003


    December 29,
2002


 
     (UNAUDITED)        

ASSETS

                

CURRENT ASSETS:

                

Cash and equivalents

   $ 76,961     $ 100,936  

Short-term investments

     518       599  

Accounts receivable, less allowances of $13,698 and $12,533, respectively

     617,600       567,517  

Prepaid expenses and other current assets

     34,411       26,387  

Deferred taxes

     23,407       23,916  
    


 


Total current assets

     752,897       719,355  

PROPERTY AND EQUIPMENT:

                

Land and buildings

     57,075       57,111  

Equipment, furniture and leasehold improvements

     314,883       295,536  

Accumulated depreciation

     (176,987 )     (150,315 )
    


 


Total property and equipment

     194,971       202,332  

NONCURRENT DEFERRED TAXES

     21,010       21,065  

GOODWILL, NET

     83,086       80,260  

OTHER ASSETS

     53,363       49,121  
    


 


TOTAL ASSETS

   $ 1,105,327     $ 1,072,133  
    


 


LIABILITIES AND STOCKHOLDERS’ EQUITY

                

CURRENT LIABILITIES:

                

Short-term borrowings

   $ 24,234     $ 24,770  

Accounts payable

     76,764       85,310  

Payroll and related taxes

     205,294       181,585  

Accrued insurance

     30,219       27,912  

Income and other taxes

     46,525       47,617  
    


 


Total current liabilities

     383,036       367,194  

NONCURRENT LIABILITIES:

                

Accrued insurance

     49,304       45,540  

Accrued retirement benefits

     44,491       40,335  
    


 


Total noncurrent liabilities

     93,795       85,875  

STOCKHOLDERS’ EQUITY:

                

Capital stock, $1.00 par value

                

Class A common stock, shares issued 36,619,148 at 2003 and 2002

     36,619       36,619  

Class B common stock, shares issued 3,496,718 at 2003 and 2002

     3,497       3,497  

Treasury stock, at cost

                

Class A common stock, 4,495,581 shares at 2003 and 4,567,975 at 2002

     (90,196 )     (91,648 )

Class B common stock, 21,775 shares at 2003 and 18,875 at 2002

     (578 )     (511 )

Paid-in capital

     18,332       17,902  

Earnings invested in the business

     660,438       665,759  

Accumulated foreign currency adjustments

     384       (12,554 )
    


 


Total stockholders’ equity

     628,496       619,064  
    


 


TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

   $ 1,105,327     $ 1,072,133  
    


 


 

See accompanying Notes to Financial Statements.

 

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Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

STATEMENTS OF STOCKHOLDERS’ EQUITY

(UNAUDITED)

(In thousands of dollars)

 

     13 Weeks Ended

    26 Weeks Ended

 
     June 29,
2003


    June 30,
2002


    June 29,
2003


    June 30,
2002


 

Capital Stock

                                

Class A common stock

                                

Balance at beginning of period

   $ 36,619     $ 36,609     $ 36,619     $ 36,609  

Conversions from Class B

     —         8       —         8  
    


 


 


 


Balance at end of period

     36,619       36,617       36,619       36,617  

Class B common stock

                                

Balance at beginning of period

     3,497       3,507       3,497       3,507  

Conversions to Class A

     —         (8 )     —         (8 )
    


 


 


 


Balance at end of period

     3,497       3,499       3,497       3,499  

Treasury Stock

                                

Class A common stock

                                

Balance at beginning of period

     (90,334 )     (80,136 )     (91,648 )     (81,721 )

Exercise of stock options, restricted stock awards and other

     138       679       1,452       1,856  

Treasury stock issued for acquisition

     —         —         —         408  
    


 


 


 


Balance at end of period

     (90,196 )     (79,457 )     (90,196 )     (79,457 )

Class B common stock

                                

Balance at beginning of period

     (549 )     (435 )     (511 )     (435 )

Purchase of treasury stock

     (29 )     (19 )     (67 )     (19 )
    


 


 


 


Balance at end of period

     (578 )     (454 )     (578 )     (454 )

Paid-in Capital

                                

Balance at beginning of period

     18,285       17,459       17,902       17,035  

Exercise of stock options, restricted stock awards and other

     47       227       430       559  

Treasury stock issued for acquisition

     —         —         —         92  
    


 


 


 


Balance at end of period

     18,332       17,686       18,332       17,686  

Earnings Invested in the Business

                                

Balance at beginning of period

     662,514       658,691       665,759       661,483  

Net earnings

     1,484       3,935       1,794       4,731  

Dividends

     (3,560 )     (3,599 )     (7,115 )     (7,187 )
    


 


 


 


Balance at end of period

     660,438       659,027       660,438       659,027  

Accumulated Foreign Currency Adjustments

                                

Balance at beginning of period

     (8,634 )     (29,824 )     (12,554 )     (29,323 )

Equity adjustment for foreign currency

     9,018       13,083       12,938       12,582  
    


 


 


 


Balance at end of period

     384       (16,741 )     384       (16,741 )
    


 


 


 


Stockholders’ Equity at end of period

   $ 628,496     $ 620,177     $ 628,496     $ 620,177  
    


 


 


 


Comprehensive Income

                                

Net earnings

   $ 1,484     $ 3,935     $ 1,794     $ 4,731  

Other comprehensive income—Foreign currency adjustments

     9,018       13,083       12,938       12,582  
    


 


 


 


Comprehensive Income

   $ 10,502     $ 17,018     $ 14,732     $ 17,313  
    


 


 


 


 

See accompanying Notes to Financial Statements.

 

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Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

STATEMENTS OF CASH FLOWS

(UNAUDITED)

(In thousands of dollars)

 

     26 Weeks Ended

 
     June 29,
2003


    June 30,
2002


 

Cash flows from operating activities:

                

Net earnings

   $ 1,794     $ 4,731  

Noncash adjustments:

                

Depreciation and amortization

     24,043       21,079  

Increase in accounts receivable, net

     (36,350 )     (35,603 )

Changes in other operating assets and liabilities

     11,404       27,361  
    


 


Net cash from operating activities

     891       17,568  
    


 


Cash flows from investing activities:

                

Capital expenditures

     (15,146 )     (14,229 )

Proceeds from sales and maturities of short-term investments

     385       360  

Purchases of short-term investments

     (304 )     (304 )

(Increase) decrease in other assets

     (1,808 )     1,181  
    


 


Net cash from investing activities

     (16,873 )     (12,992 )
    


 


Cash flows from financing activities:

                

Decrease in short-term borrowings

     (2,667 )     (5,916 )

Dividend payments

     (7,115 )     (7,187 )

Stock options and other

     14       832  

Purchase of treasury stock

     (67 )     (19 )
    


 


Net cash from financing activities

     (9,835 )     (12,290 )
    


 


Effect of exchange rates on cash and equivalents

     1,842       1,211  
    


 


Net change in cash and equivalents

     (23,975 )     (6,503 )

Cash and equivalents at beginning of period

     100,936       83,461  
    


 


Cash and equivalents at end of period

   $ 76,961     $ 76,958  
    


 


 

See accompanying Notes to Financial Statements.

 

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Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

NOTES TO FINANCIAL STATEMENTS

(UNAUDITED)

(In thousands of dollars)

 

1. Basis of Presentation

 

The accompanying unaudited consolidated financial statements of the Company have been prepared in accordance with Rule 10-01 of Regulation S-X and do not include all the information and notes required by generally accepted accounting principles for complete financial statements. All adjustments, including normal recurring adjustments, have been made which, in the opinion of management, are necessary for a fair presentation of the results of the interim periods. The results of operations for such interim periods are not necessarily indicative of results of operations for a full year. The unaudited consolidated financial statements should be read in conjunction with the Company’s consolidated financial statements and notes thereto for the fiscal year ended December 29, 2002 (the 2002 consolidated financial statements). Certain prior year amounts have been reclassified to conform with the current presentation.

 

2. Segment Disclosures

 

The Company’s reportable segments, which are based on the Company’s method of internal reporting, are: (1) U.S. Commercial Staffing, (2) Professional, Technical and Staffing Alternatives (PTSA) and (3) International. The following table presents information about the reported sales and earnings from operations of the Company for the 13-week and 26-week periods ended June 29, 2003 and June 30, 2002. Segment data presented are net of intersegment revenues. Asset information by reportable segment is not presented, since the Company does not produce such information internally.

 

     13 Weeks Ended

    26 Weeks Ended

 
     2003

    2002

    2003

    2002

 

Sales:

                                

U.S. Commercial Staffing

   $ 522,665     $ 526,561     $ 1,026,974     $ 1,007,233  

PTSA

     223,565       220,044       445,224       428,909  

International

     313,287       268,236       590,716       515,312  
    


 


 


 


Consolidated Total

   $ 1,059,517     $ 1,014,841     $ 2,062,914     $ 1,951,454  
    


 


 


 


Earnings from Operations:

                                

U.S. Commercial Staffing

   $ 23,103     $ 27,620     $ 47,142     $ 50,919  

PTSA

     12,769       12,420       26,115       23,917  

International

     (1,019 )     426       (4,176 )     (819 )

Corporate

     (32,404 )     (33,991 )     (66,242 )     (66,356 )
    


 


 


 


Consolidated Total

   $ 2,449     $ 6,475     $ 2,839     $ 7,661  
    


 


 


 


 

 

7


Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

NOTES TO FINANCIAL STATEMENTS (continued)

(UNAUDITED)

(In thousands of dollars)

 

3. Contingencies

 

The Company is subject to various legal proceedings, claims and liabilities which arise in the ordinary course of its business. Litigation is subject to many uncertainties, the outcome of individual litigated matters is not predictable with assurance and it is reasonably possible that some matters could be decided unfavorably to the Company. Although the amount of the liability at June 29, 2003 with respect to these matters cannot be ascertained, the Company believes that any resulting liability will not be material to the financial statements of the Company at June 29, 2003.

 

4. Earnings Per Share

 

The reconciliations of earnings per share computations for the 13-week and 26-week periods ended June 29, 2003 and June 30, 2002 were as follows:

 

     13 Weeks Ended

   26 Weeks Ended

     2003

   2002

   2003

   2002

Net earnings

   $ 1,484    $ 3,935    $ 1,794    $ 4,731
    

  

  

  

Determination of shares (thousands):

                           

Weighted average common shares outstanding

     35,596      35,977      35,572      35,933

Effect of dilutive securities:

                           

Stock options

     26      179      9      95

Restricted and performance awards and other

     2      96      3      124
    

  

  

  

Weighted average common shares outstanding—assuming dilution

     35,624      36,252      35,584      36,152
    

  

  

  

Earnings per share—basic

   $ .04    $ .11    $ .05    $ .13

Earnings per share—assuming dilution

   $ .04    $ .11    $ .05    $ .13

 

Stock options representing 2,565,000 and 786,000 shares, respectively, for the quarters ended June 29, 2003 and June 30, 2002 and 2,596,000 and 851,000 shares, respectively, for the six months ended June 29, 2003 and June 30, 2002 were excluded from the computation of diluted earnings per share. The exercise prices of these options were greater than the average market price of the common shares and the options were therefore anti-dilutive.

 

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Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

NOTES TO FINANCIAL STATEMENTS (continued)

(UNAUDITED)

(In thousands of dollars)

 

5. Stock-Based Compensation

 

The Company has a Performance Incentive Plan for key employees and accounts for this plan under the recognition and measurement principles of Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees,” and related interpretations. The Company has not recognized any expense related to employee stock options, as all options granted under the plan had an exercise price equal to the market value of the underlying common stock on the date of grant. The following table illustrates the effect on net income and earnings per share for the 13-week and 26-week periods ended June 29, 2003 and June 30, 2002 if the Company had applied the fair value recognition provisions of Statement of Financial Accounting Standards (SFAS) No. 123, “Accounting for Stock-Based Compensation,” to stock-based employee compensation.

 

     13 Weeks Ended

    26 Weeks Ended

 
     2003

    2002

    2003

    2002

 

Net earnings, as reported

   $ 1,484     $ 3,935     $ 1,794     $ 4,731  

Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects

     (484 )     (592 )     (1,039 )     (1,137 )
    


 


 


 


Pro forma net earnings

   $ 1,000     $ 3,343     $ 755     $ 3,594  
    


 


 


 


Earnings per share:

                                

Basic-as reported

   $ .04     $ .11     $ .05     $ .13  

Basic-pro forma

   $ .03     $ .09     $ .02     $ .10  

Diluted-as reported

   $ .04     $ .11     $ .05     $ .13  

Diluted-pro forma

   $ .03     $ .09     $ .02     $ .10  

 

6. Revenue Reclassification

 

Effective with the first quarter of 2003, the Company changed its method of reporting revenue for Kelly Staff Leasing (“KSL”), a wholly owned subsidiary. KSL is a Professional Employer Organization (“PEO”) and is part of the PTSA segment. Consistent with changing PEO industry practice, KSL changed from the gross method of reporting revenue to the net method under Emerging Issues Task Force Issue No. 99-19, “Reporting Revenue Gross as a Principal versus Net as an Agent.” As a result, KSL will no longer include worksite employee payroll costs in sales of services or cost of services. This change does not impact gross profit or net earnings. Sales of services and cost of services have been reclassified for all prior periods for comparability. The effect of this change on prior periods is to reduce sales of services and cost of services for 2002, 2001 and 2000 by $266.5 million, $251.0 million and $236.6 million, respectively. Sales of services and cost of services adjustments for the first, second, third and fourth quarters of 2002 were $63.4 million, $62.1 million, $65.4 million, and $75.6 million, respectively.

 

7. Short-Term Borrowings

 

In June, 2003, the Company entered into a new $125 million three-year, unsecured multi-currency revolving credit facility to replace its existing $100 million revolving credit facility which was scheduled to expire in October, 2003. The credit facility will be used to fund working capital, acquisitions and for general corporate purposes. The interest rate applicable to borrowings under the new facility is 60 basis points over local LIBOR.

 

 

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Table of Contents

KELLY SERVICES, INC. AND SUBSIDIARIES

 

NOTES TO FINANCIAL STATEMENTS (continued)

(UNAUDITED)

(In thousands of dollars)

 

8. New Accounting Pronouncements

 

In January 2003, the Financial Accounting Standards Board (FASB) issued Interpretation No. 46, “Consolidation of Variable Interest Entities” (FIN 46) which requires the consolidation of variable interest entities, as defined. FIN 46 is applicable to variable interest entities created after January 31, 2003. Variable interest entities created prior to February 1, 2003, must be consolidated effective July 1, 2003. Disclosures are required currently if the Company expects to consolidate any variable interest entities. The Company does not have any variable interest entities; therefore FIN 46 will not have a material effect on the Company’s consolidated results of operations or financial position.

 

In April 2003, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities” (“SFAS 149”). SFAS 149 amends and clarifies accounting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities” (“SFAS 133”). SFAS 149 is generally effective for contracts entered into or modified after June 30, 2003 and for hedging relationships designated after June 30, 2003. The Company does not have any derivative instruments; therefore SFAS 149 will not have a material impact on our consolidated results of operations, cash flows or financial condition.

 

In May 2003, the FASB issued SFAS No.150, “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity” (“SFAS 150”). SFAS 150 establishes standards for how an issuer classifies and measures three classes of freestanding financial instruments with characteristics of both liabilities and equity. It requires that an issuer classify a financial instrument that is within its scope as a liability (or an asset in some circumstances). SFAS 150 was effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company has not entered into any financial instruments within the scope of SFAS 150 since May 31, 2003, nor does it currently hold any financial instruments within its scope.

 

 

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Table of Contents
Item 2.   Management’s Discussion and Analysis of Results of Operations and Financial Condition.

 

Results of Operations

Second Quarter

 

Sales of services in the second quarter of 2003 were $1.060 billion, an increase of 4.4% from the same period in 2002. The increase was a result of an increase in hours worked of 1.1% and an increase in average hourly bill rates of 2.8%. Sales for the quarter increased in the Professional, Technical and Staffing Alternatives (PTSA) and International business segments while sales in the U.S. Commercial Staffing business segment declined slightly on a year-over-year basis. During the last year, the U.S. dollar declined in comparison to many foreign currencies, including the Euro and British pound. As a result, Kelly’s U.S. dollar translated sales were higher than would have otherwise been reported. On a constant currency basis second quarter sales increased 0.8% as compared with the prior year. Management believes constant currency measurements are an important analytical tool to aid in understanding underlying operating trends without distortion due to currency fluctuations. The table below summarizes the impact of foreign exchange adjustments on second quarter sales:

 

     Second Quarter Sales

 
     2003

   2002

   % Change

 
     (In millions of dollars)       

U.S. Commercial Staffing

   $ 522.7    $ 526.6    (0.7 )%

PTSA

     223.6      220.0    1.6  

International—Constant Currency

     277.1      268.2    3.3  
    

  

  

Sales of Services—Constant Currency

     1,023.3      1,014.8    0.8  

Foreign Currency Impact

     36.2      —         
    

  

  

Sales of Services

   $ 1,059.5    $ 1,014.8    4.4 %
    

  

  

 

Gross profit of $172.4 million was 1.3% higher than the gross profit of $170.2 million for the same period of the prior year. The gross profit rate for the second quarter of 2003 averaged 16.3%, a decrease of 0.5 percentage point compared to the 16.8% rate earned for the same period in 2002. The gross profit rates of the U.S. Commercial Staffing and International segments decreased compared to the prior year, while the gross profit rate in PTSA remained constant. The decrease in the gross profit rate was principally due to higher workers’ compensation costs and a decline in fee based income in the International segment.

 

Selling, general and administrative expenses totaled $170.0 million and increased 3.8% year over year. Selling, general and administrative expenses expressed as a percentage of sales were 16.0% in the second quarter of 2003, a 0.1 percentage point decrease compared to the 16.1% rate in the second quarter of 2002. As measured on a constant currency basis, selling, general and administrative expenses decreased by 0.5%.

 

Earnings from operations in the second quarter of 2003 totaled $2.4 million, a 62.2% decrease compared to earnings from operations of $6.5 million reported for the second quarter of 2002.

 

Net interest income in the second quarter of 2003 was $4 thousand, a $78 thousand decrease compared to last year’s net interest income of $82 thousand. The decrease is primarily attributable to lower interest rates.

 

The effective income tax rate in the second quarter of 2003 was 39.5%, a 0.5 percentage point improvement compared with last year’s 40.0% rate.

 

Second quarter net earnings totaled $1.5 million, a decrease of 62.3% from net earnings of $3.9 million last year. Diluted earnings per share for the second quarter of 2003 were $0.04, a 63.6% decrease as compared to diluted earnings per share of $0.11 for the second quarter of 2002.

 

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Table of Contents

US Commercial Staffing

 

Sales of services in the U.S. Commercial Staffing segment totaled $522.7 million in the second quarter of 2003, a 0.7% decrease compared to the $526.6 million reported for the same period in 2002. This reflected a decrease in hours worked of 2.4%, partially offset by an increase in average hourly bill rates of 1.7%. On a year-over-year basis, sales increased 1% in April, and decreased 1% in May and 2% in June. April results include the unfavorable impact of the Easter holiday falling in the second quarter of 2003, as compared to the first quarter in 2002. Without the unfavorable Easter impact, April sales results would have increased 2%. The sales growth trend declined in the second quarter, continuing the pattern established in the first quarter. Staffing volume was relatively flat month to month, but reported sales growth was impacted by tougher year-over-year comparisons as the quarter progressed. Management remains cautious regarding growth rates for U.S. Commercial Staffing in the third quarter, noting that the Company has not yet experienced a fundamental improvement in demand.

 

U.S. Commercial Staffing sales represented 49% of total Company sales in the second quarter of 2003 and 52% of total Company sales in the second quarter of 2002.

 

U.S. Commercial Staffing earnings from operations totaled $23.1 million in the second quarter of 2003, a decrease of 16.4% compared to earnings of $27.6 million last year. This was the result of the 0.7% decrease in sales and a 0.7 percentage point decrease in the gross profit rate. The decline in the gross profit rate was principally due to higher workers’ compensation costs, combined with changes in both the mix of customers to large corporate and national accounts, and the mix of service lines to those which have a lower-than-average gross profit rate. Higher state unemployment taxes, although largely recovered through pricing actions, also negatively impacted the gross profit rate. Selling, general and administrative expenses were essentially unchanged compared to the prior year and as a percentage of sales were 10.3% in both periods.

 

Many of the Company’s large corporate and national account customers have negotiated high volume global service agreements, which tend to result in lower gross profit rates than those earned with the Company’s small and medium size customers. The Company’s strategy is focused on serving and growing these large corporate national accounts. As customer mix shifts to large corporate and national accounts, the Company’s average gross margins tend to decrease. The Company expects this trend to continue over the balance of 2003.

 

Professional, Technical and Staffing Alternatives

 

Sales of services in the Professional, Technical and Staffing Alternatives (“PTSA”) segment for the second quarter of 2003 totaled $223.6 million, an increase of 1.6% compared to the $220.0 million reported in the second quarter of 2002. The growth is due to an increase in average billing rates of 2.2% offset by a decrease in hours worked of 3.4% for the professional and technical staffing businesses. In addition, revenues in the staffing alternatives businesses, which include staff leasing and management services, increased by 13.2%. PTSA sales represented 21% of total Company sales in the second quarter of 2003 and 22% in 2002.

 

Effective with the first quarter of 2003, the Company changed its method of reporting revenue for Kelly Staff Leasing (“KSL”), a wholly owned subsidiary. KSL is a Professional Employer Organization (“PEO”) and is part of the PTSA segment. Consistent with changing PEO industry practice, KSL changed from the gross method of reporting revenue to the net method under Emerging Issues Task Force Issue No. 99-19, “Reporting Revenue Gross as a Principal versus Net as an Agent.” As a result, KSL will no longer include worksite employee payroll costs in sales of services or cost of services. This change does not impact gross profit or net earnings. Sales of services and cost of services have been reclassified for all prior periods for comparability. The effect of this change on prior periods is to reduce sales of services and cost of services for 2002, 2001 and 2000 by $266.5 million, $251.0 million and $236.6 million, respectively. Sales of services and cost of services adjustments for the first, second, third and fourth quarters of 2002 were $63.4 million, $62.1 million, $65.4 million, and $75.6 million, respectively.

 

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Table of Contents

Results continued to vary among the 13 business units that comprise PTSA. Kelly Financial Resources and HRfirst exhibited double-digit sales growth for the second quarter of 2003. Staffing demand softened somewhat in Kelly Scientific, as the pharmaceutical industry, in particular, reduced its temporary workforce due to general economic factors. Kelly Home Care Services continued to experience revenue declines during the second quarter of 2003. Kelly Home Care customers are primarily private-pay, elderly clients. These customers have been impacted by the economic downturn, particularly through lower stock market returns and lower interest rates, which have reduced discretionary income, forcing some customers to reduce the level of home care services. This decrease, however, was consistent with industry trends.

 

PTSA earnings from operations for the second quarter of 2003 totaled $12.8 million, an increase of 2.8% from the same period in 2002. This was the result of the 1.6% increase in sales and a consistent gross profit rate, partially offset by a 1.8% increase in selling, general and administrative expenses. Selling, general and administrative expenses as a percent of sales were 12.2% in both the second quarter of 2003 and 2002.

 

International

 

Translated U.S. dollar sales in International for the second quarter of 2003 totaled $313.3 million, a 16.8% increase compared to the $268.2 million reported in the second quarter of 2002. This resulted from an increase in hours worked of 8.5% and an increase in the translated U.S. dollar average hourly bill rates of 8.2%.

 

On a constant currency basis, sales increased by 3.3% and average hourly bill rates decreased by 4.4%. The 3.3% constant currency increase in sales reflected an improvement from the first quarter, when the year-over-year constant currency sales were essentially unchanged. The 4.4% year-over-year decrease in average hourly bill rates, on a constant currency basis, is due primarily to a shift in mix of hours worked to countries such as Mexico, which typically have a lower average bill rate.

 

The Americas and Asia Pacific regions continue to show solid growth in sales. Sales in the United Kingdom turned positive during the second quarter, while sales in continental Europe improved slightly, but remained negative as compared with the prior year. International sales represented 30% of total Company sales in the second quarter of 2003 and 26% in the second quarter of 2002.

 

International results were an operating loss of $1.0 million in the second quarter of 2003, compared to earnings of $426 thousand for the same period in 2002. The 16.8% increase in sales was more than offset by a 0.8 percentage point decrease in the gross profit rate and a 15.0% increase in expenses, as measured in U.S. dollars.

 

The decline in the International gross profit rate is due to decreases in the United Kingdom and Asia Pacific regions, as well as the effect of lower fee-based income on a constant currency basis. The increase in U.S. dollar reported expenses is due primarily to the effect of currency rates. On a constant currency basis, second quarter expenses increased by 0.7% as compared to the prior year.

 

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Results of Operations

Year-to-Date

 

Sales of services totaled $2.063 billion during the first six months of 2003, an increase of 5.7% from the same period in 2002. The increase was a result of an increase in hours worked of 2.8% and an increase in average hourly bill rates of 2.5%. Sales increased in each of the Company’s three business segments: U.S. Commercial Staffing, PTSA and International. On a constant currency basis, sales of services increased by 2.3%. The table below summarizes the impact of foreign exchange adjustments on sales for the first half of 2003:

 

     June Year-to-Date Sales

 
     2003

   2002

   % Change

 
     (In millions of dollars)       

U.S. Commercial Staffing

   $ 1,027.0    $ 1,007.2    2.0 %

PTSA

     445.2      428.9    3.8  

International—Constant Currency

     524.3      515.3    1.7  
    

  

  

Sales of Services—Constant Currency

     1,996.5      1,951.5    2.3  

Foreign Currency Impact

     66.4      —         
    

  

  

Sales of Services

   $ 2,062.9    $ 1,951.5    5.7 %
    

  

  

 

Gross profit of $338.0 million was 2.7% higher than the first six months of 2002. Gross profit as a percentage of sales was 16.4% in 2003, which decreased 0.5 percentage point compared to the 16.9% rate recorded in the prior year. This reflected decreases in the gross profit rates of all three business segments. The decrease in the gross profit rate was due to higher workers’ compensation costs, higher state unemployment taxes and a decline in fee based income in the International segment.

 

Selling, general and administrative expenses of $335.1 million were 4.2% higher than last year. Selling, general and administrative expenses expressed as a percentage of sales were 16.2% in the first six months of 2003, a 0.3 percentage point decrease compared to the 16.5% rate in the first six months of 2002. As measured on a constant currency basis, selling, general and administrative expenses were essentially unchanged.

 

Earnings from operations were $2.8 million in the first six months of 2003, a 62.9% decrease compared to earnings from operations of $7.7 million for the first six months of 2002.

 

Net interest income for the first six months of 2003 was $126 thousand, a decrease of $97 thousand compared to last year’s net interest income of $223 thousand. The decrease is primarily attributable to the impact of lower interest rates.

 

The effective income tax rate for the first half of 2003 was 39.5%, a 0.5 percentage point improvement compared with last year’s 40.0% rate.

 

Net earnings were $1.8 million, or a 62.1% decrease compared to the first six months of 2002. Basic and diluted earnings per share were $0.05, a decrease of 61.5% as compared to basic and diluted earnings per share of $0.13 in the first six months of 2002.

 

U.S. Commercial Staffing

 

Sales of services in the U.S. Commercial Staffing segment totaled $1.027 billion for the first six months of 2003, a 2.0% increase compared to the $1.007 billion reported for the same period in 2002. This reflected a 0.8% increase in hours worked and a 1.2% increase in average hourly bill rates. U.S. Commercial Staffing sales represented 50% of total Company sales for the first half of 2003 and 52% for the first half of 2002.

 

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Table of Contents

U.S. Commercial Staffing earnings from operations totaled $47.1 million for the first six months of 2003 compared to earnings of $50.9 million last year, a decrease of 7.4%. The 2.0% increase in sales partially offset a 0.6 percentage point decrease in the gross profit rate and a 0.8% increase in selling, general and administrative expenses, to produce the 7.4% earnings decline. The decrease in the gross profit rate reflected the impact of higher workers’ compensation costs and the impact of changes in both customer and service line mix. Higher state unemployment taxes, although partially recovered through pricing actions, also negatively impacted the gross profit rate. Selling, general and administrative expenses were essentially unchanged compared to the prior year, and as a percentage of sales were 10.4% for the first six months of 2003 and 10.5% for the first six months of 2002.

 

Professional, Technical and Staffing Alternatives

 

Sales of services in the PTSA segment for the first six months of 2003 totaled $445.2 million, an increase of 3.8% compared to the $428.9 million reported for the first six months of 2002. This reflected a 2.6% increase in average hourly bill rates, partially offset by a 1.2% decrease in hours worked in the professional and technical businesses. Revenues in the staffing alternatives businesses, which include the staff leasing and management services business units, increased by 11.2% compared to the first six months of 2002. PTSA sales represented 21% of total Company sales for the first half of 2003 and 22% for the first half of 2002.

 

For the first six months of 2002, Kelly Financial Resources continued to be a leading performer, exhibiting double digit sales growth as compared to the same period in 2002. Kelly Healthcare, Kelly Staff Leasing, Kelly Information Technology Resources, Kelly Management Services, Kelly Automotive Services Group and Kelly Law Registry also maintained positive sales growth. However, two large PTSA units, Kelly Scientific Resources and Kelly Home Care, experienced revenue declines during the first six months of 2003 as compared to the first six months of 2002. These decreases, however, were consistent with industry trends in their staffing sectors.

 

PTSA earnings from operations for the first half of 2003 totaled $26.1 million and increased 9.2% from the same period in 2002. This was the result of the 3.8% increase in sales and a 0.7% decrease in expenses, partially offset by a 0.2 percentage point decrease in the gross profit rate.

 

International

 

Translated U.S. dollar sales in International for the first six months of 2003 totaled $590.7 million, a 14.6% increase compared to the $515.3 million reported in the first six months of 2002. This resulted from an increase in hours worked of 7.2% and a 7.3% increase in the translated U.S. dollar average hourly bill rates. International sales represented 29% of total Company sales in the first half of 2003 and 26% in the first half of 2002.

 

On a constant currency basis, sales increased by 1.7% and average hourly bill rates decreased by 4.8%. The year-over-year decrease in average hourly bill rates, on a constant currency basis, is due primarily to a shift in mix of hours worked to countries such as Mexico, which typically have a lower average bill rate.

 

International results were a loss of $4.2 million for the first six months of 2003 compared to a loss of $819 thousand for the same period in 2002. The 14.6% increase in sales was more than offset by a 0.6 percentage point decrease in the gross profit rate and a 13.8% increase in expenses, as measured in U.S. dollars.

 

The decrease in the International gross profit rate is due to rate decreases in the United Kingdom, as well as the effect of lower fee-based income on a constant currency basis. The increase in U.S. dollar reported expenses is due primarily to the effect of currency rates. On a constant currency basis, expenses decreased by 0.2%.

 

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Table of Contents

Financial Condition

 

Historically, Kelly has financed its operations through cash generated by operating activities and available from revolving credit facilities. As highlighted in the Statements of Cash Flows, the Company’s liquidity and available capital resources are impacted by four key components: cash and equivalents, operating activities, investing activities and financing activities.

 

Cash and Equivalents

 

Cash and equivalents totaled $77 million at the end of second quarter 2003, a decrease of $24 million from the $101 million at year-end 2002.

 

Operating Activities

 

In the first half of 2003, the Company generated $891 thousand in cash in its operating activities, as compared to $18 million in the first half of 2002. The most significant reason for the decrease in cash generated from operations was that accrued liabilities, primarily payroll and related taxes, grew at a slower rate in 2003 versus 2002.

 

Accounts receivable totaled $618 million at the end of the first half of 2003. Global days sales outstanding at the end of the second quarter of 2003 were 53 days, which is consistent with the prior year. If the economy recovers in 2003, the Company could experience further growth in revenue, which may require the Company to fund additional increases in accounts receivable.

 

The Company’s working capital position was $370 million at the end of the first half of 2003, an increase of $18 million from year-end 2002. The current ratio was 2.0 at both the end of the first half of 2003 and at year-end 2002.

 

Investing Activities

 

In the first six months of 2003, the Company used $17 million for investing activities compared to $13 million in the first six months of 2002. Capital expenditures for the first six months of 2003 totaled $15 million, as compared with $14 million spent in the first six months of 2002. Capital expenditures for 2003, which are primarily related to the Company’s information technology programs, are expected to total between $35 and $40 million.

 

Financing Activities

 

In the first six months of 2003, the Company used $10 million in financing activities, compared to $12 million in the first six months of 2002. The decrease was primarily related to lower short-term debt repayments.

 

Short-term debt totaled $24 million at the end of the first half of 2003, compared to $25 million at year-end 2002. All short-term borrowings are foreign currency denominated and reduce the Company’s exposure to foreign exchange fluctuations. At the end of the first half of 2003, debt represented less than 4% of total capital.

 

In June, 2003, the Company entered into a new $125 million three-year, unsecured multi-currency revolving credit facility to replace its existing $100 million revolving credit facility which was scheduled to expire in October, 2003. The credit facility will be used to fund working capital, acquisitions and for general corporate purposes. The interest rate applicable to borrowings under the new facility is 60 basis points over local LIBOR.

 

Contractual Obligations and Commercial Commitments

 

The Company has no material, unrecorded commitments, losses, contingencies or guarantees associated with any related parties or unconsolidated entities.

 

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Summary

 

The Company’s financial position remains strong. The Company continues to carry no long-term debt and expects to meet its cash requirements, including possible increases in accounts receivable as discussed above, principally through cash generated from operations, available cash and equivalents and committed unused credit facilities.

 

Market Risk-Sensitive Instruments and Positions

 

Kelly does not hold or invest in derivative contracts. The Company is exposed to foreign currency risk primarily due to its net investment in foreign subsidiaries, which conduct business in their local currencies. These risks are mitigated by the use of the Company’s multi-currency line of credit. This credit facility is used to borrow in local currencies, which mitigates the exchange rate risk resulting from foreign currency-denominated net investments fluctuating in relation to the U.S. dollar.

 

In addition, the Company is exposed to interest rate risks through its use of the multi-currency line of credit.

 

The Company is exposed to market risk as a result of its obligation to pay benefits under its nonqualified deferred compensation plan and its related investments in company-owned variable universal life insurance policies. The obligation to employees increases and decreases based on movements in the equity and debt markets. The investments in publicly traded mutual funds, as part of the company-owned variable universal life insurance policies, are designed to mitigate this risk with offsetting gains and losses.

 

Overall, the Company’s holdings and positions in market risk-sensitive instruments do not subject the Company to material risk.

 

New Accounting Pronouncements

 

In January 2003, the Financial Accounting Standards Board (FASB) issued Interpretation No. 46, “Consolidation of Variable Interest Entities” (FIN 46) which requires the consolidation of variable interest entities, as defined. FIN 46 is applicable to variable interest entities created after January 31, 2003. Variable interest entities created prior to February 1, 2003, must be consolidated effective July 1, 2003. Disclosures are required currently if the Company expects to consolidate any variable interest entities. The Company does not have any variable interest entities; therefore FIN 46 will not have a material effect on the Company’s consolidated results of operations or financial position.

 

In April 2003, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities” (“SFAS 149”). SFAS 149 amends and clarifies accounting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities” (“SFAS 133”). SFAS 149 is generally effective for contracts entered into or modified after June 30, 2003 and for hedging relationships designated after June 30, 2003. The Company does not have any derivative instruments; therefore SFAS 149 will not have a material impact on our consolidated results of operations, cash flows or financial condition.

 

In May 2003, the FASB issued SFAS No.150, “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity” (“SFAS 150”). SFAS 150 establishes standards for how an issuer classifies and measures three classes of freestanding financial instruments with characteristics of both liabilities and equity. It requires that an issuer classify a financial instrument that is within its scope as a liability (or an asset in some circumstances). SFAS 150 was effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company has not entered into any financial instruments within the scope of SFAS 150 since May 31, 2003, nor does it currently hold any financial instruments within its scope.

 

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Table of Contents

Forward-Looking Statements

 

Certain statements contained in this document are “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995 (the “Act”). Forward-looking statements include statements which are predictive in nature; which depend upon or refer to future events or conditions; or which include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “estimates,” or variations or negatives thereof or by similar or comparable words or phrases. In addition, any statements concerning future financial performance (including future revenues, earnings or growth rates), ongoing business strategies or prospects, and possible future Company actions that may be provided by management are also forward-looking statements as defined by the Act. Forward-looking statements are based on current expectations and projections about future events and are subject to risks, uncertainties, and assumptions about the Company, and economic and market factors in the countries in which the Company does business, among other things. These statements are not guarantees of future performance, and the Company has no specific intention to update these statements.

 

Actual events and results may differ materially from those expressed or forecasted in forward-looking statements due to a number of factors. The principal important risk factors that could cause the Company’s actual performance and future events and actions to differ materially from such forward-looking statements include, but are not limited to, competitive market pressures including pricing, changing market and economic conditions, material changes in demand from large corporate customers, availability of temporary workers with appropriate skills required by customers, increases in wages paid to temporary workers, liabilities for client and employee actions, foreign currency fluctuations, changes in laws and regulations (including federal, state and international tax laws), the Company’s ability to effectively implement and manage its information technology programs, and the ability of the Company to successfully expand into new markets and service lines. Certain risk factors are discussed more fully under “Risk Factors” in Part I, Item I of the Company’s annual report filed on Form 10-K.

 

Item 4.   Controls and Procedures

 

Based on their evaluation as of the end of the period covered by this Form 10-Q, the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (the “Exchange Act”)) are effective to ensure that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms.

 

There were no changes in the Company’s internal control over financial reporting that occurred during the Company’s most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

 

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Table of Contents

PART II. OTHER INFORMATION AND SIGNATURE

 

Item 4.   Submission of Matters to a Vote of Security Holders.

 

  (a)   The annual meeting of stockholders of registrant was held April 29, 2003.

 

  (b)   The nominees for directors, as listed in the Company’s proxy statement dated March 26, 2003, were elected. The directors whose terms of office continued after the meeting are also listed in the proxy statement.

 

  (c)   A brief description and the results of the matters voted upon at the meeting follow.

 

(1)

   Election of M.A. Fay as director:     
    

Shares voted “For”

   3,425,673
     Shares voted “Withhold”    1,685

(2)

  

Election of C.V. Fricke as director:

    
    

Shares voted “For”

   3,424,603
     Shares voted “Withhold”    2,755

(3)

  

Election of V. G. Istock as director:

    
    

Shares voted “For”

   3,425,674
     Shares voted “Withhold”    1,684

(4)

  

Ratification of the selection of PricewaterhouseCoopers LLP as the Company’s independent auditors:

    
    

Shares voted “For”

   3,426,224
     Shares voted “Against”    64
     Shares abstained from voting    1,070

(5)

  

Proposal to approve standards for performance-based, annual incentive award criteria for certain executive officers under the Company’s Short-Term Incentive Plan:

    
    

Shares voted “For”

   3,408,601
     Shares voted “Against”    18,379
     Shares abstained from voting    378

 

Item 6.   Exhibits and Reports on Form 8-K.

 

  (a)   See Index to Exhibits required by Item 601, Regulation S-K, set forth on page 21 of this filing.

 

  (b)   A report on Form 8-K dated July 22, 2003 was filed by the Company in July, 2003. The report was filed under Item 9, Regulation FD Disclosure.

 

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Table of Contents

SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

KELLY SERVICES, INC.

 

Date: August 6, 2003

 

/s/    WILLIAM K. GERBER

 

William K. Gerber

Executive Vice President and

Chief Financial Officer

(Principal Financial Officer and

Principal Accounting Officer)

 

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INDEX TO EXHIBITS

REQUIRED BY ITEM 601,

REGULATION S-K

 

Exhibit
No.


  

Description


3    By-Laws
10.1    Short-Term Incentive Plan
10.2    Loan Agreement dated as of June 24, 2003
31.1    Certification Pursuant to Rule 13a-15(e)/15d-15(e)
31.2    Certification Pursuant to Rule 13a-15(e)/15d-15(e)
32.1    Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2    Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

21





                                                                       Exhibit 3

                              KELLY SERVICES, INC.

                                      ----
                                   B Y L A W S

                                      ----

                                    ARTICLE I

                                     OFFICES

     Section 1. The registered office shall be in the County of New Castle,
State of Delaware.

     Section 2. The corporation may also have offices at such other places both
within and without the State of Delaware as the board of directors may from time
to time determine or the business of the corporation may require.

                                   ARTICLE II

                                  STOCKHOLDERS

     Section 1. All meetings of the stockholders for the election of directors
shall be held at such place either within or without the State of Delaware as
shall be designated from time to time by the board of directors and stated in
the notice of the meeting. Meetings of stockholders for any other purpose may be
held at such time and place, within or without the State of Delaware, as shall
be stated in the notice of the meeting or in a duly executed waiver of notice
thereof.

     Section 2. Annual meetings of stockholders shall be held on such date and
at such time as shall be designated from time to time by the board of directors
and stated in the notice of the meeting, at which stockholders shall elect by a
plurality vote a board of directors, and transact such other business as may
properly be brought before the meeting.

     Section 3. The Secretary of the corporation shall prepare and make, at
least ten days before every meeting of stockholders, a complete list of the
stockholders entitled to vote at the meeting, arranged in alphabetical order,
and showing the address of each stockholder and the number of shares registered
in the name of each stockholder. Such list shall be open to the examination of
any stockholder, for any purpose germane to the meeting, during ordinary
business hours, for a period of at least ten days prior to the meeting at the
place where the meeting is to be held. The list shall also be produced and kept
at the time and place of the meeting during the whole time thereof, and may be
inspected by any stockholder who is present.

     Section 4. Special meetings of the stockholders, for any purpose or
purposes, may be called by the Chairman of the board of directors, the Chief
Executive Officer, the board of directors or by a committee of the board of
directors which has been duly designated and empowered by the board of
directors. Such special meetings may not be called by any other person or
persons.

     Section 5. The Secretary or any Assistant Secretary shall cause written
notice of the place, date and hour of each meeting of the stockholders, and, in
the case of a special meeting, the purpose or purposes for which such meeting is
called, to be given, not less than ten nor more than sixty days prior to the
meeting, to each stockholder of record entitled to vote at such meeting. Such
further notice shall be given as may be required by law.

     Section 6. No notice of any meeting of stockholders need be given to any
stockholder who submits a signed waiver of notice, whether before or after the
meeting, provided however, that any actions taken at a meeting shall not be
effective until all required waivers are signed and received by the corporation.
Waivers of notice may specify a time period during which such waivers will apply
to any and all meetings held. No waiver of notice that is received by the
corporation more than 30 days after the date of a meeting to which it applies
shall be effective for that meeting. Neither the business to be transacted at,
nor the purpose of, any regular or special meeting of the stockholders need be
specified in a written waiver of notice. The attendance of any stockholder at a
meeting of stockholders shall constitute a waiver of notice of such meeting,
except when the stockholder attends a meeting for the express purpose of
objecting, at the beginning of the meeting, to the transaction of any business
on the ground that the meeting is not lawfully called or convened.

                                        1



     Section 7. The holders of 60% of the stock issued and outstanding and
entitled to vote thereat, present in person or represented by proxy, shall
constitute a quorum at all meetings of the stockholders for the transaction of
business except as otherwise provided by statute or by the certificate of
incorporation. If, however, such quorum shall not be present or represented at
any meeting of the stockholders, the stockholders entitled to vote thereat,
present in person or represented by proxy, shall have power to adjourn the
meeting from time to time, without notice other than announcement at the
meeting, until a quorum shall be present or represented. At such adjourned
meeting, at which a quorum shall be present or represented, any business may be
transacted which might have been transacted at the meeting as originally
notified. If the adjournment is for more than thirty days or if after the
adjournment a new record date is fixed for the adjourned meeting, a notice of
the adjourned meeting shall be given to each stockholder of record entitled to
vote at the meeting.

     Section 8. When a quorum is present at any meeting, the vote of the holders
of a majority of the stock having voting power present in person or represented
by proxy shall decide any question brought before such meeting, unless the
question is one which by express provision of the statutes or of the certificate
of incorporation, a different vote is required in which case such express
provision shall govern and control the decision of such question.

     Section 9. Each stockholder shall at every meeting of the stockholders be
entitled to one vote in person or by proxy appointed by an instrument in writing
subscribed by such stockholder for each share of the capital stock having voting
power held by such stockholder, but no proxy shall be voted on after three years
from its date, unless the proxy provides for a longer period.

     Section 10. No action required or permitted to be taken at any annual
meeting or special meeting of the stockholders of this corporation may be taken
without a meeting and the power of the stockholders to consent in writing,
without a meeting, to the taking of any action is specifically denied.

                                   ARTICLE III

                                    DIRECTORS

     Section 1.  The number of directors constituting the whole board shall be
no fewer than five (5) and no more than nine (9), which number shall be fixed,
and may be modified from time to time, by resolution of the board of directors,
but in no event shall the number of directors be less than five (5). The
directors shall be elected as provided in Section 2 of this Article. The
directors shall be classified with respect to the term for which they shall
severally hold office by dividing them into three classes, as nearly equal in
number as may be, the classes to hold office for successive terms of three
years, respectively, but all directors shall hold office until their successors
are elected and qualified.

     Section 2. Vacancies and newly created directorships resulting from any
increase in the authorized number of directors may be filled by a majority of
the directors then in office, though less than a quorum, or by a sole remaining
director, and a director so chosen shall hold office until the next annual
election of the class for which such director shall have been chosen and until a
successor is duly elected and qualifies, unless sooner displaced. If there are
no directors in office, then an election of directors may be held in the manner
provided by statute.

     Section 3. The business of the corporation shall be managed by the board of
directors which shall have and exercise full power in the management and conduct
of the business and affairs of the corporation and do all such lawful acts and
things as are not by statute or by the certificate of incorporation or by these
bylaws directed or required to be exercised or done by the stockholders.

                       MEETINGS OF THE BOARD OF DIRECTORS

     Section 4. The board of directors of the corporation may hold meetings,
both regular and special, either within or without the State of Delaware.

     Section 5. Immediately following and at the place of holding the annual
meeting of stockholders, the board of directors, as constituted upon final
adjournment of such annual meeting, shall convene for the purpose of electing
officers and transacting any other business properly brought before it. No
notice of such meeting to the newly elected directors shall be necessary in
order legally to constitute the meeting, provided a quorum shall be present.

     Section 6. Regular meetings of the board of directors may be held without
notice at such time and at such place as shall from time to time be determined
by the board.

                                       2



     Section 7. Special meetings of the board may be called by the Chairman of
the board or by the Chief Executive Officer on one day's notice to each
director. Special meetings shall be called by the Chairman of the board or by
the Chief Executive Officer or Secretary on like notice on the written request
of a majority of the directors then in office.

     Section 8. At all meetings of the board of directors a majority of the
board shall constitute a quorum for the transaction of business and the act of a
majority of the directors present at any meeting at which there is a quorum
shall be the act of the board of directors, except as may be otherwise
specifically provided by statute or by the certificate of incorporation. If a
quorum shall not be present at any meeting of the board of directors, the
directors present thereat may adjourn the meeting from time to time, without
notice other than announcement at the meeting, until a quorum shall be present.

     Section 9. Unless otherwise restricted by the certificate of incorporation
or these bylaws, any action required or permitted to be taken at any meeting of
the board of directors or of any committee thereof may be taken without a
meeting, if all members of the board or committee, as the case may be, consent
thereto in writing, and the writing or writings are filed with the minutes of
proceedings of the board or committee.

                             COMMITTEES OF DIRECTORS

     Section 10. The board of directors shall, by resolution passed by a
majority of the whole board, designate such committees of the board as may be
required by a governmental agency having jurisdiction over the affairs of the
corporation or by any securities exchange on which securities issued by the
corporation may be listed, and the board of directors may, by resolution passed
by majority of the whole board, designate one or more additional committees,
each committee to consist of two or more of the directors of the corporation.
The board may designate one or more directors as alternate members of any
committee, who may replace any absent or disqualified member at any meeting of
the committee. Any such committee, to the extent provided by applicable law,
rule or regulation or in the resolution, shall have and may exercise the powers
of the board of directors in the management of the business and affairs of the
corporation. Such committee or committees shall have such name or names as may
be determined from time to time by resolution adopted by the board of directors
and committee or committees may, subject to approval by the board of directors,
adopt a charter governing the conduct of the affairs of the committee, but no
such committee shall have the power or authority in reference to the following
matters: (i) approving or adopting, or recommending to the stockholders, any
action or matter expressly required by the General Corporation Law of Delaware
to be submitted to stockholders for approval or (ii) adopting, amending or
repealing any bylaw of the corporation.

     Section 11. Each committee shall keep regular minutes of its meetings and
report the same to the board of directors when required.

                            COMPENSATION OF DIRECTORS

     Section 12. The amount, if any, which each director who is not an officer
or employee of the corporation shall be entitled to receive as compensation for
his or her services, and the form thereof, shall be fixed from time to time by
resolution of the board of directors, and may vary within that group from one
director, class of directors, or category of directors to another, provided
however, that any person who is an officer or employee of the corporation shall
not receive any form of compensation for serving as a director of the
corporation.

                                   ARTICLE IV

                                     NOTICES

     Section 1. Whenever, under the provisions of the statutes or of the
certificate of incorporation or of these bylaws, notice is required to be given
to any director or stockholder, it shall not be construed to mean personal
notice only, but such notice may be given personally or in writing, by mail,
addressed to such director or stockholder, at his or her address as it appears
on the records of the corporation, with postage thereon prepaid, and such notice
shall be deemed to be given at the time when the same shall be deposited in the
United States mail. Notice to directors may also be given by facsimile
communication. Notice may also be given to stockholders by a form of electronic
transmission in accordance with and subject to the provisions of Section 232 of
the General Corporation Law of Delaware.

     Section 2. Whenever any notice is required to be given under the provisions
of the statutes or of the certificate of incorporation or of these bylaws, a
waiver thereof in writing, signed by the person or

                                       3



persons entitled to said notice, whether before or after the time stated
therein, shall be deemed equivalent thereto.

                                    ARTICLE V

                                    OFFICERS

     Section 1. The board of directors shall elect a Secretary of the board of
directors and it may, if it so determines, choose a Chairman of the board of
directors from among its members. The board of directors may also choose a
President of the corporation, one or more Vice Presidents (who may be designated
as Vice Presidents, Senior Vice Presidents or Executive Vice Presidents), and a
Treasurer. The corporation may have such additional or assistant officers as the
board of directors, Chief Executive Officer or Chief Operating Officer may deem
necessary for its business and may appoint from time to time.

     Section 2. The board of directors shall designate an officer as the Chief
Executive Officer, and shall have the authority, but shall not be required, to
designate officers as the Chief Operating Officer, the Chief Financial Officer
or similar such titles. Any two or more offices may be held by the same person.

     Section 3. The Chairman shall preside at all meetings of the board of
directors, and shall have such other powers as the board may determine. If a
director has not been designated as Chairman, or if the designated Chairman is
not present, the board of directors shall designate, from time to time, a
chairman from amongst its members to serve as chairman of each meeting of the
board of directors.

                                     DUTIES

     Section 4. Subject to direction and under the supervision of the board of
directors, the Chief Executive Officer shall have general control of the affairs
of the corporation.

     Section 5. The salaries of all officers and agents of the corporation shall
be fixed by the Chief Executive Officer subject to revision by the board of
directors.

     Section 6. Each officer other than the Chief Executive Officer shall have
the authority and shall perform the duties set forth in these bylaws or, to the
extent consistent with the bylaws, the duties prescribed by the board of
directors, by the Chief Executive Officer, or by an officer authorized by the
board of directors to prescribe the duties of such officer. Any designation of
duties by the Chief Executive Officer or other officer shall be subject to
review by the board of directors but shall be in full force and effect in the
absence of such review.


                             REMOVAL AND RESIGNATION

     Section 7. Any officer elected or appointed by the board of directors may
be removed at any time either with or without cause by the affirmative vote of a
majority of the board of directors. Any vacancy occurring in any office of the
corporation shall be filled by the board of directors.

     Section 8. Any director or officer may resign at any time, and if made in
writing, the resignation is to be deemed accepted and effective from the time of
its receipt by the corporation, unless some later time be fixed in the
resignation, and then from that time.

                                   ARTICLE VI

                              CERTIFICATES OF STOCK

     Section 1. Every holder of stock in the corporation shall be entitled to
have a certificate, signed by, or in the name of the corporation by, the
Chairman of the board of directors or a President or a Vice President or the
Treasurer or an Assistant Treasurer, or the Secretary or an Assistant Secretary
of the corporation, under the seal of the corporation, certifying the number of
shares owned by such stockholder in the corporation.

     Section 2. Where a certificate is countersigned (1) by a transfer agent
other than the corporation or its employee, and, (2) by a registrar other than
the corporation or its employee, the signatures of the officers of the
corporation may be facsimiles. In case any officer who has signed or whose
facsimile signature has been placed upon a certificate shall have ceased to be
such officer before such certificate is issued, it may be issued by the
corporation with the same effect as if he or she were such officer at the date
of issue.

                                       4



                                LOST CERTIFICATES

     Section 3. The board of directors may direct a new certificate or
certificates to be issued in place of any certificate or certificates
theretofore issued by the corporation alleged to have been lost, stolen or
destroyed, upon the making of an affidavit of the fact by the person claiming
the certificate of stock to be lost, stolen or destroyed. When authorizing such
issue of a new certificate or certificates, the board of directors may, in its
discretion and as a condition precedent to the issuance thereof, require the
owner of such lost, stolen or destroyed certificate or certificates, or such
owner's legal representative, to advertise the same in such manner as it shall
require and/or to give the corporation a bond in such sum as it may direct as
indemnity against any claim that may be made against the corporation with
respect to the certificate alleged to have been lost, stolen or destroyed.

                               TRANSFERS OF STOCK

     Section 4. Upon surrender to the corporation or the transfer agent of the
corporation of a certificate for shares duly endorsed or accompanied by proper
evidence of succession, assignment or authority to transfer, it shall be the
duty of the corporation to issue a new certificate to the person entitled
thereto, cancel the old certificate and record the transaction upon its books.

                               FIXING RECORD DATE

     Section 5. In order that the corporation may determine the stockholders
entitled to notice of or to vote at any meeting of stockholders or any
adjournment thereof, or entitled to receive payment of any dividend or other
distribution or allotment of any rights, or entitled to exercise any rights in
respect of any change, conversion or exchange of stock or for the purpose of any
other lawful action, the board of directors may fix, in advance, a record date,
which shall not be more than sixty nor less than ten days before the date of
such meeting, nor more than sixty days prior to any other action. In no event
shall such record date precede the date of the resolution establishing it. A
determination of stockholders of record entitled to notice of or to vote at a
meeting of stockholders shall apply to any adjournment of the meeting; provided,
however, that the board of directors may fix a new record date for the adjourned
meeting.

                             REGISTERED STOCKHOLDERS

     Section 6. The corporation shall be entitled to recognize the exclusive
right of a person registered on its books as the owner of shares to receive
dividends, and to vote as such owner, and to hold liable for calls and
assessments a person registered on its books as the owner of shares, and shall
not be bound to recognize any equitable or other claim to interest in such share
or shares on the part of any other person, whether or not it shall have express
or other notice hereof, except as otherwise provided by the laws of Delaware.

                                   ARTICLE VII

                               GENERAL PROVISIONS

                                    DIVIDENDS

     Section 1. Dividends upon the common stock of the corporation, subject to
the provisions of the certificate of incorporation, if any, may be declared by
the board of directors at any regular or special meeting, pursuant to law.
Dividends may be paid in cash, in property, or in shares of the common stock,
subject to the provisions of the certificate of incorporation.

     Section 2. Before payment of any dividend, there may be set aside out of
any funds of the corporation available for dividends such sum or sums as the
directors from time to time, in their absolute discretion, think proper as a
reserve or reserves to meet contingencies, or for equalizing dividends, or for
repairing or maintaining any property of the corporation, or for such other
purpose as the directors shall think conducive to the interest of the
corporation, and the directors may modify or abolish any such reserve in the
manner in which it was created.

                                ANNUAL STATEMENT

     Section 3. The board of directors shall present at each annual meeting a
full and clear statement of the business and condition of the corporation.

                                CHECKS AND NOTES

     Section 4. All checks or demands for money of the corporation shall be
signed by such officer or officers or such other person or persons as the board
of directors may from time to time designate. The notes of the corporation shall
be signed by at least two of the officers of the corporation appointed by the
board of directors.

                                       5




                                   FISCAL YEAR

     Section 5. The fiscal year of the corporation shall end at the close of
business on the Sunday nearest December 31.

                                      SEAL

     Section 6. The corporate seal shall be circular in form and contain around
its circumference the full corporate name of the corporation and the state of
incorporation and in the center the words "Corporate Seal" and the year of
incorporation. The seal may be used by causing it or a facsimile thereof to be
impressed or affixed or reproduced or otherwise.

                                 INDEMNIFICATION

     Section 7. A director or officer, or former director or officer, of the
corporation, or any person who may have served at its request as a director or
officer of another corporation in which it owns stock or of which it is a
creditor, and such person's heirs, executors, and administrators, shall be
indemnified by the corporation against all expenses (including attorneys' fees),
judgments, fines and amounts paid in settlement actually and reasonably incurred
by such person in connection with any action, suit or proceeding whether civil,
criminal, administrative or investigative (other than an action by or in the
right of the corporation) to which he or she may be made a party by reason of
any alleged acts or omissions as such director or officer if such person acted
in good faith and in a manner he or she reasonably believed to be in or not
opposed to the best interests of the corporation and, with respect to any
criminal action or proceeding, such person had no reasonable cause to believe
his or her conduct was unlawful.

     Section 8. A director or officer, or former director or officer, of the
corporation, or any person who may have served at its request as a director or
officer of another corporation in which it owns stock or of which it is a
creditor, and such person's heirs, executors, and administrators, shall be
indemnified by the corporation against all expenses (including attorneys' fees)
actually and reasonably incurred by him or her in connection with any
threatened, pending or completed action or suit by or in the right of the
corporation to procure a judgment in its favor by reason of any alleged acts or
omissions as such director or officer if he or she acted in good faith and in a
manner he or she reasonably believed to be in or not opposed to the best
interests of the corporation, and except that no indemnification shall be made
in respect of any claim, issue or matter as to which such person shall have been
adjudged to be liable to the corporation unless and only to the extent that the
Court of Chancery or the court in which such action or suit was brought shall
determine upon application that despite the adjudication of liability but in
view of all of the circumstances of the case, such person is fairly and
reasonably entitled to indemnity for such expenses which the Court of Chancery
or such other court shall deem proper.

     Section 9. To the extent that a director or officer of the corporation has
been successful on the merits or otherwise in defense of any action, suit or
proceeding referred to in Section 7 or 8 of this Article VII, or in defense of
any claim, issue or matter therein, he or she shall be indemnified against
expenses (including attorneys' fees) actually and reasonably incurred by him in
connection therewith.

     Section 10. Expenses incurred by a director or officer, former director or
officer, or such person's heirs, executors and administrators in defending a
civil or criminal action may be paid by the corporation in advance of the final
disposition of such action, suit or proceeding upon receipt of an undertaking by
or on behalf of such director or officer, or such person's heirs, executors or
administrators to repay such amount if it shall ultimately be determined that he
or she is not entitled to be indemnified by the corporation.

     Section 11. The foregoing rights of indemnification and advancement of
expenses shall be in addition to and not exclusive of any and all other rights
to which such director or officer, or former director or officer, or such
person's heirs, executors or administrators might be entitled as a matter of
law.

                                       6



                                  ARTICLE VIII

                                   AMENDMENTS

     Section 1. Subject to the provisions of statute, the bylaws of the
corporation may be adopted, amended or repealed by the affirmative vote of a
majority of the total number of directors or by the affirmative vote of holders
of 75% of the voting power of all of the stock of this corporation entitled to
vote in elections of directors, provided, however, that no bylaw or bylaws
fixing the qualifications, classifications or term of office of any member or
members of the then existing board of directors shall be made or altered during
the term of office of the then existing board of directors. The bylaws may
contain any provision for the regulation and management of the affairs of the
corporation and the rights or powers of its stockholders, directors, officers,
or employees not inconsistent with the laws of the State of Delaware.

Adopted November 17, 1987
Amended February 21, 1989
Amended August 20, 1996
Amended April 29, 2003
                                       7



                                                                    Exhibit 10.1

                              KELLY SERVICES, INC.
                            SHORT-TERM INCENTIVE PLAN

          (As Amended and Restated by Action of the Board of Directors
           on March 23, 1998 and further amended on February 6, 2003)

Section 1 - Purposes.

     This KELLY SERVICES, INC. SHORT-TERM INCENTIVE PLAN (the "Plan") provides
for annual incentive compensation payable in cash to those key officers and
employees of the Company or any affiliated entity, who, from time to time, may
be selected for participation. The Plan is intended to provide incentives and
rewards for the contributions of such employees toward the successful
achievement of the Company's financial and business goals established for the
current year.

Section 2 - Administration.

     The Plan shall be administered by the Compensation Committee of the Board
of Directors. The Committee shall have authority to make rules and adopt
administrative procedures in connection with the Plan and shall have discretion
to provide for situations or conditions not specifically provided for herein
consistent with the overall purposes of the Plan.

Section 3 - Selection of Participants.

     The Committee may delegate to the chief executive officer of the Company,
if also a director, its authority to select those key officers and employees
entitled to participate under the Plan each year. Approval of eligible
participants may be made at any time during each award year.

Section 4 - Establishing Performance Objectives.

     The Committee annually, during the first quarter of the year, shall
establish one or more performance objectives which may consist of quantitatively
measurable performance standards or qualitative performance standards, the
achievement of which requires subjective assessment, or both. With respect to
those senior executive officers determined by the Committee most likely to be
named in the Summary Compensation Table of the Company's proxy statement for the
following year's Annual Meeting of Stockholders (the "Named Officers"), the
Committee shall apply the special provisions of Section 7.

Section 5 - Establishing Target Awards.

     During the first quarter of each year the Committee shall establish a
target award, expressed as a percentage of eligible salary for that year (annual
base salary, excluding pay for disability, overtime, bonuses, sick pay and other
reimbursements and allowances), for each officer or other employee selected to
participate under the Plan. Individual participants may earn an award payout
ranging from zero percent to the maximum percent of their target award that the
Committee may set in place from time to time. The Committee shall also specify
what portion of the target award, if any, is based on the achievement of the
Company performance objective(s) and what portion or portions are based on the
achievement of other objectives. The Committee will establish an award payout
schedule based upon the extent to which the Company performance objective (or
objectives) is or is not achieved or exceeded.

Section 6 - Determining Final Awards.

     The Committee shall have discretion to adjust final awards up or down from
the target award depending on (a) the extent to which the Company performance
objective(s) is either exceeded or not met, and (b) the extent to which other
objectives, e.g. subsidiary, division, department, unit or other performance
objectives are attained. The Committee shall have full discretion to make other
adjustments in final awards based on individual performance as it considers
appropriate in the circumstances.

                                        1



Section 7 - Special Provisions Applicable to the Named Officers.

     During the first quarter of each year the Committee shall consider the
establishment of a Plan target award, expressed as a percentage of eligible
salary, for each of the Named Officers.

     The Committee shall next establish objective performance standards for the
corporate and/or divisional/departmental portions of the awards, and determine
what percentage of the target award, if any, will be based on each such
objective performance standard.

     The Committee will select one or a combination of the following as
objective performance standards: pre-tax or after tax corporate earnings for the
year or the equivalent of such amounts in basic or diluted earnings per share,
sales, gross profit, earnings from operations, net operating profit after taxes
above the cost of capital, market share, customer satisfaction, quality metrics,
shareholder value and return on assets, investment or equity.

     The Committee shall also specify during the first quarter which, if any,
types or categories of extraordinary, unusual, non-recurring or other items of
gain or loss shall be excluded or otherwise not taken into account when actual
corporate or divisional/departmental results are calculated.

     The Committee will finally establish an award payout schedule based upon
the extent to which the objective performance standard(s) is or is not achieved
or exceeded. The Committee retains the right in its discretion to reduce an
award based on Company, divisional/departmental or individual performance, but
will have no discretion to increase any award so calculated.

     In addition to awards based on quantitatively determinable performance
standards, the Committee may, in its discretion and acting in the best interests
of the Company, set one or more other incentive goals for a portion or all of a
Named Officer's Plan award, the achievement of which need not be quantitatively
determinable but, instead, may require subjective assessments of the quality of
performance to which the goals relate ("qualitative performance standards"). If
a qualitative performance standard is established with respect to a Named
Officer's Plan target award, the Committee shall specify at the time of the
award what percentage of the total award will be based on that objective. The
Committee will, however, have discretion to increase or decrease that portion of
an award which does not qualify for the performance-based exclusion from the
Section 162(m) cap on compensation deductibility.

     In no event shall the total annual Plan award to a Named Officer, including
the non-performance-based portion, exceed $2,000,000 a year.

Section 8 - Time of Distribution.

     Distribution of awards shall be made in one or more installments, as the
Committee shall determine. When made in one installment, distribution of the
award shall be made as soon as practicable following the close of the year for
which earned. If an award is less than $3,000, the full amount of the award
shall be paid in the year following the award year.

Section 9 - Forfeiture.

     Until such time as the full amount of an award has been paid, a
participant's right to receive any unpaid amount shall be wholly contingent and
shall be forfeited if, prior to payment, the participant is no longer in the
employ of the Company, provided, however, that the Committee may in its
discretion waive such condition of continued employment. It shall be an
overriding precondition to the payment of any award (a) that the participant not
engage in any activity that, in the opinion of the Committee, is in competition
with any activity of the Company or any affiliated entity or otherwise inimical
to the best interests of the Company and (b) that the participant furnish the
Committee with all such information confirming satisfaction of the foregoing
condition as the Committee shall reasonably request. If the Committee makes a
determination that a participant has engaged in any such competitive or
otherwise inimical activity, such determination shall operate to immediately
cancel all then unpaid award amounts.

Section 10 - Death.

     Any award remaining unpaid, in whole or in part, at the death of a
participant shall be paid to the participant's legal representative or to a
beneficiary designated by the participant in accord with rules established by
the Committee.

                                       2



Section 11 - No Right to Employment or Award.

     No person shall have any claim or right to receive an award, and selection
to participate in the Plan shall not confer upon any employee a right with
respect to continued employment by the Company. Further the Company and each
affiliated entity reaffirms its at-will relationship with its employees and
expressly reserves the right at any time to dismiss a participant free from any
liability or claim, except as provided under this Plan.

Section 12 - Amendment or Termination.

     The term of the performance-based annual incentive criteria under Section 7
of the Plan, having been approved by the stockholders for the years 1998 through
2002, will be extended for five more Plan years, 2003 through 2007, unless
sooner terminated or amended by the Board, and subject to the approval of the
stockholders at the Company's 2003 Annual Meeting.

     The Board of Directors of the Company reserves the right at any time to
make any changes in the Plan as it may consider desirable or may discontinue or
terminate the Plan at any time, except that Section 7 cannot be changed in
anyway which would violate IRS regulations under Internal Revenue Code Section
162(n) without stockholder approval.

                                       3



                                                                    Exhibit 10.2

                                                                  Execution Copy

                              KELLY SERVICES, INC.

                        THE FOREIGN SUBSIDIARY BORROWERS

                                   ----------

                                 LOAN AGREEMENT

                            dated as of June 24, 2003

                                   ----------

                             BANK ONE, NA, as Agent

                                       and

                            THE LENDERS PARTY HERETO

                                   ----------

                         BANC ONE CAPITAL MARKETS, INC.,

                                   as Arranger





                                TABLE OF CONTENTS

ARTICLE I    DEFINITIONS ......................................................1

ARTICLE II   THE CREDITS .....................................................19
             2.1   The Commitments ...........................................19
             2.2   Repayment of Loans; Evidence of Debt; Types of Advances ...23
             2.3   Procedures for Borrowing ..................................23
             2.4   Termination or Reduction of Commitments ...................24
             2.5   Determination of Dollar Amounts ...........................24
             2.6   Facility and Agent Fees ...................................25
             2.7   Optional and Mandatory Principal Payments on All Loans ....25
             2.8   Conversion and Continuation of Outstanding Advances .......25
             2.9   Interest Rates, Interest Payment Dates;
                   Interest and Fee Bases ....................................26
             2.10  Rates Applicable After Default ............................26
             2.11  Pro Rata Payment, Method of Payment .......................27
             2.12  Telephonic Notices ........................................27
             2.13  Notification of Advances, Interest Rates, Prepayments
                   and Commitment Reductions .................................28
             2.14  Lending Installations .....................................28
             2.15  Non-Receipt of Funds by the Agent .........................28
             2.16  Swing Line Loans ..........................................28
             2.17  Application of Payments with Respect to Defaulting
                   Lenders ...................................................29
             2.18  Advances after the EMU Commencement Date ..................30
             2.19  Facility LCs ..............................................30

ARTICLE III  CHANGE IN CIRCUMSTANCES .........................................34
             3.1   Yield Protection ..........................................34
             3.2   Changes in Capital Adequacy Regulations ...................34
             3.3   Availability of Types of Advances .........................35
             3.4   Funding Indemnification ...................................35
             3.5   Lender Statements; Survival of Indemnity ..................35
             3.6   Taxes .....................................................36
             3.7   Substitution of Lender ....................................38

ARTICLE IV   CONDITIONS PRECEDENT ............................................38
             4.1   Closing Conditions ........................................39
             4.2   Each Advance ..............................................40

ARTICLE V    REPRESENTATIONS AND WARRANTIES ..................................40
             5.1   Corporate Existence and Standing ..........................40
             5.2   Authorization and Validity ................................40
             5.3   No Conflict; Government Consent ...........................40
             5.4   Financial Statements ......................................41
             5.5   Material Adverse Change ...................................41
             5.6   Taxes .....................................................41
             5.7   Litigation and Contingent Obligations .....................41
             5.8   Subsidiaries ..............................................41

                                        i



             5.9   ERISA .....................................................42
             5.10  Accuracy of Information ...................................42
             5.11  Regulations T, U and X ....................................42
             5.12  Compliance with Laws ......................................42
             5.13  Plan Assets; Prohibited Transactions ......................42
             5.14  Environmental Matters .....................................42
             5.15  Investment Company Act ....................................43
             5.16  Public Utility Holding Company Act ........................43
             5.17  Foreign Subsidiary Borrowers ..............................43
             5.18  Ownership of Properties ...................................43
             5.19  Reportable Transaction ....................................43

ARTICLE VI   COVENANTS .......................................................43
             6.1   Financial Reporting .......................................43
             6.2   Use of Proceeds ...........................................44
             6.3   Notice of Default .........................................44
             6.4   Conduct of Business .......................................45
             6.5   Taxes .....................................................45
             6.6   Insurance .................................................45
             6.7   Compliance with Laws ......................................45
             6.8   Maintenance of Properties .................................45
             6.9   Inspection ................................................45
             6.10  Merger ....................................................45
             6.11  Sale of Assets ............................................46
             6.12  Investments and Acquisitions ..............................46
             6.13  Liens and Subsidiary Indebtedness .........................47
             6.14  Affiliates ................................................48
             6.15  Leverage Ratio ............................................48
             6.16  Interest Coverage Ratio ...................................48
             6.17  Financial Contracts .......................................48

ARTICLE VII  DEFAULTS ........................................................48

ARTICLE VIII ACCELERATION, WAIVERS, AMENDMENTS AND REMEDIES ..................50
             8.1   Acceleration ..............................................50
             8.2   Amendments ................................................51
             8.3   Preservation of Rights ....................................52

ARTICLE IX   GUARANTEE .......................................................52
             9.1   Guarantee .................................................52
             9.2   No Subrogation ............................................53
             9.3   Amendments, etc. with respect to the Obligations;
                   Waiver of Rights ..........................................53
             9.4   Guarantee Absolute and Unconditional ......................54
             9.5   Reinstatement .............................................54
             9.6   Payments ..................................................55

                                       ii



ARTICLE X    GENERAL PROVISIONS ..............................................55
             10.1  Survival of Representations ...............................55
             10.2  Governmental Regulation ...................................55
             10.3  Taxes .....................................................55
             10.4  Headings ..................................................55
             10.5  Entire Agreement ..........................................55
             10.6  Several Obligations; Benefits of this Agreement ...........55
             10.7  Expenses; Indemnification .................................55
             10.8  Numbers of Documents ......................................56
             10.9  Accounting ................................................56
             10.10 Severability of Provisions ................................56
             10.11 Nonliability of Lenders ...................................56
             10.12 Confidentiality ...........................................57
             10.13 Nonreliance ...............................................57

ARTICLE XI   THE AGENT; ETC ..................................................58
             11.1  Appointment; Nature of Relationship .......................58
             11.2  Powers ....................................................58
             11.3  General Immunity ..........................................58
             11.4  No Responsibility for Loans, Recitals, etc ................58
             11.5  Action on Instructions of Lenders .........................59
             11.6  Employment of Agents and Counsel ..........................59
             11.7  Reliance on Documents; Counsel ............................59
             11.8  Agent's Reimbursement and Indemnification .................59
             11.9  Notice of Default .........................................59
             11.10 Rights as a Lender ........................................60
             11.11 Lender Credit Decision ....................................60
             11.12 Successor Agent ...........................................60
             11.13 Delegation to Affiliates ..................................60
             11.14 Arranger ..................................................61

ARTICLE XII  SETOFF; ADJUSTMENTS AMONG LENDERS ...............................61
             12.1  Setoff ....................................................61
             12.2  Ratable Payments ..........................................61

ARTICLE XIII  BENEFIT OF AGREEMENT; ASSIGNMENTS; PARTICIPATIONS ..............61

             13.1  Successors and Assigns ....................................61
             13.2  Participations ............................................62
                   13.2.1   Permitted Participants; Effect ...................62
                   13.2.2.  Voting Rights ....................................62
                   13.2.3.  Benefit of Setoff ................................62
             13.3  Assignments ...............................................62
                   13.3.1.  Permitted Assignments ............................62
                   13.3.2.  Effect; Effective Date ...........................63
             13.4  Dissemination of Information ..............................63
             13.5  Tax Treatment .............................................63

                                       iii



ARTICLE XIV  NOTICES .........................................................64
             14.1  Notices ...................................................64
             14.2  Change of Address .........................................64

ARTICLE XV   COUNTERPARTS ....................................................64

ARTICLE XVI  CHOICE OF LAW, CONSENT TO JURISDICTION, WAIVER OF JURY TRIAL,
             JUDGMENT CURRENCY ...............................................64
             16.1  Choice of Law .............................................64
             16.2  Waiver of Jury Trial ......................................64
             16.3  Submission to Jurisdiction; Waivers .......................65
             16.4  Acknowledgments ...........................................65
             16.5  Power of Attorney .........................................66
             16.6  Judgment ..................................................66

EXHIBITS

- --------

EXHIBIT A - PRICING SCHEDULE

EXHIBIT B - JOINDER AGREEMENT

EXHIBIT C - REVOLVING CREDIT NOTE

EXHIBIT D - NOTICE OF DRAWDOWN

EXHIBIT E - OPINION OF COUNSEL

EXHIBIT F - COMPLIANCE CERTIFICATE

EXHIBIT G - ASSIGNMENT AGREEMENT

EXHIBIT H - ALTERNATE CURRENCY ADDENDUM

SCHEDULES

- ---------

SCHEDULE 1.1(a) COMMITMENTS

SCHEDULE 1.1(b) FOREIGN SUBSIDIARY BORROWERS

SCHEDULE 2.16   SWING LINE LOAN NOTICE

SCHEDULE 5.7    LITIGATION

SCHEDULE 5.8    SIGNIFICANT SUBSIDIARIES

                                       iv



     THIS LOAN AGREEMENT (this "Agreement"), dated as of June 24, 2003, among
KELLY SERVICES, INC., a Delaware corporation (the "Company"), the FOREIGN
SUBSIDIARY BORROWERS (as hereinafter defined) from time to time parties hereto
(together with the Company, the "Borrowers"), the lenders from time to time
parties hereto (together with any Transferees, the "Lenders"), and BANK ONE, NA,
a national banking association with its main office in Chicago, Illinois, as
Agent.

     NOW, THEREFORE, in consideration of the premises and the mutual agreements
contained herein, the parties hereto agree as follows:

                                    ARTICLE I

                                   DEFINITIONS

                                   -----------

     Defined Terms. As used in this Agreement, the following terms shall have
the following meanings:


     "Acquisition" means any transaction, or any series of related transactions,
consummated on or after the date of this Agreement, by which the Company or any
of its Subsidiaries (i) acquires any going business or all or substantially all
of the assets of any firm, corporation, partnership, limited liability company
or other business entity, or division thereof, whether through purchase of
assets, merger or otherwise or (ii) directly or indirectly acquires (in one
transaction or as the most recent transaction in a series of transactions) at
least a majority (in number of votes) of the securities of a corporation which
have ordinary voting power for the election of directors (other than securities
having such power only by reason of the happening of a contingency) or a
majority (by percentage or voting power) of the outstanding ownership interests
of a partnership or limited liability company.

     "Advance" means a Revolving Credit Advance, an Alternate Currency Advance
or a Swing Line Loan.

     "Affiliate" of any Person means any other Person directly or indirectly
controlling, controlled by or under common control with such Person. A Person
shall be deemed to control another Person if the controlling Person owns 10% or
more of any class of voting securities (or other ownership interests) of the
controlled Person or possesses, directly or indirectly, the power to direct or
cause the direction of the management or policies of the controlled Person,
whether through ownership of stock, by contract or otherwise.

     "Agent" means Bank One, NA in its capacity as contractual representative of
the Lenders pursuant to Article XI, and not in its individual capacity as a
Lender, and any successor Agent appointed pursuant to Article XI.

     "Aggregate Alternate Currency Commitments" means, at any time, the
aggregate of the Alternate Currency Commitments of the Lenders.


                                       1



     "Aggregate Available Revolving Credit Commitments" means as at any date of
determination with respect to all Lenders, an amount equal to the Available
Revolving Credit Commitments of all Lenders on such date.

     "Aggregate Commitments" shall mean the aggregate amount of the Commitments
of all Lenders.

     "Aggregate Outstanding Credit Exposure" means, at any time, the aggregate
of the Outstanding Credit Exposure of all the Lenders.

     "Aggregate Outstanding Revolving Credit Exposure" means as at any date of
determination with respect to any Lender, the sum of (i) the U.S. Dollar
Equivalent on such date of the aggregate unpaid principal amount of such
Lender's Revolving Credit Loans on such date, plus (ii) the U.S. Dollar
Equivalent on such date of the amount of such Lender's Pro Rata Share of the LC
Obligations on such date, plus (iii) the U.S. Dollar Equivalent on such date of
the amount of such Lender's Pro Rata Share of the aggregate unpaid principal
amount of Swing Line Loans on such date.

     "Aggregate Revolving Credit Commitments" means the aggregate amount, stated
in U.S. Dollars, of the Revolving Credit Commitments of all Lenders.

     "Agreement" means this loan agreement, as it may be amended or modified and
in effect from time to time.

     "Agreement Accounting Principles" means generally accepted accounting
principles as in effect on the Effective Date in the United States, applied in a
manner consistent with the audited consolidated financial statements of the
Company and its Subsidiaries for the fiscal year ending December 29, 2002;
provided, however, that, if any changes in generally accepted accounting
principles are required and adopted by the Company or its Subsidiaries with the
agreement of its independent certified public accountants and such changes
result in a change in the method of calculation of any financial covenants,
tests, restrictions or standards herein or in the related definitions or terms
used therein ("Accounting Changes"), the Agent, at the Company's request, will
enter into negotiations, in good faith, in order to amend such provisions in a
credit- neutral manner so as to reflect equitably such changes with the desired
result that the criteria for evaluating the Company's and its Subsidiaries'
financial condition and results shall be the same in all material respects after
such changes as if such changes had not been made; provided that any such
amendments shall be reasonably satisfactory to the Required Lenders. In the
event such amendment is entered into, all references in this Agreement to
Agreement Accounting Principles shall mean generally accepted accounting
principles as of the date of such amendment. After the occurrence of any
accounting change but until such time as such amendment has been entered into,
all financial statements and other financial reports required to be delivered
under this Agreement shall be prepared and delivered in accordance with
Agreement Accounting Principles.

     "Agreement Currency" is defined in Section 16.6.

     "Alternate Base Rate" means, for any day, a rate of interest per annum
equal to the higher of (i) the Prime Rate for such day and (ii) the sum of the
Federal Funds Effective Rate for such day plus 1/2% per annum.

     "Alternate Currency" means any currency which the Company requests the
Agent to include as an Alternate Currency hereunder and which is acceptable to
one-hundred percent (100%) of the applicable Alternate Currency Lenders for such
Alternate Currency Facility; and with respect to which an Alternate Currency
Addendum has been executed among the Company, a Borrowing Subsidiary, one or
more Alternate Currency Lenders and the Agent in connection therewith.

     "Alternate Currency Addendum" means a schedule and addendum entered into
among the

                                        2



Company, a Borrowing Subsidiary, one or more Alternate Currency Lenders and the
Agent, in form and substance satisfactory to the Agent, the Company, such
Borrowing Subsidiary and such Alternate Currency Lenders party thereto but in
substantially the form of Exhibit H hereto.

     "Alternate Currency Advance" means a borrowing hereunder (or a continuation
thereof) consisting of the several Alternate Currency Loans made in the same
Alternate Currency on the same Borrowing Date (or the date of continuation) by
the Alternate Currency Lenders for the same Interest Period.

     "Alternate Currency Commitment" means, for each Alternate Currency Lender
for each Alternate Currency, the obligation of such Alternate Currency Lender to
make Alternate Currency Loans not exceeding the U.S. Dollar Equivalent set forth
in the applicable Alternate Currency Addendum, as such amount may be modified
from time to time pursuant to the terms of this Agreement and the applicable
Alternate Currency Addendum. The Alternate Currency Commitment of each Alternate
Currency Lender for each Alternate Currency Facility is set forth on Schedule
1.1(a), as amended, modified, substituted or replaced from time to time.

     "Alternate Currency Facility" means each credit facility established
pursuant to Sections 2.1(b) and (d).

     "Alternate Currency Lender" means any Lender (including any Applicable
Lending Installation) party to an Alternate Currency Addendum.

     "Alternate Currency Loan" means any Loan denominated in an Alternate
Currency made by an Alternate Currency Lender to a Borrower pursuant to this
Agreement and the applicable Alternate Currency Addendum (being, for the
avoidance of doubt, such Lender's portion of an Alternate Currency Advance).

     "Alternate Currency Share" means, with respect to any Alternate Currency
Lender for any particular Alternate Currency, the percentage obtained by
dividing (a) such Alternate Currency Lender's Alternate Currency Commitment at
such time as set forth in the applicable Alternate Currency Addendum by (b) the
aggregate of the Alternate Currency Commitments at such time of all Alternate
Currency Lenders with respect to such Alternate Currency as set forth in the
applicable Alternate Currency Addendum.

     "Applicable Fee Rate" means, at any time, the percentage rate per annum at
which facility fees are accruing on the Aggregate Commitment (without regard to
usage) at such time as set forth in the Pricing Schedule.

     "Applicable Lending Installation" shall mean, with respect to any Lender,
any office(s), agency(ies), branch(es), Subsidiary(ies) or Affiliate(s) of such
Lender selected by such Lender and notified to the Company and the Agent by such
Lender from time to time and, with respect to the Agent, any office(s),
agency(ies), branch(es), Subsidiary(ies) or Affiliate(s) of the Agent selected
by the Agent and notified to the Company from time to time.

     "Applicable Margin" means, with respect to Advances of any Type at any
time, the facility fee or the LC Fee, as the case may be, the percentage rate
per annum which is applicable at such time as set forth in the Pricing Schedule.

     "Arranger" means Banc One Capital Markets, Inc. a Delaware corporation and
its successors.

                                        3



     "Article" means an article of this Agreement unless another document is
specifically referenced.

     "Assignment" is defined in Section 13.3.1.

     "Associated Costs Rate" means, in relation to each Advance, the percentage
rate from time to time determined by the Agent (in its sole discretion) as
reflecting the cost, loss or difference in return which would be suffered or
incurred by the Agent (and/or such Lender or Lenders as it may from time to time
determine) (if the Agent or such Lender or Lenders funded such Advance) as a
result of:

     (a) funding (at LIBOR and on a match funded basis) any special deposit or
cash ratio deposit required to be placed with the Bank of England (or any other
authority which replaces all or any of its functions); and/or

     (b) any charge imposed by the Financial Services Authority (or any other
authority which replaces all or any of its functions),

in respect of Eligible Liabilities (assuming these to be in excess of any stated
minimum) which relate to funding such Advance.

     "Australian Dollars" and "AUS$" means the lawful currency of the
Commonwealth of Australia.

     "Authorized Officer" means, with respect to any Borrower, any of the chief
executive officer, the chief financial officer, the treasurer or the assistant
treasurer of such Borrower or any person designated by any of the foregoing in
writing to the Agent from time to time to act on behalf of such Borrower, in
each case, acting singly.

     "Available Aggregate Commitment" means, at any time, the Aggregate
Commitments then in effect minus the Aggregate Outstanding Credit Exposure at
such time.

     "Available Alternate Currency Commitment" means at any date of
determination with respect to any Alternate Currency Lender under any Alternate
Currency Facility as set forth in the applicable Alternate Currency Addendum,
the excess, if any, of (a) the U.S. Dollar Equivalent of such Alternate Currency
Lender's Commitment under such Alternate Currency Facility in effect on such
date over (b) the U.S. Dollar Equivalent of the aggregate principal amount of
Alternate Currency Loans outstanding owing to such Alternate Currency Lender
under such Alternate Currency Facility on such date.

     "Available Revolving Credit Commitment" means as at any date of
determination with respect to any Lender, an amount equal to the excess, if any,
of (a) the amount of such Lender's Revolving Credit Commitment in effect on such
date over (b) the Aggregate Outstanding Revolving Credit Exposure of such Lender
on such date.

     "Bank One" means Bank One, NA, a national banking association.

     "Borrowers" is defined in the preamble hereto.

     "Borrowing Date" means any Business Day specified in a notice pursuant to
Section 2.3, 2.8 or 2.16 as a date on which a Borrower requests the Lenders to
make or continue Loans or issue Facility LCs hereunder.

                                        4



     "Business Day" means (i) with respect to any borrowing, payment or rate
selection of Eurocurrency Advances, a day (other than a Saturday or Sunday) on
which banks generally are open in Chicago and New York for the conduct of
substantially all of their commercial lending activities, interbank wire
transfers can be made on the Fedwire system and dealings in Dollars and other
Eligible Currencies are carried on in the London interbank market (and, if the
Advances which are the subject of such borrowing, payment or rate selection are
denominated in Euro, a day upon which such clearing system as is reasonably
determined by the Agent to be suitable for clearing or settlement of the Euro is
open for business), (ii) with respect to any borrowing of any Swing Line Loan
denominated in any currency other than Dollars, any day on which banks in London
are open for general banking business, including dealings in foreign currency
and exchange, and (iii) for all other purposes, a day (other than a Saturday or
Sunday) on which banks generally are open in Chicago for the conduct of
substantially all of their commercial lending activities and interbank wire
transfers can be made on the Fedwire system.

     "Canadian Dollars" or "CDN$" means the lawful currency of the Dominion of
Canada.

     "Capital Expenditures" means, without duplication, any expenditures for any
purchase or other acquisition of any asset which would be classified as a fixed
or capital asset on a consolidated balance sheet of the Company and its
Subsidiaries prepared in accordance with Agreement Accounting Principles.

     "Capital Stock" shall mean (i) in the case of any corporation, all capital
stock and any securities exchangeable for or convertible into capital stock and
any warrants, rights or other options to purchase or otherwise acquire capital
stock or such securities or any other form of equity securities, (ii) in the
case of an association or business entity, any and all shares, interests,
participations, rights or other equivalents (however designated) of corporate
stock, (iii) in the case of a partnership or limited liability company,
partnership or membership interests (whether general or limited) and (iv) any
other interest or participation that confers on a Person the right to receive a
share of the profits and losses of, or distributions of assets of, the issuing
Person.

     "Capitalized Lease" of a Person means any lease of Property by such Person
as lessee which would be capitalized on a balance sheet of such Person prepared
in accordance with Agreement Accounting Principles.

     "Capitalized Lease Obligations" of a Person means the amount of the
obligations of such Person under Capitalized Leases which would be shown as a
liability on a balance sheet of such Person prepared in accordance with
Agreement Accounting Principles.

     "Change in Control" means, subject to the exceptions contained in the next
sentence, any Person or group of Persons (within the meaning of Section 13(d) or
14(d) of the Securities Exchange Act of 1934, as amended) shall after the
Effective Date either (a) acquire beneficial ownership (within the meaning of
Rule 13d-3 of the Securities and Exchange Commission under the Securities
Exchange Act of 1934) in excess of 50% of the outstanding shares of voting stock
of the Company or (b) obtain the power (whether or not exercised) to elect a
majority of the Company's directors. A Change of Control shall not include any
acquisition of beneficial ownership (as defined above) or the power to elect a
majority of the Company's directors by any Person who is or group of Persons (as
defined above) which include members of the Kelly Family or are acting for the
benefit of members of the Kelly Family, nor shall Change of Control include any
change in legal title to, or the trustee of, the Kelly Trust the shifting
admission within or to or withdrawal from the Kelly Trust of any beneficiaries.

     "Code" means the Internal Revenue Code of 1986, as amended, reformed or
otherwise modified

                                        5



from time to time.

     "Collateral Shortfall Amount" is defined in Section 8.1.

     "Commitment" means, with respect to each Lender, the aggregate amount of
such Lender's Revolving Credit Commitment and, as applicable, such Lender's
Alternate Currency Commitments.

     "Company" is defined in the preamble hereto.

     "Computation Date" is defined in Section 2.5.

     "Condemnation" is defined in Section 7.8.

     "Contingent Obligation" of a Person means any agreement, undertaking or
arrangement by which such Person assumes, guarantees, endorses, contingently
agrees to purchase or provide funds for the payment of, or otherwise becomes or
is contingently liable upon, the obligation or liability of any other Person.

     "Contract" means, at any time, any contract between any Borrower or the
Guarantor and an Obligor pursuant to or under which such Obligor shall be
obligated to pay such Borrower or Guarantor for merchandise or services
purchased by such Obligor.

     "Controlled Group" means all members of a controlled group of corporations
and all trades or businesses (whether or not incorporated) under common control
which, together with the Company or any of its Subsidiaries, are treated as a
single employer under Section 414 of the Code.

     "Credit Extension" means the making of an Advance or the issuance or
Modification of a Facility LC hereunder.

     "Credit Extension Date" means the Borrowing Date for an Advance or the
issuance date for a Facility LC.

     "Default" means an event described in Article VII.

     "Defaulting Lender" means any Lender that (a) on any Borrowing Date fails
to make available to the Agent such Lender's Loans required to be made to a
Borrower on such Borrowing Date, (b) shall not have made a payment to the LC
Issuer pursuant to Section 2.19.5 or to the Swing Line Lender pursuant to
Section 2.16(c) or (c) shall not have made a payment to the Agent pursuant to
Section 2.17. Once a Lender becomes a Defaulting Lender, such Lender shall
continue as a Defaulting Lender until such time as such Defaulting Lender makes
available to the Agent the amount of such Defaulting Lender's Loans and/or to
the LC Issuer and/or the Swing Line Lender such payments requested by the LC
Issuer or the Swing Line Lender together with all other amounts required to be
paid to the Agent, the LC Issuer and/or the Swing Line Lender pursuant to this
Agreement.

     "Designated Financial Officer" means, with respect to any Borrower, its
chief financial officer, treasurer or assistant treasurer.

     "Dollar Amount" of any currency at any date shall mean (i) the amount of
such currency if such currency is Dollars or (ii) the equivalent in Dollars of
such amount if such currency is any currency other than Dollars, calculated at
the Exchange Rate, on or as of the most recent Computation Date provided for

                                        6



in Section 2.5.

     "Dollars", "U.S. Dollars" and "$" means dollars in lawful currency of the
United States of America.

     "Domestic Subsidiary" means each present and future Subsidiary of the
Company which is not a Foreign Subsidiary.

     "EBITDA" means, for any period, the sum of (a) the consolidated net income
(or loss) of the Company and its Subsidiaries for such period determined in
conformity with Agreement Accounting Principles, plus (b) to the extent deducted
in determining such net income, income taxes, Interest Expense, depreciation and
amortization, minus (c) to the extent included in determining such net income,
each of the following, without duplication: (i) the income of any Person (x) in
which any Person other than the Company or any of its Subsidiaries has a joint
interest or a partnership interest or other ownership interest and (y) the
Company or any of its Subsidiaries does not control the Board of Directors or
other governing body of such Person or does not otherwise control the
declaration of a dividend or other distribution, except to the extent of the
amount of dividends or other distributions actually paid to the Company or any
of its Subsidiaries by such Person during such period, (ii) the income of any
Person accrued prior to the date it becomes a Subsidiary of the Company or is
merged into or consolidated with the Company or any of its Subsidiaries or that
Person's assets are acquired by the Company or any of its Subsidiaries, (iii)
gains or losses from the sale, exchange, transfer or other disposition of
property or assets not in the ordinary course of business of the Company and its
Subsidiaries, and related tax effects in accordance with Agreement Accounting
Principles, (iv) any other extraordinary or non-recurring gains or other income
not from the continuing operations of the Company or its Subsidiaries, and
related tax effects in accordance with Agreement Accounting Principles and (v)
the income of any Subsidiary of the Company to the extent that the declaration
or payment of dividends or similar distributions by that Subsidiary of that
income is not at the time permitted by operation of the terms of its charter or
any agreement, instrument, judgment, decree, order, statute, rule or
governmental regulation applicable to that Subsidiary and such income exceeds
$500,000 in any fiscal year for such Subsidiary, plus (d) any extraordinary or
non-recurring non-cash losses not from the continuing operations of the Company
and its Subsidiaries, and related tax effects, in accordance with Agreement
Accounting Principles.

     "Economic and Monetary Union" or "EMU" shall mean the Economic and Monetary
Union of the European Union.

     "Effective Date" means the later of (a) date on which the conditions
precedent set forth in Section 4.1 are satisfied and (b) June 27, 2003.

     "Eligible Currency" shall mean any currency that is freely transferable and
freely convertible into Dollars, which is available in the London Interbank
Market and in respect of which the U.S. Dollar Equivalent may be readily
calculated. If currency control or other exchange regulations are imposed in the
country in which such currency is issued with the result that different types of
such currency are introduced, such country's currency is, in the determination
of the Agent, no longer readily available or freely traded or as to which, in
the determination of the Agent, a Dollar Equivalent is not readily calculable,
then the Agent shall promptly notify the Company, and such country's currency
shall no longer be an Eligible Currency until such time as the Agent agrees to
reinstate such country's currency as an Eligible Currency and promptly, but in
any event within five (5) Business Days of receipt of such notice from the
Agent, the Borrowers with respect to such Eligible Currency shall repay all
Loans in such affected currency or convert such Loans into Loans in Dollars or
an Eligible Currency, as applicable, subject to the other terms of this
Agreement.

                                        7



     "Eligible Liabilities" means eligible liabilities as defined under or
pursuant to the Bank of England Act 1998 or by the Bank of England (as may be
appropriate) for the time being.

     "EMU Legislation" means legislative measures of the European Council for
the introduction of changeover to or operation of a single or unified European
currency (whether known as the euro or otherwise), being in part the
implementation of the third stage of the EMU.

     "Environmental Laws" means, with respect to any Borrower or Guarantor, any
and all federal, state, local and foreign statutes, laws, judicial decisions,
regulations, ordinances, rules, judgments, orders, decrees, plans, injunctions,
permits, concessions, grants, franchises, licenses, agreements and other
governmental restrictions relating to (a) the protection of the environment, (b)
the effect of the environment on human health, (c) emissions, discharges or
releases of pollutants, contaminants, hazardous substances or wastes into
surface water, ground water or land, or (d) the manufacture, processing,
distribution, use, treatment, storage, disposal, transport or handling of
pollutants, contaminants, hazardous substances or wastes or the clean-up or
other remediation thereof, in each case, applicable to such Borrower or
Guarantor or their respective Property.

     "ERISA" means the Employee Retirement Income Security Act of l974, as
amended from time to time, and any rule or regulation issued thereunder.

     "Euro" and/or "EUR" means the euro referred to in Council Regulation (EC)
No. 1103/97 dated June 17, 1997 passed by the Council of the European Union, or,
if different, the then lawful currency of the member states of the European
Union that participate in the third stage of EMU.

     "Eurocurrency Advance" means an Advance which bears interest at the
applicable Eurocurrency Rate.

     "Eurocurrency Loan" means a Loan which bears interest at the applicable
Eurocurrency Rate.

     "Eurocurrency Reference Rate" means, with respect to a Eurocurrency Advance
for the relevant Interest Period, the applicable British Bankers' Association
LIBOR rate for deposits in the applicable Eligible Currency as reported by any
generally recognized financial information service as of 11:00 a.m. (London
time) two Business Days prior to the first day of such Interest Period, and
having a maturity equal to such Interest Period, provided that, if no such
British Bankers' Association LIBOR rate is available for any Eligible Currency,
the applicable Eurocurrency Reference Rate for the relevant Interest Period
shall instead be the rate determined by the Agent to be the arithmetic average
of the rate reported to the Agent by each Reference Lender as the rate at which
such Reference Lender offers to place deposits in the applicable Eligible
Currency with first-class banks in the London interbank market at approximately
11:00 a.m. (London time) two Business Days prior to the first day of such
Interest Period, in the approximate amount of such Reference Lender's relevant
Eurocurrency Loan and having a maturity equal to such Interest Period. If any
Reference Lender fails to provide such quotation to the Agent, then the Agent
shall determine the Eurocurrency Reference Rate on the basis of the quotations
of the remaining Reference Lender(s). As of the Effective Date, such alternate
rate calculation set forth in the proviso of this definition shall be applicable
with respect to the following currencies: Norwegian Krona and Swedish Krona.

     "Eurocurrency Rate" means, with respect to a Eurocurrency Advance for the
relevant Interest Period, the sum of (i) the quotient of (a) the Eurocurrency
Reference Rate applicable to such Interest Period, divided by (b) one minus the
Reserve Requirement (expressed as a decimal) applicable to such

                                        8



Interest Period, if any, plus (ii) the Applicable Margin, plus (iii) for Loans
booked in the United Kingdom, the Associated Costs Rate.

     "Euro Implementation Date" means January 1, 1999.

     "Exchange Rate" means the Agent's spot rate of exchange in the interbank
market where its foreign currency exchange operations in respect of such
non-U.S. Dollar currency are then being conducted, at or about 10:00 A.M.,
Chicago time, on such date for the purchase of U.S. Dollars with such non-U.S.
Dollar currency, for delivery three Business Days later; provided, that if at
the time of any such determination, no such spot rate can reasonably be quoted,
the Agent may use any reasonable method as it deems applicable to determine such
rate, and such determination shall be conclusive absent manifest error.

     "Facility LC" is defined in Section 2.19.1.

     "Facility LC Application" is defined in Section 2.19.3.

     "Facility LC Collateral Account" is defined in Section 2.19.11.

     "Facility Termination Date" means the earlier to occur of (a) June 24, 2006
or (b) the date on which the Commitments are terminated pursuant to Article
VIII.

     "Federal Funds Effective Rate" means, for any day, an interest rate per
annum equal to the weighted average of the rates on overnight Federal funds
transactions with members of the Federal Reserve System arranged by Federal
funds brokers on such day, as published for such day (or, if such day is not a
Business Day, for the immediately preceding Business Day) by the Federal Reserve
Bank of New York, or, if such rate is not so published for any day which is a
Business Day, the average of the quotations at approximately 10:00 a.m. (Chicago
time) on such day on such transactions received by the Agent from three Federal
funds brokers of recognized standing selected by the Agent in its sole
discretion.

     "Financial Contract" of a Person means (a) any exchange-traded or
over-the-counter futures, forward, swap or option contract or other financial
instrument with similar characteristics or (b) any Rate Hedging Agreement.

     "Floating Rate" means, for any day, a rate per annum equal to the Alternate
Base Rate for such day, in each case changing when and as the Alternate Base
Rate changes.

     "Floating Rate Advance" means an Advance which bears interest at the
Floating Rate.

     "Floating Rate Loan" means a Loan which bears interest at the Floating
Rate.

     "Foreign Currency" means any Foreign Syndicated Currency or Alternate
Currency.

     "Foreign Subsidiary" means each Subsidiary organized under the laws of a
jurisdiction outside of the United States.

     "Foreign Subsidiary Borrower" means each Wholly-Owned Foreign Subsidiary
listed as a Foreign Subsidiary Borrower in Schedule 1.1(b) as amended from time
to time in accordance with Section 8.2.2.

                                        9



     "Foreign Syndicated Currency" shall mean any currency which is an Eligible
Currency and which has been approved by the Lenders; provided, that, subject to
the terms of this Agreement (including without limitation Section 3.3), Pounds
Sterling, Euro, Canadian Dollars, Australian Dollars, Japanese Yen, Swiss
Francs, Danish Krona, Norwegian Krona, Swedish Krona and New Zealand Dollars
shall be deemed approved by the Lenders.

     "Governmental Authority" means any nation or government, any state, or
other political subdivision thereof and any entity exercising executive,
legislative, judicial, regulatory or administrative functions of or pertaining
to government.

     "Guarantor" means with respect to the Obligations of the Foreign Subsidiary
Borrowers, the Company.

     "Guaranty" means the guarantee contained in Article IX, including any
amendment, modification, renewal or replacement of such guaranty agreement.

     "Indebtedness" of a Person means, without duplication, such Person's (a)
obligations for borrowed money, (b) obligations representing the deferred
purchase price of Property or services (other than accounts payable and/or
accrued expenses arising in the ordinary course of such Person's business
payable in accordance with customary practices), (c) obligations, whether or not
assumed, secured by Liens on property now or hereafter owned or acquired by such
Person, (d) obligations which are evidenced by notes, acceptances, or other
instruments (other than Financial Contracts), (e) Capitalized Lease Obligations,
(f) all reimbursement and similar obligations under outstanding letters of
credit, bankers acceptances, surety bonds or similar instruments in respect of
drafts or other claims which may be presented or have been presented and have
not yet been paid, (g) the aggregate outstanding amount of all Off Balance Sheet
Liabilities, based on the aggregate outstanding amounts sold, signed, discounted
or otherwise transferred or financed, whether or not shown as a liability on a
consolidated balance sheet of the Company and its Subsidiaries, including
without limitation, all Receivables Transaction Attributed Indebtedness, and (h)
all Contingent Liabilities of such Person with respect to or relating to
Indebtedness of others the same as those described in clauses (a) through (g) of
this definition. For purposes of this definition, there shall be excluded from
"Indebtedness" (x) standby letters of credit, bank guaranties, surety bonds and
similar instruments which are issued in connection with workers compensation
obligations or other statutory or governmental obligations up to an aggregate
amount of $75,000,000 and (y) any transaction or series of transactions that may
be entered into only between the Company and/or any Subsidiary of the Company
and any Subsidiary of the Company to which the Company and/or any Subsidiary of
the Company may sell, convey or otherwise transfer any of its accounts or notes
receivable or any rights related thereto. All such other instruments shall be
included in the calculation of "Indebtedness".

     "Interest Coverage Ratio" means, as of the end of any fiscal quarter, the
ratio of (a) EBITDA to (b) Interest Expense, in each case calculated for the
four consecutive fiscal quarters then ending, on a consolidated basis for the
Company and its Subsidiaries in accordance with Agreement Accounting Principles.

     "Interest Expense" means, with respect to any period, the aggregate of all
interest expense reported by the Company and its Subsidiaries in accordance with
Agreement Accounting Principles during such period. As used in this definition,
the term "interest" shall include, without limitation, all interest, fees and
costs payable with respect to the obligations under this Agreement, any discount
in respect of sales of accounts receivable and/or related contract rights and
the interest portion of

                                       10



Capitalized Lease payments during such period, all as determined in accordance
with Agreement Accounting Principles.

     "Interest Payment Date" shall mean (a) with respect to any Eurocurrency
Rate Loan, the last day of each Interest Period with respect to such Revolving
Credit Loan and, in the case of any Interest Period exceeding three months,
those days that occur during such Interest Period at intervals of three months
after the first day of such Interest Period, (b) with respect to any Alternate
Currency Loan, the date specified as the date on which interest is payable in
the applicable Alternate Currency Addendum and (c) in all other cases, the last
Business Day of each March, June, September and December occurring after the
date hereof, commencing with the first such Business Day occurring after the
date of this Agreement.

     "Interest Period" means with respect to any Eurocurrency Loan:

     (a) initially, the period commencing on the borrowing or continuation date,
as the case may be, with respect to such Loan and ending one, two, three, or six
months thereafter, as selected by the relevant Borrower in its notice of
borrowing or notice of continuation, as the case may be, given with respect
thereto; and

     (b) thereafter, each period commencing on the last day of the next
preceding Interest Period applicable to such Loan and ending one, two, three or
six months thereafter, as selected by the relevant Borrower by irrevocable
notice to the Agent not less than three Business Days prior to the last day of
the then current Interest Period with respect thereto, or, if not selected by
such Borrower, ending one month thereafter in accordance with Section 2.8;

provided that, all of the foregoing provisions relating to Interest Periods are
subject to the following:

          (i) if any Interest Period pertaining to a Loan would otherwise end on
     a day that is not a Business Day, such Interest Period shall be extended to
     the next succeeding Business Day unless the result of such extension would
     be to carry such Interest Period into another calendar month in which event
     such Interest Period shall end on the immediately preceding Business Day;

          (ii) any Interest Period applicable to a Loan that would otherwise
     extend beyond, the Facility Termination Date, shall end on the Facility
     Termination Date; and

          (iii) any Interest Period pertaining to a Loan that begins on the last
     Business Day of a calendar month (or on a day for which there is no
     numerically corresponding day in the calendar month at the end of such
     Interest Period) shall end on the last Business Day of a calendar month.

     "Investment" of a Person means any loan, advance (other than commission,
moving, travel and similar advances to officers and employees made in the
ordinary course of business), extension of credit (other than accounts
receivable and/or accrued expenses arising in the ordinary course of business
payable in accordance with customary practices and loans to employees in the
ordinary course of business) or contribution of capital by such Person; stocks,
bonds, mutual funds, partnership interests, notes, debentures or other
securities owned by such Person; any deposit accounts and certificates of
deposit owned by such Person; and structured notes, derivative financial
instruments and other similar instruments or contracts owned by such Person
(other than Financial Contracts).

     "Investment Grade Rating" as to any Person means that such Person has a
rating issued by

                                       11



Moody's and then in effect with respect to such Person's senior unsecured
long-term debt securities without third party credit enhancement of Baa3 or
better and has a rating issued by S&P and then in effect with respect to such
Person's senior unsecured long-term debt securities without third party credit
enhancement of BBB- or better.

     "Japanese Yen" means the lawful currency of Japan.

     "Joinder Agreement" means the Joinder Agreement to be entered into by each
Foreign Subsidiary Borrower subsequent to the date hereof pursuant to Section
8.2.2, substantially in the form of Exhibit B hereto.

     "Judgment Currency" is defined in Section 16.6.

     "Kelly Family" means Terence E. Adderley, his parents, his spouse, his
children and the legal descendants of each, together with the brothers and
sisters of William R. Kelly and their legal descendants.

     "Kelly Trust" means, collectively, (i) the William R. Kelly Irrevocable
Trust dated July 14, 1972, (ii) the William R. Kelly Trust for Terence E.
Adderley, dated February 24, 1964, and (iii) the Terence E. Adderley Revocable
Trust B, dated October 9, 2001, in each case as the same have been or shall be
amended from time to time.

     "LC Fee" is defined in Section 2.19.4.

     "LC Issuer" means any Lender who agrees to be designated as an "LC Issuer"
hereunder and issue Facility LCs hereunder (or any Subsidiary or affiliate of
such Lender) upon request and approval of the Company and the Agent; provided,
that, no more than three Lenders may be designated as "LC Issuers" at any time.

     "LC Obligations" means, at any time, the sum, without duplication, of (i)
the aggregate undrawn stated amount under all Facility LCs outstanding at such
time plus (ii) the aggregate unpaid amount at such time of all Reimbursement
Obligations.

     "LC Payment Date" is defined in Section 2.19.5.

     "Lenders" means the lending institutions listed on the signature pages of
this Agreement and their respective successors and, to the extent permitted by
Section 13.3, assigns. Unless otherwise specified, the term "Lenders" includes
Bank One in its capacity as Swing Line Lender.

     "Lending Installation" means, with respect to a Lender or the Agent, any
office, branch, subsidiary or affiliate of such Lender or the Agent, as the case
may be.

     "Leverage Ratio" means, as of the end of any fiscal quarter, the ratio of
(a) Total Indebtedness at such date to (b) Total Capitalization at such date, in
each case calculated on a consolidated basis for the Company and its
Subsidiaries in accordance with Agreement Accounting Principles.

     "Lien" means any lien (statutory or other), mortgage, pledge,
hypothecation, fixed or floating charge, assignment, deposit arrangement,
encumbrance or preference, priority or other security agreement or preferential
arrangement of any kind or nature whatsoever (including, without limitation, the
interest of a vendor or lessor under any conditional sale, Capitalized Lease or
other title retention

                                       12



agreement).

     "Loan" means, with respect to a Lender, such Lender's Revolving Credit
Loans or Alternate Currency Loans, and, with respect to the Swing Line Lender,
Swing Line Loans.

     "Loan Documents" means this Agreement, the Notes, the Facility LC
Applications, the Alternate Currency Addendums and the other agreements,
certificates and other documents contemplated hereby or executed or delivered
pursuant hereto by any Borrower or any Guarantor at any time on or after the
date of execution of this Agreement with or in favor of the Agent or any Lender.

     "Margin Stock" means margin stock as defined in Regulations G, T, U or X.

     "Material Adverse Effect" means a material adverse effect on (i) the
business, Property, condition (financial or otherwise) or results of operations
of the Company and its Subsidiaries taken as a whole, (ii) the ability of the
Guarantor to pay its Obligations under this Agreement, including the Guaranty,
or (iii) the validity or enforceability of this Agreement, including the
Guaranty, the Notes or the Alternate Currency Addendums.

     "Modify" and "Modification" are defined in Section 2.19.1.

     "Moody's" means Moody's Investors Service, Inc.

     "Multiemployer Plan" means a plan defined in Section 4001(a)(3) of ERISA to
which the Company or any member of the Controlled Group has an obligation to
contribute.

     "National Currency Unit" means the unit of currency (other than a Euro
unit) of each member state of the European Union that participates in the third
stage of Economic and Monetary Union.

     "Net Mark-to-Market Exposure" of a Person means, as of any date of
determination, the excess (if any) of all unrealized losses over all unrealized
profits of such Person arising from Rate Hedging Agreements and other Financial
Contracts. "Unrealized losses" means the fair market value of the cost to such
Person of replacing such Rate Hedging Agreement or Financial Contract as of the
date of determination (assuming the Rate Hedging Agreement or Financial Contract
were to be terminated as of that date), and "unrealized profits" means the fair
market value of the gain to such Person of replacing such Rate Hedging Agreement
or Financial Contract as of the date of determination (assuming such Rate
Hedging Agreement or Financial Contract were to be terminated as of that date).

     "Net Worth" means the consolidated shareholder's equity of the Company and
its Subsidiaries, including minority interests, all on a consolidated basis in
accordance with Agreement Accounting Principles, provided that the amount of
foreign currency translation shall be excluded at all times.

     "Non-Excluded Taxes" is defined in Section 3.6.1.

     "Notes" means the collective reference to the Revolving Credit Notes.

     "Notice of Assignment" is defined in Section 13.3.2.

     "Notice of Drawdown" means a notice substantially in the form attached
hereto as Exhibit D.

     "Obligations" of a Borrower means, the unpaid principal of and interest on
the Loans of such

                                       13



Borrower, all Reimbursement Obligations of such Borrower, all Rate Hedging
Obligations of such Borrower to any Lender and all other obligations and
liabilities of such Borrower under this Agreement and the other Loan Documents
(including, without limitation, interest accruing at the then applicable rate
provided in this Agreement or any other applicable Loan Document after the
maturity of the Loans and interest accruing at the then applicable rate provided
in this Agreement or any other applicable Loan Document after the filing of any
petition in bankruptcy, or the commencement of any insolvency, reorganization or
like proceeding, relating to such Borrower, whether or not a claim for
post-filing or post-petition interest is allowed in such proceeding), whether
direct or indirect, absolute or contingent, due or to become due, or now
existing or hereafter incurred, which may arise under, out of, or in connection
with, this Agreement, the other Loan Documents or any other document made,
delivered or given in connection therewith, in each case whether on account of
principal, interest, reimbursement obligations, fees, indemnities, costs,
expenses or otherwise (including, without limitation, all reasonable fees and
disbursements of counsel to the Agent or to the Lenders that are required to be
paid by such Borrower pursuant to the terms of this Agreement or any other Loan
Document). Obligations of the Guarantor shall include collectively the
Obligations of all of the Borrowers and the obligations of the Guarantor under
its Guaranty as provided in this Agreement.

     "Obligor" means any Person which is obligated to make payments for the
provision of goods and services pursuant to a Contract.

     "Off Balance Sheet Liability" of a Person means (i) any repurchase
obligation or liability of such Person with respect to accounts or notes
receivable sold by such Person, (ii) any liability under any Sale and Leaseback
Transaction which is not a Capitalized Lease, (iii) any liability under any
so-called "synthetic lease" transaction entered into by such Person, or (iv) any
obligation arising with respect to any other transaction which is the functional
equivalent of or takes the place of borrowing but which does not constitute a
liability on the balance sheet of such Person, but excluding from this clause
(iv) Operating Leases.

     "Operating Lease" of a Person means any lease of Property (other than a
Capitalized Lease) by such Person as lessee.

     "Original Dollar Amount" means, in relation to an Advance, the amount
thereof requested in the Notice of Drawdown relating thereto or, if such Advance
is not denominated in Dollars, the U.S. Dollar Equivalent of such amount,
calculated as at the date of such Notice of Drawdown.

     "Outstanding Credit Exposure" means, as to any Lender at any time, the sum
of (i) the U.S. Dollar Equivalent on such date of the aggregate unpaid principal
amount of Loans outstanding in respect of such Lender at such time, plus (ii) an
amount equal to its Pro Rata Share of the LC Obligations at such time, plus
(iii) an amount equal to its Pro Rata Share of the aggregate principal amount of
Swing Line Loans outstanding at such time.

     "Participants" is defined in Section 13.2.1.

     "Payment Date" means each September 27, December 27, March 27 and June 27
occurring after the Effective Date, commencing September 27, 2003.

     "PBGC" means the Pension Benefit Guaranty Corporation, or any successor
thereto.

     "Permitted Currency" shall mean any Alternate Currency and any Syndicated
Currency.

                                       14



     "Person" means any natural person, corporation, firm, joint venture,
limited liability company, partnership, association, enterprise, company or
other entity or organization, or any government or political subdivision or any
agency, department or instrumentality thereof.

     "Plan" means an employee pension benefit plan which is covered by Title IV
of ERISA or subject to the minimum funding standards under Section 412 of the
Code as to which the Company or any member of the Controlled Group has any
obligation to contribute to on or after the Effective Date.

     "Pounds Sterling" or "Pounds" shall mean the lawful currency of the United
Kingdom.

     "Pricing Schedule" means the Schedule attached hereto as Exhibit A.

     "Prime Rate" means a rate per annum equal to the prime rate of interest
announced from time to time by Bank One or its parent (which is not necessarily
the lowest rate charged to any customer), changing when and as said prime rate
changes.

     "Property" of a Person means any and all property, whether real, personal,
tangible, intangible, or mixed, of such Person, or other assets owned, leased or
operated by such Person.

     "Pro Rata Share" means, for each Lender, the ratio of such Lender's
Commitment (calculated using the U.S. Dollar Equivalent thereof) to the
Aggregate Commitments (calculated using the U.S. Dollar Equivalent thereof),
provided, that (a) with respect to Revolving Credit Loans, LC Obligations and
Swing Line Loans, Pro Rata Share means, for each Lender, the ratio such Lender's
Revolving Credit Commitment bears to the Aggregate Revolving Credit Commitments,
and (b) with respect to Alternate Currency Loans for any Alternate Currency
Facility, Pro Rata Share means, for each Alternate Currency Lender for each
Alternate Currency Facility, the ratio such Alternate Currency Lender's
Alternate Currency Commitment for such Alternate Currency Facility bears to the
aggregate Alternate Currency Commitments for such Alternate Currency Facility.
If at any time the Commitments have been terminated, the amount of any
Commitment for the purposes of this definition of "Pro Rata Share" only shall be
deemed equal to the amount of such Commitment immediately prior to its
termination.

     "Purchasers" is defined in Section 13.3.1.

     "Qualified Receivables Transaction" means any transaction or series of
transactions that may be entered into by the Company or any Subsidiary pursuant
to which the Company or any Subsidiary may sell, convey or otherwise transfer to
an unaffiliated entity, or any other unaffiliated Person, any accounts or notes
receivable and rights related thereto, provided that the Receivables Transaction
Attributed Indebtedness incurred in such transaction or series of transactions
does not exceed $100,000,000.

     "Quotation Date" means, in relation to any period for which an interest
rate is to be determined hereunder, the day on which quotations would ordinarily
be given by prime banks in the London Interbank Market for deposits in the
currency in relation to which such rate is to be determined for delivery on the
first day of that period, provided that, if, for any such period, quotations
would ordinarily be given on more than one date, the Quotation Date for that
period shall be the last of those dates.

     "Rate Hedging Agreement" means an agreement, device or arrangement
providing for payments which are related to fluctuations of interest rates,
exchange rates or forward rates, including, but not limited to,
dollar-denominated or cross-currency interest rate exchange agreements, forward
currency exchange agreements, interest rate cap or collar protection agreements,
forward rate currency or interest rate options, puts and warrants.

                                       15



     "Rate Hedging Obligations" of a Person means any and all obligations of
such Person, whether absolute or contingent and howsoever and whensoever
created, arising, evidenced or acquired (including all renewals, extensions and
modifications thereof and substitutions therefor), under (a) any and all Rate
Hedging Agreements, and (b) any and all cancellations, buy backs, reversals,
terminations or assignments of any Rate Hedging Agreement.

     "Receivables Transaction Attributed Indebtedness" means the amount of
obligations outstanding under the legal documents entered into as part of any
Qualified Receivables Transaction on any date of determination that would be
characterized as principal if such Qualified Receivables Transaction were
structured as a secured lending transaction rather than as a purchase.

     "Reference Lenders" means Bank One, _____________, and ________________.

     "Regulation D" means Regulation D of the Board of Governors of the Federal
Reserve System as from time to time in effect and any successor thereto or other
regulation or official interpretation of said Board of Governors relating to
reserve requirements applicable to member banks of the Federal Reserve System.

     "Regulation G" means Regulation G of the Board of Governors of the Federal
Reserve System as from time to time in effect and any successor or other
regulation or official interpretation of said Board of Governors.

     "Regulation T" means Regulation T of the Board of Governors of the Federal
Reserve System as from time to time in effect and any successor or other
regulation or official interpretation of said Board of Governors.

     "Regulation U" means Regulation U of the Board of Governors of the Federal
Reserve System as from time to time in effect and any successor or other
regulation or official interpretation of said Board of Governors.

     "Regulation X" means Regulation X of the Board of Governors of the Federal
Reserve System as from time to time in effect and any successor or other
regulation or official interpretation of said Board of Governors.

     "Reimbursement Obligations" means, at any time, the aggregate of all
obligations of the Company then outstanding under Section 2.19 to reimburse the
LC Issuer for amounts paid by the LC Issuer in respect of any one or more
drawings under Facility LCs.

     "Reportable Event" means a reportable event as defined in Section 4043 of
ERISA and the regulations issued under such section with respect to a Plan,
excluding, however, such events as to which the PBGC by regulation waived the
requirement of Section 4043(a) of ERISA that it be notified within 30 days of
the occurrence of such event, provided, however, that a failure to meet the
minimum funding standard of Section 412 of the Code and of Section 302 of ERISA
shall be a Reportable Event regardless of the issuance of any such waiver of the
notice requirement in accordance with either Section 4043(a) of ERISA or Section
412(d) of the Code.

     "Required Lenders" means (a) at any time prior to the termination of the
Commitments, Lenders holding not less than 51% of the U. S. Dollar Equivalent of
the Aggregate Commitments of all Lenders; and (b) at any time after the
termination of the Commitments, Lenders whose Outstanding Credit

                                       16



Exposure aggregate at least 51% of the Aggregate Outstanding Credit Exposure of
all Lenders.

     "Requirement of Law" means as to any Person, the certificate of
incorporation and by-laws or other organizational or governing documents of such
Person, and any law, treaty, rule or regulation or determination of an
arbitrator or a court or other Governmental Authority, in each case applicable
to or binding upon such Person or any of its Property or to which such Person or
any of its Property is subject.

     "Reserve Requirement" means, with respect to an Interest Period, the
maximum aggregate reserve requirement (including all basic, supplemental,
marginal and other reserves) under any regulations of the Board of Governors of
the Federal Reserve System or other Governmental Authority having jurisdiction
with respect thereto dealing with reserve requirements prescribed for
eurocurrency funding (currently referred to as "Eurocurrency Liabilities" in
Regulation D).

     "Revolving Credit Advance" means a borrowing hereunder (or continuation
thereof) consisting of the several Revolving Credit Loans made on the same
Borrowing Date (or date of continuation) by the Lenders to the Company of the
same type and, in the case of Eurocurrency Loans, for the same Interest Period.

     "Revolving Credit Commitment" means, as to any Lender at any time, its
obligation to make Revolving Credit Loans to, and participate in Facility LCs
issued upon the application of, the Company in an aggregate amount not to exceed
at any time outstanding the U.S. Dollar amount set forth opposite such Lender's
name in Schedule 1.1(a) under the heading "Revolving Credit Commitments" or as
otherwise established pursuant to Section 13.3, as such amount may be reduced
from time to time pursuant to Sections 2.4, 13.3 and the other applicable
provisions hereof, and "Revolving Credit Commitments" means the aggregate of all
the Lenders' Revolving Credit Commitments.

     "Revolving Credit Loans" means, with respect to a Lender, such Lender's
loans made pursuant to Section 2.1(a).

     "Revolving Credit Note" is defined in Section 2.2.3.

     "S&P" means Standard & Poor's Rating Services, a division of The McGraw
Hill Companies, Inc.

     "Sale and Leaseback Transaction" means any sale or other transfer of
Property by any Person with the intent to lease such Property as lessee.

     "Section" means a numbered section of this Agreement, unless another
document is specifically referenced.

     "Significant Subsidiary" shall mean any Subsidiary which is a "significant
subsidiary" as defined in Rule 1-02 of Regulation S-X under the Securities
Exchange Act of 1934.

     "Single Employer Plan" means a Plan which is maintained by the Company or
any member of the Controlled Group for employees of the Company or any member of
the Controlled Group.

     "Subsidiary" of a Person means (a) any corporation more than 50% of the
outstanding securities having ordinary voting power of which shall at the time
be owned or controlled, directly or indirectly, by such Person or by one or more
of its Subsidiaries or by such Person and one or more of its Subsidiaries, or
(b) any partnership, limited liability company, association, joint venture or
similar business

                                       17



organization more than 50% of the ownership interests having ordinary voting
power of which shall at the time be so owned or controlled. Unless otherwise
expressly provided, all references herein to a "Subsidiary" shall mean a
Subsidiary of the Company.

     "Substantial Portion" means, with respect to the Property of the Company
and its Subsidiaries, Property which (a) represents more than 15% of the
consolidated assets of the Company and its Subsidiaries as would be shown in the
consolidated financial statements of the Company and its Subsidiaries as at the
beginning of the twelve-month period ending with the month in which such
determination is made, or (b) is responsible for more than 15% of the
consolidated net sales or of the consolidated net income of the Company and its
Subsidiaries as reflected in the financial statements referred to in clause (a)
above.

     "Swing Line Lender" means Bank One or such other Lender which may succeed
to its rights and obligations as Swing Line Lender pursuant to the terms of this
Agreement.

     "Swing Line Loan" means a Loan made available to the Company by the Swing
Line Lender pursuant to Section 2.16.

     "Syndicated Currency" means Dollars and any Foreign Syndicated Currency.

     "Total Capitalization" means, as of any date, the sum of (a) the Net Worth
at such date plus (b) Total Indebtedness at such date.

     "Total Indebtedness" means, as of any date, all Indebtedness of the Company
and its Subsidiaries on a consolidated basis as of such date.

     "Transferee" is defined in Section 13.4.

     "Type" means, with respect to any Advance, its nature as a Floating Rate
Advance or a Eurocurrency Advance and with respect to any Loan, its nature as a
Floating Rate Loan or a Eurocurrency Loan.

     "Unfunded Liabilities" means the amount (if any) by which the actuarial
present value of all benefit liabilities under all Single Employer Plans exceeds
the fair market value of all such Plan assets allocable to such benefit
liabilities, all determined as of the then most recent valuation date for such
Plans using FASB actuarial assumptions for single employer plan terminations.

     "Unmatured Default" means an event which but for the lapse of time or the
giving of notice, or both, would constitute a Default.

     "U.S. Dollar Equivalent" or "Dollar Equivalent" means, on any date, with
respect to any amount denominated in U.S. Dollars, such amount denominated in
U.S. Dollars, and, with respect to an amount denominated in any currency other
than U.S. Dollars, the equivalent in U.S. Dollars of such amount determined at
the Exchange Rate on the date of determination of such equivalent. In making any
determination of the U.S. Dollar Equivalent for purposes of calculating the
amount of Loans to be borrowed from the respective Lenders on any Borrowing Date
(including any Rollover Advance), the Agent shall use the relevant Exchange Rate
in effect on the date on which the interest rate for such Loans (including any
Rollover Advance) is determined pursuant to the provisions of this Agreement and
the other Loan Documents.

                                       18



     "Wholly-Owned Subsidiary" of a Person means (a) any Subsidiary of which 98%
or more of the outstanding voting securities of which shall at the time be owned
or controlled, directly or indirectly, by such Person or one or more
Wholly-Owned Subsidiaries of such Person, or by such Person and one or more
Wholly-Owned Subsidiaries of such Person, or (b) any partnership, limited
liability company, association, joint venture or similar business organization
98% or more of the ownership interests having ordinary voting power of which
shall at the time be so owned or controlled.

     The foregoing definitions shall be equally applicable to both the singular
and plural forms of the defined terms.

                                   ARTICLE II

                                   THE CREDITS

                                   -----------

     2.1     Commitments.

             (a) From and including the Effective Date and prior to the Facility
Termination Date, each Lender severally agrees, on the terms and conditions set
forth in this Agreement, to (i) make or allow there to be continued and
converted Revolving Credit Loans denominated in any Syndicated Currency to the
Company and (ii) participate in Facility LCs issued upon the request of the
Company, from time to time so long as after giving effect thereto (and to any
other Credit Extension to be advanced or continued and to any concurrent
repayment of Loans) (i) the U.S. Dollar Equivalent of the Aggregate Outstanding
Revolving Credit Exposure of such Lender are equal to or less than its Revolving
Credit Commitment, (ii) the U.S. Dollar Equivalent of the Aggregate Outstanding
Revolving Credit Exposure of all Lenders does not exceed the Aggregate Revolving
Credit Commitments and (iii) the U.S. Dollar Equivalent of the Aggregate
Outstanding Credit Exposure of all Lenders does not exceed the Aggregate
Commitments. Subject to the terms of this Agreement, the Company may borrow,
repay and reborrow Revolving Credit Loans at any time prior to the Facility
Termination Date. The Commitments to lend hereunder shall expire on the Facility
Termination Date (or such earlier date as may be required pursuant to the
provisions hereof). The LC Issuer will issue Facility LCs hereunder on the terms
and conditions set forth in Section 2.19.

             (b) Subject to the terms and conditions of this Agreement and the
applicable Alternate Currency Addendum, from and including the later of the date
of this Agreement and the date of execution of the applicable Alternate Currency
Addendum and prior to the Facility Termination Date (unless an earlier
termination date shall be specified in the applicable Alternate Currency
Addendum), the Agent and the applicable Alternate Currency Lenders severally
agree, on the terms and conditions set forth in this Agreement and in the
applicable Alternate Currency Addendum, to make or allow there to be continued
Alternate Currency Advances under such Alternate Currency Addendum to the
applicable Borrower party to such Alternate Currency Addendum from time to time
in the applicable Alternate Currency, in an amount not to exceed each such
Alternate Currency Lender's applicable Alternate Currency Commitment; provided,
however, at no time shall (i) the U.S. Dollar Equivalent of the Aggregate
Alternate Currency Commitments exceed $25,000,000, (ii) the U.S. Dollar
Equivalent of the Alternate Currency Advances for any specific Alternate
Currency exceed the aggregate of the Alternate Currency Commitments for that
Alternate Currency, (iii) the U.S. Dollar Equivalent of the aggregate
outstanding principal amount of the Alternate Currency Loans under any Alternate
Currency Facility of any Lender exceed its Alternate Currency Commitment for
such Alternate Currency Facility, and (iv) the U.S. Dollar Equivalent of the
Aggregate Outstanding Credit Exposure of all Lenders exceed the Aggregate
Commitments. Each Alternate Currency Advance shall consist of Alternate Currency
Loans

                                       19



made by each applicable Alternate Currency Lender ratably in proportion to such
Alternate Currency Lender's respective Alternate Currency Share. Subject to the
terms of this Agreement and the applicable Alternate Currency Addendum, the
Borrowers may borrow, repay and reborrow Alternate Currency Advances at any time
prior to the Facility Termination Date. On the Facility Termination Date, the
outstanding principal balance of the Alternate Currency Advances shall be paid
in full by the applicable Borrower and prior to the Facility Termination Date
prepayments of the Alternate Currency Advances shall be made by the applicable
Borrower if and to the extent required by this Agreement.

             (c) If for any reason any applicable Alternate Currency Lender
fails to make payment to the Agent of any amount due under this Agreement and
the applicable Alternate Currency Addendum, the Agent shall be entitled to
receive, retain and apply against such obligation the principal and interest
otherwise payable to such Alternate Currency Lender hereunder until the Agent
receives such payment from such Alternate Currency Lender or such obligation is
otherwise fully satisfied. In addition to the foregoing, if for any reason any
Alternate Currency Lender fails to make payment to the Agent of any amount due
under this Agreement and the applicable Alternate Currency Addendum, such
Alternate Currency Lender shall be deemed, at the option of the Agent, to have
unconditionally and irrevocably purchased from the applicable Agent, without
recourse or warranty, an undivided interest in and participation in the
applicable Alternate Currency Advance in the amount such Alternate Currency
Lender was required to pay pursuant to this Agreement and the applicable
Alternate Currency Addendum, and such interest and such participation may be
recovered from such Alternate Currency Lender together with interest thereon at
the rate per annum equal to the Agent's cost of funds for each day during the
period commencing on the date of demand by the Agent and ending on the date such
obligation is fully satisfied.

             (d) The Company may, by written notice to the Agent request the
establishment of additional Alternate Currency Facilities in additional
Alternate Currencies (other than Syndicated Currencies) provided the U.S. Dollar
Equivalent of the aggregate amount of all of the Alternate Currency Commitments
does not exceed $25,000,000 ("Request for a New Alternate Currency Facility").
The Agent will promptly forward to the Lenders any Request for a New Alternate
Currency Facility received from the Company; provided each Lender shall be
deemed not to have agreed to such request unless its written consent thereto has
been received by the Agent within ten (10) Business Days from the date of such
notification by the Agent to such Lender; provided, further that any written
consent delivered after the passage of such ten (10) Business Day period shall
be effective with respect to such Lender. In the event that at least one Lender
consents to such Request for a New Alternate Currency Facility, upon execution
of the applicable Alternate Currency Addendum and the other documents,
instruments and agreements required pursuant to this Agreement and such
Alternate Currency Addendum, the new Alternate Currency Facility shall be
established. Upon the establishment of any Alternate Currency Facility under
this Section 2.1(d), the relevant Borrower may, at its option and upon ten (10)
Business Days prior written notice to the Agent, activate the Alternate Currency
Commitments established under such Alternate Currency Facility, which notice
shall specify the Alternate Currency Commitment which is being activated, the
amount of such activation stated in U.S. Dollars and the requested date of
activation. (Such activation notice may be provided to the Agent at the time of
the Request for a New Alternate Currency Facility in the event the Borrower
desires to activate the Alternate Currency Commitment immediately upon
establishment of the Alternate Currency Facility in which case no waiting period
shall be operative and only the advance notice period required by Section
2.3(b)(ii) shall be required). Upon activation of such Alternate Currency
Commitment of any Alternate Currency Lender, (i) Alternate Currency Loans may be
made under such Alternate Currency Facility, (ii) the amount of such Alternate
Currency Lender's Revolving Credit Commitment shall be immediately reduced by
the amount of such Lender's new Alternate Currency Commitment, (iii) the
Aggregate Revolving Credit Commitments shall be immediately reduced by the
aggregate amount of such Alternate

                                       20



Currency Commitments, and (iv) the Pro Rata Share of the Revolving Credit
Commitment of each Lender shall be recalculated by the Agent taking into effect
the reduced Revolving Credit Commitment of such Alternate Currency Lender. After
activation of any Alternate Currency Commitment, the Borrower may from time to
time thereafter deactivate such Alternate Currency Commitment upon ten (10)
Business Days prior written notice to the Agent, specifying the Alternate
Currency Commitment which is being deactivated, the amount of the Alternate
Currency Commitment being deactivated stated in U.S. Dollars and the requested
date of such deactivation. Upon deactivation of such Alternate Currency
Commitment of any Alternate Currency Lender, (i) the amount of such Alternate
Currency Lender's Revolving Credit Commitment shall be immediately increased by
the amount of such Lender's Alternate Currency Commitment deactivated, (iii) the
Aggregate Revolving Credit Commitments shall be immediately increased by the
aggregate amount of such Alternate Currency Commitments deactivated, and (iv)
the Pro Rata Share of the Revolving Credit Commitment of each Lender shall be
recalculated by the Agent taking into effect the increased Aggregate Revolving
Credit Commitments. The Agent shall, upon any activation or deactivation under
this Section 2.1(d), distribute a revised Schedule 1.1(a) to all of the Lenders
which shall indicate each Lender's Revolving Credit Commitment and, if any,
Alternate Currency Commitments, together with such Lender's Pro Rata Share of
the Aggregate Commitments and Aggregate Revolving Credit Commitments, which new
Schedule 1.1(a) shall automatically supersede any prior Schedule 1.1(a).
Alternate Currency Commitments may be reactivated and deactivated from time to
time pursuant to this Section 2.1(d).

             (e) Except as otherwise required by applicable law, in no event
shall the Agent or Alternate Currency Lenders have the right to accelerate the
Alternate Currency Advances outstanding under any Alternate Currency Addendum or
to terminate their Alternate Currency Commitments (if any), except that such
Agent and Alternate Currency Lenders shall, in each case, have such rights upon
an acceleration of the Loans and a termination of the Commitments pursuant to
Section 8.1.

             (f) Immediately and automatically upon the occurrence of a Default
under Sections 7.6 or 7.7, (A) each Lender shall be deemed to have
unconditionally and irrevocably purchased from each Alternate Currency Lender,
without recourse or warranty, an undivided interest in and participation in each
Alternate Currency Loan ratably in accordance with such Lender's Pro Rata Share
of the Aggregate Commitments, (B) immediately and automatically all Alternate
Currency Loans shall be converted to and redenominated in Dollars equal to the
U. S. Dollar Equivalent of each such Alternate Currency Loan determined as of
the date of such conversion, and (C) each Alternate Currency Lender shall be
deemed to have unconditionally and irrevocably purchased from each Lender,
without recourse or warranty, an undivided interest in and participation in each
Revolving Credit Loan and each LC Obligation ratably in accordance with such
Lender's Pro Rata Share of the Aggregate Commitments. Each of the Lenders shall
pay to the applicable Alternate Currency Lender not later than two (2) Business
Days following a request for payment from such Lender, in Dollars, an amount
equal to the undivided interest in and participation in the Alternate Currency
Loan purchased by such Lender pursuant to this Section 2.1(f), and each of the
Alternate Currency Lenders shall pay to the applicable Lender not later than two
(2) Business Days following a request for payment from such Lender, in Dollars,
an amount equal to the undivided interest in and participation in the Revolving
Credit Loans and LC Obligations purchased by such Alternate Currency Lender
pursuant to this Section 2.1(f), it being the intent of the Lenders that
following such equalization payments, each Lender shall hold its Pro Rata Share
of the Aggregate Outstanding Credit Exposure based on its Pro Rata Share of the
Aggregate Commitments. In the event that any Lender fails to make payment to any
other Lender of any amount due under this Section 2.1(f), the Agent shall be
entitled to receive, retain and apply against such obligation the principal and
interest otherwise payable to such Lender hereunder until the Agent receives
from such Lender an amount sufficient to discharge such Lender's payment
obligation as prescribed in this Section 2.1(f) together with interest thereon
at the rate per annum equal to the Agent's cost of funds for each day during the
period commencing on the date

                                       21



of demand by the Agent and ending on the date such obligation is fully
satisfied.

             (g) The Company may from time to time elect to increase the
Aggregate Commitments so long as, after giving effect thereto, the total amount
of the Aggregate Commitments does not exceed $175,000,000. The Company may
arrange for any such increase to be provided by one or more Lenders (each Lender
so agreeing, electing in its sole discretion, to an increase in its Commitment,
an "Increasing Lender"), or by one or more banks, financial institutions or
other entities (each such bank, financial institution or other entity, an
"Augmenting Lender"), to increase their existing Commitments, or extend
Commitments, provided that (i) each Augmenting Lender, shall be subject to the
approval of the Company and the Agent and (ii) the Company and each applicable
Increasing Lender or Augmenting Lender shall execute all such documentation as
the Agent shall reasonably specify as necessary to give effect to such increase.
Increases and new Commitments created pursuant to this clause (c) shall become
effective on the date agreed by the Company, the Agent and the relevant
Increasing Lenders and Augmenting Lenders, and the Agent shall notify each
affected Lender thereof. Notwithstanding the foregoing, no increase in the
Aggregate Commitments (or in the Commitment of any Increasing Lender or
Augmenting Lender), shall become effective under this Section 2.1(g) unless, (i)
on the proposed date of the effectiveness of such increase, the conditions set
forth Section 4.2 shall be satisfied and the Agent shall have received a
certificate to that effect dated such date and executed by a responsible officer
of the Company. On the effective date of any increase in the Aggregate
Commitments, (i) each relevant Increasing Lender and Augmenting Lender shall
make available to the Agent such amounts in immediately available funds and in
the relevant currency or currencies as the Agent shall determine, for the
benefit of the other relevant Lenders, as being required in order to cause,
after giving effect to such increase and the use of such amounts to make
payments to such other relevant Lenders, each Lender's portion of the Aggregate
Outstanding Credit Exposure to equal its Pro Rata Share of the Aggregate
Outstanding Credit Exposure and (ii) the Company shall be deemed to have repaid
and reborrowed all outstanding Loans as of the date of any increase in the
relevant Commitments (with such reborrowing to consist of the Loans, with
related Interest Periods if applicable, specified in a notice delivered by the
Company in accordance with the requirements of Section 2.3). The deemed payments
made pursuant to clause (ii) of the immediately preceding sentence in respect of
each Eurocurrency Loan shall be subject to indemnification by the Company
pursuant to the provisions of Section 3.4 if the deemed payment occurs other
than on the last day of the related Interest Periods. On the effective date of
any increase in the Aggregate Commitments, each Augmenting Lender and each
Increasing Lender shall be deemed a Lender for purposes of this Agreement. The
Agent shall promptly distribute a revised Schedule 1.1(a) to all of the Lenders,
which new Schedule 1.1(a) shall automatically supercede any prior Schedule
1.1(a).

     2.2     Repayment of Loans; Evidence of Debt; Types of Advances.

     2.2.1 The Aggregate Outstanding Credit Exposure and all other unpaid
Obligations shall be paid in full to the Agent for the benefit of the Lenders by
the relevant Borrower on the Facility Termination Date. Each Borrower hereby
unconditionally promises to pay to the Agent for the account of each Lender in
U.S. Dollars or the applicable Foreign Currency, as the case may be, for such
Loan, the then unpaid principal amount of each Loan of such Lender to such
Borrower on the Facility Termination Date and on such other dates and in such
other amounts as may be required from time to time pursuant to this Agreement.
Each Borrower hereby further agrees to pay to the Agent for the account of each
Lender interest in U.S. Dollars or the applicable Foreign Currency, as the case
may be, for such Loan, on the unpaid principal amount of the Loans advanced to
it and from time to time outstanding until payment thereof in full at the rates
per annum, and on the dates, set forth in Section 2.9.

                                       22



     2.2.2 The books and records of the Agent and of each Lender shall, absent
manifest error, to the extent permitted by applicable law, be prima facie
evidence of the existence and amounts of the obligations of the Borrowers
therein recorded; provided, however, that the failure of any Lender or the Agent
to maintain any such books and records or any error therein, shall not in any
manner affect the obligation of the Borrowers to repay (with applicable
interest) the Loans made to such Borrowers by such Lender in accordance with the
terms of this Agreement.

     2.2.3 The Borrowers agree that, upon the request to the Agent by any
Lender, the relevant Borrowers will execute and deliver to such Lender
promissory notes of the Borrowers evidencing the Revolving Credit Loans of such
Lender, substantially in the form of Exhibit C with appropriate insertions as to
date and principal amount (each, a "Revolving Credit Note"); provided, that the
delivery of such Notes shall not be a condition precedent to the Effective Date.

     2.2.4 The Advances may be Floating Rate Advances or Eurocurrency Advances,
or a combination thereof, selected by the Company.

     2.3     Procedures for Borrowing.

             (a) The Company may borrow under the Commitments from time to time
prior to the Facility Termination Date on any Business Day. The Foreign
Subsidiary Borrowers may borrow under the Alternate Currency Commitments from
time to time prior to the Facility Termination Date on any Business Day.

             (b) (i) The Company may from time to time request the making of a
Revolving Credit Advance by giving irrevocable notice (a "Borrowing Notice") to
the Agent (which notice must be received by the Agent prior to 10:00 A.M.,
Chicago time, on the same Business Day of the Borrowing Date of each Floating
Rate Advance and not less than three Business Days prior to the requested
Borrowing Date of each Eurocurrency Advance) specifying in each case (i) the
amount to be borrowed, (ii) the requested Borrowing Date (which shall be a
Business Day), (iii) the currency in which such Loan shall be denominated and
its Original Dollar Amount, and (iv) in the case of each Eurocurrency Advance,
the length of the initial Interest Period therefor. Each borrowing shall be in
Dollars or a Foreign Syndicated Currency the amounts of which shall be (a) (if
less than the Aggregate Available Revolving Credit Commitments) equal to or
greater than $1,000,000 and in integral multiples of $500,000 thereafter (or, if
the Advance is to be denominated in a Foreign Syndicated Currency, such
comparable and convenient amount thereof as the Agent may from time to time
specify) or (b) equal to the amount of the Aggregate Available Revolving Credit
Commitments. Upon receipt of any such notice from the Company relating to a
Revolving Credit Advance, the Agent shall promptly notify the Lenders. Not later
than 1:00 P.M., local time at the Agent's funding office for the Company, on the
requested Borrowing Date, each Lender shall make an amount equal to its Pro Rata
Share of the principal amount of each Revolving Credit Advance requested to be
made on such Borrowing Date available to the Agent at the Agent's funding office
for the Company specified by the Agent from time to time by notice to the
Lenders and in immediately available or other same day funds customarily used
for settlement in Dollars or in the relevant Foreign Syndicated Currency (as the
case may be). The amounts made available by each Lender will then be made
available to the Company at the funding office for the Company and in like funds
as received by the Agent.

                  (ii) A Borrower may from time to time request the making of an
Alternate Currency Loan by giving irrevocable notice to the person to whom
notice should be delivered as provided in the applicable Alternate Currency
Addendum (which notice must be received by such person prior to 10:00 A.M.,
local time, not less than three Business Days prior to the requested Borrowing
Date)

                                       23



specifying in each case (i) the amount to be borrowed, (ii) the requested
Borrowing Date (which shall be a Business Day falling one month or more before
the Facility Termination Date), (iii) the currency in which such Loan shall be
denominated and its Original Dollar Amount, (iv) the length of the initial
Interest Period therefor and, (v) such other information as may be required
pursuant to the applicable Alternate Currency Addendum. Each borrowing shall be
in an Alternate Currency the amounts of which shall be (a) (if less than the
aggregate Available Alternate Currency Commitments for the applicable Alternate
Currency) equal to or greater than $1,000,000 and in integral multiples of
$500,000 thereafter (or, such comparable and convenient amount thereof as the
Agent or the Applicable Alternate Currency Lenders may from time to time
specify) or (b) equal to the amount of the aggregate Available Alternate
Currency Commitments for the applicable Alternate Currency. Upon receipt of any
such notice from any such Borrower relating to an Alternate Currency Loan, the
person receiving such notice shall promptly notify the applicable Alternate
Currency Lenders. Not later than 2:00 P.M., local time at the funding office for
such Borrower, on the requested Borrowing Date, each applicable Alternate
Currency Lender shall make an amount equal to its Pro Rata Share of the
principal amount of each Alternate Currency Advance requested to be made on such
Borrowing Date available to the Borrower at the person's funding office for such
Borrower specified by such person from time to time by notice to the applicable
Alternate Currency Lenders and in immediately available or other same day funds
customarily used for settlement in the relevant Alternate Currency. The amounts
made available by each such Alternate Currency Lender will then be made
available to the relevant Borrower at the funding office for such Borrower and
in like funds as received by such person. In the event of any conflict between
the terms and condition of this Section 2.3(b)(ii) and an Alternate Currency
Addendum, the terms of the applicable Alternate Currency Addendum shall control.

             (c) If a Borrower requests that an Advance be denominated in a
Foreign Currency but the Agent is of the reasonable opinion that it is not
feasible for such Advance to be denominated in such Foreign Currency, then the
Agent shall notify the Borrower and the Lenders not later than 11:00 a.m. local
time on the Quotation Date for such Advance and such Advance shall not be made
unless the Borrower and the Lenders agree that such Advance shall be made in
Dollars or another Foreign Currency which is not similarly affected.

     2.4 Termination or Reduction of Commitments. The Company may permanently
reduce the Revolving Credit Commitments, in whole or in part, ratably among the
Lenders in integral multiples of $5,000,000, upon at least three Business Days'
written notice to the Agent, and which notice shall specify the amount of any
such reduction, provided, however, that the Aggregate Revolving Credit
Commitments may not be reduced below the Aggregate Outstanding Revolving Credit
Exposure of all Lenders and the Aggregate Commitments may not be reduced below
the Aggregate Outstanding Credit Exposure of all Lenders. In addition, all
accrued facility fees shall be payable on the effective date of any termination
of the Commitments.

     2.5     Determination of Dollar Amounts. The Agent will determine the
Dollar Amount of:

             (a) all outstanding Loans and LC Obligations (i) on and as of the
last day of each Interest Period (but not less frequently than quarterly), (ii)
on receipt of any notice from the Company as to the reduction of the Aggregate
Commitments, and (iii) on any other Business Day elected by the Agent in its
discretion or upon instruction by the Required Lenders; and

             (b) all outstanding Loans and LC Obligations, on each Business Day
during which Aggregate Outstanding Credit Exposure exceeds 80% of the Aggregate
Commitments.

                                       24



Each day upon or as of which the Agent determines Dollar Amounts as described in
the preceding clauses (a) and (b) is herein described as a "Computation Date"
with respect to each Advance for which a Dollar Amount is determined on or as of
such day. If at any time the Dollar Amount of the sum of the Aggregate
Outstanding Credit Exposure exceeds the Aggregate Commitments or the Dollar
Amount of the Aggregate Outstanding Revolving Credit Exposure exceeds the
Aggregate Revolving Credit Commitments, the Borrowers shall immediately repay
Advances in an aggregate principal amount sufficient to eliminate any such
excess.

     2.6     Facility and Agent Fees.

             (a) The Company agrees to pay to the Agent for the account of each
Lender a facility fee at the rate per annum equal to the Applicable Fee Rate, on
the average daily amount of each Commitment of such Lender, whether used or
unused, from and including the Effective Date to but excluding the Facility
Termination Date, payable on each Payment Date hereafter and on the Facility
Termination Date. The facility fee shall be payable in Dollars.

             (b) The Company agrees to pay to the Agent for its own account,
such other fees as agreed to between the Company and the Agent.

     2.7     Optional and Mandatory Principal Payments on All Loans.

     2.7.1 The Company may at any time and from time to time prepay, without
premium or penalty but upon payment of any amount payable pursuant to Section
3.4, its Revolving Credit Advances in whole or in part, upon at least three
Business Days' irrevocable notice to the Agent specifying the date and amount of
prepayment. Partial payments of Revolving Credit Advances shall be in an amount
such that the Dollar Amount of the principal of a Revolving Credit Loan will be
reduced by $1,000,000 or any integral multiple of $500,000 principal amount in
excess thereof (or, if such prepayment relates to a Loan denominated in a
Foreign Currency, such comparable and convenient amount thereof as the Agent may
from time to time specify). Prepayment of any Alternate Currency Loan shall be
subject to the provisions of the applicable Alternate Currency Addendum.

     2.7.2 Each prepayment and conversion pursuant to this Section 2.7 shall be
accompanied by accrued and unpaid interest on the amount prepaid to the date of
prepayment and any amounts payable under Section 3.4 in connection with such
payment.

     2.7.3 If, at any time as of any date of determination, either (a) the
Aggregate Outstanding Credit Exposure of all Lenders exceed the Aggregate
Commitments, (b) the Aggregate Outstanding Revolving Credit Exposure of all
Lenders exceed the Aggregate Revolving Credit Commitments, or (c) the U.S.
Dollar Equivalent of the aggregate outstanding principal amount of Alternate
Currency Advances in any Alternate Currency exceeds the Aggregate Alternate
Currency Commitments for such Alternate Currency, then the Borrowers shall
immediately prepay the Advances in an amount at least equal to such excess.

     2.7.4 Prepayments pursuant to this Section 2.7 shall be applied to prepay
Loans made to such Borrower in such order as the Company may direct.

     2.7.5 All amounts prepaid may be reborrowed and successively repaid and
reborrowed, subject to the other terms and conditions in this Agreement.

     2.8     Conversion and Continuation of Outstanding Advances. Floating
Rate Advances shall

                                       25



continue as Floating Rate Advances unless and until such Floating Rate Advances
are converted into Eurocurrency Advances pursuant to this Section 2.8 or are
repaid in accordance with Section 2.7. Each Eurocurrency Advance shall continue
as a Eurocurrency Advance until the end of the then applicable Interest Period
therefor, at which time such Eurocurrency Advance shall be automatically
converted into a Floating Rate Advance unless (x) such Eurocurrency Advance is
or was repaid in accordance with Section 2.7 or (y) the Borrower shall have
given the Agent a Conversion/Continuation Notice (as defined below) requesting
that, at the end of such Interest Period, such Eurocurrency Advance continue as
a Eurocurrency Advance for the same or another Interest Period. Subject to the
terms of Section 2.3, the Borrower may elect from time to time to convert all or
any part of a Floating Rate Advance into a Eurocurrency Advance. The Borrower
shall give the Agent irrevocable notice (a "Conversion/Continuation Notice") of
each conversion of a Floating Rate Advance into a Eurocurrency Advance or
continuation of a Eurocurrency Advance not later than 10:00 a.m. (Chicago time)
at least three Business Days prior to the date of the requested conversion or
continuation, specifying:

                       (i) the requested date, which shall be a Business Day,

of such conversion or continuation,

                       (ii) the aggregate amount and Type of the Advance which

is to be converted or continued, and

                       (iii) the amount of such Advance which is to be converted

into or continued as a Eurocurrency Advance and the duration of the Interest
Period applicable thereto.

     2.9     Interest Rates, Interest Payment Dates; Interest and Fee Basis.

             (a) Each Floating Rate Advance shall bear interest on the
outstanding principal amount thereof, for each day from and including the date
such Advance is made or is automatically converted from a Eurocurrency Advance
into a Floating Rate Advance pursuant to Section 2.8, to but excluding the date
it is paid or is converted into a Eurocurrency Advance pursuant to Section 2.8
hereof, at a rate per annum equal to the Floating Rate for such day. Changes in
the rate of interest on that portion of any Advance maintained as a Floating
Rate Advance will take effect simultaneously with each change in the Alternate
Base Rate. Each Eurocurrency Advance shall bear interest on the outstanding
principal amount thereof from and including the first day of the Interest Period
applicable thereto to (but not including) the last day of such Interest Period
at the interest rate determined by the Agent as applicable to such Eurocurrency
Advance based upon the Borrower's selections under Sections 2.3 and 2.8 and
otherwise in accordance with the terms hereof. No Interest Period may end after
the Facility Termination Date. Each Alternate Currency Advance shall bear
interest as specified in the applicable Alternate Currency Addendum.

             (b) Interest accrued on each Loan shall be payable on each Interest
Payment Date, commencing with the first such date to occur after the Effective
Date and at maturity.

             (c) Interest shall be payable for the day an Advance is made but
not for the day of any payment of principal on the amount paid if payment is
received prior to noon (local time) at the place of payment. If any payment of
principal of or interest on an Advance or of any fee shall become due on a day
which is not a Business Day, except as otherwise provided in the definition of
Interest Period, such payment shall be made on the next succeeding Business Day
and, in the case of a principal payment, such extension of time shall be
included in computing interest in connection with such payment.

             (d) All interest and fees (including LC fees and facility fees)
shall be computed on

                                       26



the basis of the actual number of days (including the first day but excluding
the last day) occurring during the period such interest or fee is payable over a
year comprised of 360 days (or in the case of interest denominated in Pounds
Sterling, 365 days or as may be otherwise specified in any Alternate Currency
Addendum) or, in any case where market practice differs, in accordance with
market practice. No Interest Period may end after the Facility Termination Date.
No more than thirty (30) Revolving Credit Advances shall be permitted to exist
hereunder at any one time.

     2.10 Rates Applicable After Default. Notwithstanding anything to the
contrary contained in this Agreement, during the continuance of a Default or
Unmatured Default the Required Lenders may, at their option, by notice to the
Company (which notice may be revoked at the option of the Required Lenders
notwithstanding any provision of Section 8.2 requiring unanimous consent of the
Lenders to changes in interest rates), declare that no Advance may be made as,
converted into or continued (after the expiration of the current Interest
Period) as a Eurocurrency Advance. Upon and during the continuance of any
Default, the Required Lenders may, at their option, by notice to the Company
(which notice may be revoked at the option of the Required Lenders
notwithstanding any provision of Section 8.2 requiring unanimous consent of the
Lenders as to changes and interest rates) declare that (i) each Eurocurrency
Advance shall bear interest for the remainder of the applicable Interest Period
at the rate otherwise applicable to such Interest Period (with the Applicable
Margin automatically adjusted to the highest amount possible, notwithstanding
where the Applicable Margin would otherwise be set) plus 2% per annum, and (ii)
each Floating Rate Advance shall bear interest at a rate per annum equal to the
Floating Rate in effect from time to time plus 2% per annum, provided that, upon
and during the continuance of any acceleration for any reason of any of the
Obligations, the interest rate set forth above shall be applicable to all
Advances without any election or action on the part of the Agent or any Lender.

     2.11 Pro Rata Payment, Method of Payment. Each borrowing of an Advance by a
Borrower from the Lenders shall be made pro rata according to the Pro Rata
Shares of such Lenders in effect on the date of such borrowing. Each payment by
the Company on account of any facility fee shall be allocated by the Agent among
the Lenders in accordance with their respective Pro Rata Shares. Any reduction
of the Commitments of the Lenders shall be allocated by the Agent among the
Lenders pro rata according to the Pro Rata Shares of the Lenders with respect
thereto. Except as otherwise provided in this Agreement, each optional
prepayment by a Borrower on account of principal or interest on its Revolving
Credit Advances shall be allocated by the Agent pro rata according to the
respective outstanding principal amounts thereof. All payments (including
prepayments) to be made by a Borrower hereunder in respect of amounts
denominated in Dollars, whether on account of principal, interest, fees or
otherwise, shall be made, without setoff, deduction, or counterclaim, in
immediately available funds to the Agent at the Agent's address specified
pursuant to Article XIV, or at any other Lending Installation of the Agent
specified in writing by the Agent to the Company, by 10:00 A.M. (Chicago time)
on the date when due. Each payment delivered to the Agent for the account of any
Lender shall be delivered promptly by the Agent to such Lender in the same type
of funds that the Agent received at its address specified pursuant to Article
XIV or at any Lending Installation specified in a notice received by the Agent
from such Lender. All payments (including prepayments) to be made by a Borrower
on account of an Advance denominated in a Foreign Currency, whether on account
of principal, interest, fees or otherwise, shall be made without setoff,
deduction, or counterclaim in the currency of such Advance (in same day or other
funds customarily used in the settlement of obligations in such currency) to the
Agent for the account of the Lenders, at the payment office for such Advances
specified from time to time by the Agent by notice to the Borrowers prior to
10:00 A.M. local time at such payment office on the due date thereof. The Agent
is hereby authorized to charge the account of the Company maintained with Bank
One for each payment of principal, interest and fees as it becomes due hereunder
unless otherwise directed by the Company.

                                       27



     2.12 Telephonic Notices. Each Borrower hereby authorizes the Lenders and
the Agent to extend, convert or continue Advances and to transfer funds based on
telephonic notices made by any person or persons the Agent or any Lender
reasonably and in good faith believes to be an Authorized Officer. Each Borrower
agrees to deliver promptly to the Agent a written confirmation, if such
confirmation is requested by the Agent or any Lender, of each telephonic notice
signed by an Authorized Officer. If the written confirmation differs in any
material respect from the action taken by the Agent and the Lenders, the records
of the Agent and the Lenders shall govern absent manifest error.

     2.13 Notification of Advances, Interest Rates, Prepayments and Commitment
Reductions. Promptly after receipt thereof, the Agent will notify each Lender of
the contents of each Commitment reduction notice, Borrowing Notice, and
repayment notice received by it hereunder. The Agent will notify each Lender and
the relevant Borrower of the interest rate applicable to each Advance promptly
upon determination of such interest rate. Promptly after notice from the LC
Issuer, the Agent will notify each Lender of the contents of each request for
issuance of a Facility LC hereunder.

     2.14 Lending Installations. Each Lender may make and book its Loans and its
participation in any LC Obligations and the LC Issuer may book the Facility LCs
at any Lending Installation(s) selected by such Lender or the LC Issuer, as the
case may be, and may change its Lending Installation(s) from time to time. All
terms of this Agreement shall apply to any such Lending Installation(s) and the
Loans, Facility LCs, participations in LC Obligations and the Notes, if any,
shall be deemed held by each Lender or the LC Issuer, as the case may be, for
the benefit of such Lending Installation(s). Each Lender and the LC Issuer may,
by written or telex notice to the Agent and the applicable Borrower, designate
one or more Lending Installations which are to make and book Loans or issue
Facility LCs and for whose account Loan payments or payments with respect to
Facility LCs are to be made.

     2.15 Non-Receipt of Funds by the Agent. Unless a Borrower or a Lender, as
the case may be, notifies the Agent prior to the date on which it is scheduled
to make payment to the Agent of (a) in the case of a Lender, the proceeds of a
Loan or (b) in the case of a Borrower, a payment of principal, interest or fees
to the Agent for the account of the Lenders, that it does not intend to make
such payment, the Agent may assume that such payment has been made. The Agent
may, but shall not be obligated to, make the amount of such payment available to
the intended recipient in reliance upon such assumption. If such Lender or
Borrower, as the case may be, has not in fact made such payment to the Agent,
the recipient of such payment shall, on demand by the Agent, repay to the Agent
the amount so made available together with interest thereon in respect of each
day during the period commencing on the date such amount was so made available
by the Agent until the date the Agent recovers such amount at a rate per annum
equal to (i) in the case of payment by a Lender, the rate per annum equal to the
Agent's cost of funds for such day or (ii) in the case of payment by a Borrower,
the interest rate applicable to the relevant Loan.

     2.16    Swing Line Loans.

     (a) Making of Swing Line Loans. The Swing Line Lender may elect in its sole
discretion to make revolving loans denominated in Dollars and any other currency
which is readily available, freely traded and acceptable to the Swing Line
Lender (the "Swing Line Loans") to the Company solely for the Swing Line
Lender's own account, from time to time prior to the Facility Termination Date
up to an aggregate principal amount at any one time outstanding not to exceed
the lesser of $20,000,000 or the Aggregate Available Revolving Credit
Commitments. The Swing Line Lender may make Swing Line Loans (subject to the
conditions precedent set forth in Article IV), provided that the Agent and the
Swing Line Lender have received a request in writing or via telephone from an
Authorized Officer of the Company for funding of a Swing Line Loans no later
than 11:00 A.M., London time, or noon (Chicago

                                       28



time) (as determined by reference to the Applicable Lending Installation as
described below in this Section 2.16(a)), on the Business Day on which such
Swing Line Loans is requested to be made with respect to each currency
designated as "Same Day" on Schedule 2.16 and 11:00 A.M., London time one
Business Day prior to the Business Day on which such Swing Line Loan is
requested to be made with respect to each currency designated as "One Day
Notice" on Schedule 2.16, which notice shall specify the requested duration of
such Swing Line Loans, not to exceed ten (10) days unless otherwise agreed by
the Swing Line Lender. All notices to the Agent and the Swing Line Lender shall
be delivered by the Company (i) with respect to Swing Line Loans denominated in
Dollars, to the Agent's and the Swing Line Lender's Lending Installation in
Chicago, Illinois, and (ii) with respect to Swing Line Loans denominated in any
currency other than Dollars, to the Agent's and the Swing Line Lender's Lending
Installation in London, United Kingdom, unless and until otherwise directed by
the Agent and the Swing Line Lender. The Swing Line Lender shall not make any
Swing Line Loans in the period commencing one Business Day after the Swing Line
Lender becomes aware that one or more of the conditions precedent contained in
Section 4.2 are not satisfied and ending upon the satisfaction or waiver of such
condition(s). Each outstanding Swing Line Loan shall be payable on the earlier
of (i) the maturity date agreed to between the Swing Line Lender and the Company
or (ii) the Facility Termination Date, with interest at the rate agreed to
between the Swing Line Lender and the Company accrued thereon and shall
otherwise be subject to all the terms and conditions applicable to Loans, except
that all interest thereon shall be payable to the Swing Line Lender solely for
its own account.

     (b) Swing Line Loans Borrowing Requests. The Company agrees to deliver
promptly to the Agent and the Swing Line Lender a written confirmation of each
telephonic notice for Swing Line Loans signed by an Authorized Officer. If the
written confirmation differs in any material respect from the action taken by
the Swing Line Lender, the records of the Swing Line Lender shall govern, absent
manifest error.

     (c) Repayment of Swing Line Loans. At any time after making a Swing Line
Loans, the Swing Line Lender may request the Company to, and upon request by the
Agent the Company shall, promptly request an Advance from all Lenders to the
Company and apply the proceeds of such Advance to the repayment of any Swing
Line Loans owing by the Company not later than the Business Day following the
Swing Line Lender's request. Notwithstanding the foregoing, upon the earlier to
occur of (a) one Business Day after demand is made by the Swing Line Lender, and
(b) the Facility Termination Date, each Lender (other than the Swing Line
Lender) shall irrevocably and unconditionally purchase from the Swing Line
Lender, without recourse or warranty, an undivided interest and participation in
such Swing Line Loans in an amount equal to such Lender's Pro Rata Share of such
Swing Line Loans and promptly pay such amount to the Swing Line Lender in
immediately available funds. Such payment shall be made by the other Lenders
whether or not a Default is then continuing or any other condition precedent set
forth in Section 4.2 is then met and whether or not the Company has then
requested an Advance in such amount; and such Swing Line Loans shall thereupon
be deemed to be a Loan hereunder made on the date of such purchase (except, as
aforesaid, with respect to the existence of any Default or the meeting of any
condition precedent specified in Section 4.2 on such date). If any Lender fails
to make available to the Swing Line Lender, any amounts due to the Swing Line
Lender from such Lender pursuant to this Section, the Swing Line Lender shall be
entitled to recover such amount, together with interest thereon at the rate per
annum equal to the Swing Line Lender's cost of funds for the first three
Business Days after such Lender receives notice of such required purchase and
thereafter, at the rate applicable to such Loan, payable (i) on demand, (ii) by
setoff against any payments made to the Swing Line Lender for the account of
such Lender or (iii) by payment to the Swing Line Lender by the Swing Line
Lender of amounts otherwise payable to such Lender under this Agreement. The
failure of any Lender to make available to the Swing Line Lender its Pro Rata
Share of any unpaid Swing Line Loans shall not relieve any other Lender of its
obligation hereunder to make available to the Swing Line Lender

                                       29



its Pro Rata Share of any unpaid Swing Line Loans on the date such payment is to
be made, but no Lender shall be responsible for the failure of any other Lender
to make available to the Swing Line Lender its Pro Rata Share of any unpaid
Swing Line Loans.

     2.17 Application of Payments with Respect to Defaulting Lenders. No
payments of principal, interest or fees delivered to the Agent for the account
of any Defaulting Lender shall be delivered by the Agent to such Defaulting
Lender. Instead, such payments shall, for so long as such Defaulting Lender
shall be a Defaulting Lender, be held by the Agent, and the Agent is hereby
authorized and directed by all parties hereto to hold such funds in escrow and
apply such funds as follows:

             (a) First, if applicable to any payments due to the Agent or the

     Swing Line Lender under Section 2.16; and

             (b) Second, to Loans required to be made by such Defaulting Lender
     on any Borrowing Date to the extent such Defaulting Lender fails to make
     such Loans.

Notwithstanding the foregoing, upon the termination of the Commitments and the
payment and performance of all of the Obligations (other than those owing to a
Defaulting Lender), any funds then held in escrow by the Agent pursuant to the
preceding sentence shall be distributed to each Defaulting Lender, pro rata in
proportion to amounts that would be due to each Defaulting Lender but for the
fact that it is a Defaulting Lender.

     2.18 Advances to be made in Euro. If any Advance made (or to be made) on or
after the Euro Implementation Date would, but for this provision, be capable of
being made either in the Euro or in a National Currency Unit, such Advance shall
be made in the Euro.

     2.19    Facility LCs.

     2.19.1 Issuance. The LC Issuer hereby agrees, on the terms and conditions
set forth in this Agreement, to issue standby and commercial letters of credit
(each, a "Facility LC") and to renew, extend, increase, decrease or otherwise
modify each Facility LC ("Modify," and each such action a "Modification"), from
time to time from and including the date of this Agreement and prior to the
Facility Termination Date upon the request of the Company; provided that
immediately after each such Facility LC is issued or Modified, (i) the aggregate
amount of the outstanding LC Obligations shall not exceed $50,000,000 and (ii)
the Aggregate Outstanding Credit Exposure shall not exceed the Aggregate
Commitment. No Facility LC shall have an expiry date later than the earlier of
(x) the fifth Business Day prior to the Facility Termination Date and (y) one
year after its issuance or, if agreed by the LC Issuer, eighteen (18) months
after its issuance.

     2.19.2 Participations. Upon the issuance or Modification by the LC Issuer
of a Facility LC in accordance with this Section 2.19, the LC Issuer shall be
deemed, without further action by any party hereto, to have unconditionally and
irrevocably sold to each Lender, and each Lender shall be deemed, without
further action by any party hereto, to have unconditionally and irrevocably
purchased from the LC Issuer, a participation in such Facility LC (and each
Modification thereof) and the related LC Obligations in proportion to its Pro
Rata Share.

     2.19.3 Notice. Subject to Section 2.19.1, the Company shall give the LC
Issuer notice prior to 10:00 a.m. (Chicago time) at least five Business Days
prior to the proposed date of issuance or Modification of each Facility LC,
specifying the beneficiary, the proposed date of issuance (or Modification) and
the expiry date of such Facility LC, and describing the proposed terms of such
Facility

                                       30



LC and the nature of the transactions proposed to be supported thereby. Upon
receipt of such notice, the LC Issuer shall promptly notify the Agent, and the
Agent shall promptly notify each Lender, of the contents thereof and of the
amount of such Lender's participation in such proposed Facility LC. The issuance
or Modification by the LC Issuer of any Facility LC shall, in addition to the
conditions precedent set forth in Article IV (the satisfaction of which the LC
Issuer shall have no duty to ascertain), be subject to the conditions precedent
that such Facility LC shall be satisfactory to the LC Issuer and that the
Company shall have executed and delivered such application agreement and/or such
other instruments and agreements relating to such Facility LC as the LC Issuer
shall have reasonably requested (each, a "Facility LC Application"). In the
event of any conflict between the terms of this Agreement and the terms of any
Facility LC Application, the terms of this Agreement shall control.

     2.19.4 LC Fees. The Company shall pay to the Agent, for the account of the
Lenders ratably in accordance with their respective Pro Rata Shares, (i) with
respect to each standby Facility LC, a letter of credit fee at a per annum rate
equal to the Applicable Margin in effect from time to time on the average daily
undrawn stated amount under such standby Facility LC, such fee to be payable in
arrears on each Payment Date, and (ii) with respect to each commercial Facility
LC, a one-time letter of credit fee in an amount equal to the reasonable and
customary fees quoted by the LC Issuer from time to time, calculated on the
initial stated amount (or, with respect to a Modification of any such commercial
Facility LC which increases the stated amount thereof, such increase in the
stated amount) thereof, such fee to be payable on the date of such issuance or
increase (each such fee described in this sentence an "LC Fee"). The Company
shall also pay to the LC Issuer for its own account (x) at the time of issuance
of each standby Facility LC, a fronting fee in an amount equal to 0.075% of the
original face amount of such Facility LC, and (y) documentary and processing
charges in connection with the issuance or Modification of and draws under
Facility LCs in accordance with the LC Issuer's standard schedule for such
charges as in effect from time to time.

     2.19.5 Administration; Reimbursement by Lenders. Upon receipt from the
beneficiary of any Facility LC of any demand for payment under such Facility LC,
the LC Issuer shall notify the Agent and the Agent shall promptly notify the
Company and each other Lender as to the amount to be paid by the LC Issuer as a
result of such demand and the proposed payment date (the "LC Payment Date"). The
responsibility of the LC Issuer to the Company and each Lender shall be only to
determine that the documents (including each demand for payment) delivered under
each Facility LC in connection with such presentment shall be in conformity in
all material respects with such Facility LC. The LC Issuer shall endeavor to
exercise the same care in the issuance and administration of the Facility LCs as
it does with respect to letters of credit in which no participations are
granted, it being understood that in the absence of any gross negligence or
willful misconduct by the LC Issuer, each Lender shall be unconditionally and
irrevocably liable without regard to the occurrence of any Default or any
condition precedent whatsoever, to reimburse the LC Issuer on demand for (i)
such Lender's Pro Rata Share of the amount of each payment made by the LC Issuer
under each Facility LC to the extent such amount is not reimbursed by the
Company pursuant to Section 2.19.6 below, plus (ii) interest on the foregoing
amount to be reimbursed by such Lender, for each day from the date of the LC
Issuer's demand for such reimbursement (or, if such demand is made after 11:00
a.m. (Chicago time) on such date, from the next succeeding Business Day) to the
date on which such Lender pays the amount to be reimbursed by it, at a rate of
interest per annum equal to the Federal Funds Effective Rate for the first three
days and, thereafter, at a rate of interest equal to the rate applicable to
Floating Rate Advances.

     2.19.6 Reimbursement by Company. The Company shall be irrevocably and
unconditionally obligated to reimburse the LC Issuer on or before the applicable
LC Payment Date for any amounts to be paid by the LC Issuer upon any drawing
under any Facility LC, without presentment, demand, protest or other formalities
of any kind; provided that neither the Company nor any Lender shall hereby be

                                       31



precluded from asserting any claim for direct (but not consequential) damages
suffered by the Company or such Lender to the extent, but only to the extent,
caused by (i) the willful misconduct or gross negligence of the LC Issuer in
determining whether a request presented under any Facility LC issued by it
complied with the terms of such Facility LC or (ii) the LC Issuer's failure to
pay under any Facility LC issued by it after the presentation to it of a request
strictly complying with the terms and conditions of such Facility LC. All such
amounts paid by the LC Issuer and remaining unpaid by the Company shall bear
interest, payable on demand, for each day until paid at a rate per annum equal
to (x) the rate applicable to Floating Rate Advances for such day if such day
falls on or before the applicable LC Payment Date and (y) the sum of 2% plus the
rate applicable to Floating Rate Advances for such day if such day falls after
such LC Payment Date. The LC Issuer will pay to each Lender ratably in
accordance with its Pro Rata Share all amounts received by it from the Company
for application in payment, in whole or in part, of the Reimbursement Obligation
in respect of any Facility LC issued by the LC Issuer, but only to the extent
such Lender has made payment to the LC Issuer in respect of such Facility LC
pursuant to Section 2.19.5. Subject to the terms and conditions of this
Agreement (including without limitation the submission of a Borrowing Notice in
compliance with Section 2.3 and the satisfaction of the applicable conditions
precedent set forth in Article IV), the Company may request an Advance hereunder
for the purpose of satisfying any Reimbursement Obligation.

     2.19.7 Obligations Absolute. The Company's obligations under this Section
2.19 shall be absolute and unconditional under any and all circumstances and
irrespective of any setoff, counterclaim or defense to payment which the Company
may have or have had against the LC Issuer, any Lender or any beneficiary of a
Facility LC. The Company further agrees with the LC Issuer and the Lenders that
the LC Issuer and the Lenders shall not be responsible for, and the Company's
Reimbursement Obligation in respect of any Facility LC shall not be affected by,
among other things, the validity or genuineness of documents or of any
endorsements thereon, even if such documents should in fact prove to be in any
or all respects invalid, fraudulent or forged, or any dispute between or among
the Company, any of its Affiliates, the beneficiary of any Facility LC or any
financing institution or other party to whom any Facility LC may be transferred
or any claims or defenses whatsoever of the Company or of any of its Affiliates
against the beneficiary of any Facility LC or any such transferee. The LC Issuer
shall not be liable for any error, omission, interruption or delay in
transmission, dispatch or delivery of any message or advice, however
transmitted, in connection with any Facility LC. The Company agrees that any
action taken or omitted by the LC Issuer or any Lender under or in connection
with each Facility LC and the related drafts and documents, if done without
gross negligence or willful misconduct, shall be binding upon the Company and
shall not put the LC Issuer or any Lender under any liability to the Company.
Nothing in this Section 2.19.7 is intended to limit the right of the Company to
make a claim against the LC Issuer for damages as contemplated by the proviso to
the first sentence of Section 2.19.6.

     2.19.8 Actions of LC Issuer. The LC Issuer shall be entitled to rely, and
shall be fully protected in relying, upon any Facility LC, draft, writing,
resolution, notice, consent, certificate, affidavit, letter, cablegram,
telegram, telecopy, telex or teletype message, statement, order or other
document reasonably believed by it to be genuine and correct and to have been
signed, sent or made by the proper Person or Persons, and upon advice and
statements of legal counsel, independent accountants and other experts selected
by the LC Issuer. The LC Issuer shall be fully justified in failing or refusing
to take any action under this Agreement unless it shall first have received such
advice or concurrence of the Required Lenders as it reasonably deems appropriate
or it shall first be indemnified to its reasonable satisfaction by the Lenders
against any and all liability and expense which may be incurred by it by reason
of taking or continuing to take any such action. Notwithstanding any other
provision of this Section 2.19, the LC Issuer shall in all cases be fully
protected in respect of the Lenders in acting, or in refraining from acting,
under this Agreement in accordance with a request of the Required Lenders, and
such request and any action taken or failure to act pursuant thereto shall be
binding upon the Lenders and any future holders of

                                       32



a participation in any Facility LC.

     2.19.9 Indemnification. The Company hereby agrees to indemnify and hold
harmless each Lender, the LC Issuer and the Agent, and their respective
directors, officers, agents and employees from and against any and all claims
and damages, losses, liabilities, costs or expenses which such Lender, the LC
Issuer or the Agent may incur (or which may be claimed against such Lender, the
LC Issuer or the Agent by any Person whatsoever) by reason of or in connection
with the issuance, execution and delivery or transfer of or payment or failure
to pay under any Facility LC or any actual or proposed use of any Facility LC,
including, without limitation, any claims, damages, losses, liabilities, costs
or expenses which the LC Issuer may incur by reason of or in connection with (i)
the failure of any other Lender to fulfill or comply with its obligations to the
LC Issuer hereunder (but nothing herein contained shall affect any rights the
Company may have against any defaulting Lender) or (ii) by reason of or on
account of the LC Issuer issuing any Facility LC at the direction of the Company
which specifies that the term "Beneficiary" included therein includes any
successor by operation of law of the named Beneficiary, but which Facility LC
does not require that any drawing by any such successor Beneficiary be
accompanied by a copy of a legal document, satisfactory to the LC Issuer,
evidencing the appointment of such successor Beneficiary; provided that the
Company shall not be required to indemnify any Lender, the LC Issuer or the
Agent for any claims, damages, losses, liabilities, costs or expenses to the
extent, but only to the extent, caused by (x) the willful misconduct or gross
negligence of the LC Issuer in determining whether a request presented under any
Facility LC complied with the terms of such Facility LC or (y) the LC Issuer's
failure to pay under any Facility LC after the presentation to it of a request
strictly complying with the terms and conditions of such Facility LC. Nothing in
this Section 2.19.9 is intended to limit the obligations of the Company under
any other provision of this Agreement.

     2.19.10 Lenders' Indemnification Each Lender shall, ratably in accordance
with its Pro Rata Share, indemnify the LC Issuer, its affiliates and their
respective directors, officers, agents and employees (to the extent not
reimbursed by the Company) against any cost, expense (including reasonable
counsel fees and disbursements), claim, demand, action, loss or liability
(except such as result from such indemnitees' gross negligence or willful
misconduct or the LC Issuer's failure to pay under any Facility LC after the
presentation to it of a request strictly complying with the terms and conditions
of the Facility LC) that such indemnitees may suffer or incur in connection with
this Section 2.19 or any action taken or omitted by such indemnitees hereunder.

     2.19.11 Facility LC Collateral Account. The Company agrees that it will,
upon the request of the Agent or the Required Lenders and until the final
expiration date of any Facility LC and thereafter as long as any Reimbursement
Obligation is payable to the LC Issuer or the Lenders in respect of any Facility
LC, maintain a special collateral account pursuant to arrangements satisfactory
to the Agent (the "Facility LC Collateral Account") at the Agent's office at the
address specified pursuant to Article XIII, in the name of such Company but
under the sole dominion and control of the Agent, for the benefit of the Lenders
and in which such Company shall have no interest other than as set forth in
Section 8.1. The Company hereby pledges, assigns and grants to the Agent, on
behalf of and for the ratable benefit of the Lenders and the LC Issuer, a
security interest in all of the Company's right, title and interest in and to
all funds which may from time to time be on deposit in the Facility LC
Collateral Account, together with all investments made therefrom, and all
interest or other income or gain arising from such funds, to secure the prompt
and complete payment and performance of the Obligations. The Agent will invest
any funds on deposit from time to time in the Facility LC Collateral Account in
certificates of deposit of Bank One or other Cash Equivalents acceptable to the
Agent having a maturity not exceeding 30 days; provided that the Agent shall at
all times maintain a perfected security interest in such investments for the
ratable benefit of the LC Issuer and the Lenders. Nothing in this Section
2.19.11 shall either obligate the Agent to require the Company to deposit any
funds in the Facility LC Collateral Account or limit the right of

                                       33



the Agent to release any funds held in the Facility LC Collateral Account in
each case other than as required by Section 8.1.

     2.19.12 Rights as a Lender. In its capacity as a Lender, the LC Issuer
shall have the same rights and obligations as any other Lender.

                                   ARTICLE III

                         CHANGE IN CIRCUMSTANCES, TAXES

                         ------------------------------

     3.1     Yield Protection. If after the date hereof the introduction of, or
any change in, any applicable law or any governmental or quasi-governmental
rule, regulation, policy, guideline or directive (whether or not having the
force of law), or in the interpretation or administration thereof, or the
compliance of any Lender or the LC Issuer therewith,

             (a) subjects any Lender or any applicable Lending Installation or
     the LC Issuer to any tax, duty, charge or withholding on or from payments
     due from any Borrower or changes the basis of taxation of payments to any
     Lender or the LC Issuer in respect of its Loans, Facility LCs or
     participations therein or other amounts due it hereunder (excluding income
     taxes and franchise taxes (imposed in lieu of income taxes) imposed on the
     Agent, the LC Issuer or any Lender as a result of a present or former
     connection between the Agent, the LC Issuer or such Lender and the
     jurisdiction of the Governmental Authority imposing such tax or any
     political subdivision or taxing authority thereof or therein, other than
     any such connection arising solely from the Agent, the LC Issuer or such
     Lender having executed, delivered or performed its obligations or received
     a payment under, or enforced, this Agreement or any other Loan Document),
     or

             (b) imposes or increases or deems applicable any reserve,
     assessment, insurance charge, special deposit or similar requirement
     against assets of, deposits with or for the account of, or credit extended
     by, any Lender, the LC Issuer or any applicable Lending Installation (other
     than reserves, assessments and other charges taken into account in
     determining the Eurocurrency Rate), or

             (c) imposes any other condition the result of which is to increase
     the cost to any Lender or any applicable Lending Installation or the LC
     Issuer of making, funding or maintaining loans, or of issuing or
     participating in Facility LCs, or reduces any amount receivable by any
     Lender or any applicable Lending Installation or the LC Issuer in
     connection with loans, Facility LCs or participations therein, or requires
     any Lender or any applicable Lending Installation or the LC Issuer to make
     any payment calculated by reference to the amount of loans, Facility LCs or
     participations therein, held or interest received by it, by an amount
     deemed material by such Lender or the LC Issuer, as the case may be,

then, within 15 days of written demand by the Agent on behalf of such Lender or
the LC Issuer, as the case may be, providing evidence of expenses actually
incurred or reductions in amounts to be received under this Agreement actually
suffered, the affected Borrower shall pay such Lender or the LC Issuer, as the
case may be, that portion of such increased expense incurred or reduction in an
amount received which is attributable to making, funding and maintaining its
Loans, Facility LCs or Commitment.

     3.2     Changes in Capital Adequacy Regulations. If the amount of capital
required or expected to be maintained by such Lender, any Lending Installation
of such Lender, the LC Issuer or any

                                       34



corporation controlling such Lender or LC Issuer is increased as a result of a
Change, then, within 15 days of written demand by the Agent on behalf of such
Lender or LC Issuer, the Company shall pay such Lender or the LC Issuer the
amount necessary to compensate for any shortfall in the rate of return on the
portion of such increased capital which such Lender or the LC Issuer reasonably
determines is attributable to this Agreement, its Outstanding Credit Exposure or
its obligation to make Loans and issue or participate in Facility LCs, as the
case may be, hereunder (after taking into account such Lender's or the LC
Issuer's policies as to capital adequacy). "Change" means (a) any change after
the date of this Agreement in the Risk-Based Capital Guidelines or (b) any
adoption of or change in any other law, governmental or quasi-governmental rule,
regulation, policy, guideline, interpretation, or directive (whether or not
having the force of law) after the date of this Agreement which affects the
amount of capital required or expected to be maintained by any Lender or the LC
Issuer or any Lending Installation or any corporation controlling any Lender or
the LC Issuer. "Risk-Based Capital Guidelines" means (i) the risk-based capital
guidelines in effect in the United States on the date of this Agreement,
including transition rules, and (ii) the corresponding capital regulations
promulgated by regulatory authorities outside the United States implementing the
July 1988 report of the Basle Committee on Banking Regulation and Supervisory
Practices Entitled "International Convergence of Capital Measurements and
Capital Standards," including transition rules, and any amendments to such
regulations adopted prior to the date of this Agreement.

     3.3 Availability of Types of Advances. If any Lender reasonably determines
that maintenance of its Loans at a suitable Lending Installation, would violate
any applicable law, rule, regulation, or directive, whether or not having the
force of law, the Loans of such Lender that are so affected shall be repaid (a)
upon demand by such Lender if it shall be unlawful for such Lender to maintain
the affected Loan until the end of the Interest Period for the affected Loan, or
(b) at the end of the Interest Period for the affected Loan. If the Required
Lenders reasonably determine that (i) deposits of a currency, type and maturity
appropriate to match fund Loans are not available or (ii) the interest rate
applicable to a Loan does not accurately reflect the cost of making or
maintaining such Loans, then the Agent shall suspend the availability of the
affected Loan or Loans and require any such Loan or Loans of the affected type
to be repaid at the end of the Interest Period for such Loan or Loans.

     3.4 Funding Indemnification. If any payment of an Advance occurs on a date
which is not the last day of the applicable Interest Period, whether because of
acceleration, prepayment or otherwise, or an Advance is not made on the date
specified by a Borrower for any reason other than default by the Lenders, such
Borrower will indemnify each Lender for any loss or cost incurred by it
resulting therefrom, including, without limitation, any loss or cost in
liquidating or employing deposits acquired to fund or maintain the Advance.

     3.5 Lender Statements; Survival of Indemnity. To the extent reasonably
possible, each Lender and the LC Issuer shall designate an alternate Lending
Installation with respect to its Loans or Facility LCs or participations therein
to reduce any liability of a Borrower to such Lender or the LC Issuer, as the
case may be, under Sections 3.1 and 3.2 or to avoid the unavailability of an
Advance under Section 3.3, so long as such designation is not disadvantageous to
such Lender or the LC Issuer in any material respect. Each Lender or the LC
Issuer, as the case may be, shall deliver a written statement of such Lender or
the LC Issuer to the applicable Borrower (with a copy to the Agent) as to the
amount due, if any, under Section 3.1, 3.2 or 3.4. Such written statement shall
set forth in reasonable detail the calculations upon which such Lender or the LC
Issuer, as the case may be, determined such amount and shall state that amounts
determined in accordance with such procedures are being charged by such Lender
or the LC Issuer to other borrowers with credit facilities similar to this
Agreement and credit characteristics comparable to the Company as determined by
such Lender or the LC Issuer, as the case may be, and shall be final, conclusive
and binding on the Borrowers in the absence of manifest error.

                                       35



Determination of amounts payable under such sections shall be calculated as
though each Lender funded such Loans through the purchase of a deposit of the
type and maturity corresponding to the deposit used as a reference in
determining the interest rate applicable to such Loan, whether in fact that is
the case or not. Unless otherwise provided herein, the amount specified in the
written statement of any Lender or the LC Issuer shall be payable on demand
after receipt by the applicable Borrower of such written statement. The
obligations of the Borrowers under Sections 3.1, 3.2, 3.4 and 3.6 shall survive
payment of the Obligations and termination of this Agreement. The Borrowers
shall have no obligation to compensate any Lender or the LC Issuer with respect
to amounts provided in Sections 3.1, 3.2, 3.4 or 3.6 with respect to any period
prior to the date which is 180 days prior to the date such Lender or the LC
Issuer delivers its written statement hereunder requesting compensation (except
such longer period during which solely because of the retroactive application of
such law, rule, regulation, policy, guideline or directive such Lender did not
know in good faith that such amount would arise or accrue).

     3.6     Taxes.

     3.6.1 All payments of principal and interest made by the Borrowers under
this Agreement, any Facility LC Application and any Note, if any, shall be made
free and clear of, and without deduction or withholding for or on account of,
any present or future income, stamp or other taxes, levies, imposts, duties,
charges, fees, deductions or withholdings, now or hereafter imposed, levied,
collected, withheld or assessed by any Governmental Authority, excluding income
taxes and franchise taxes (imposed in lieu of income taxes) imposed on the
Agent, the LC Issuer or any Lender as a result of a present or former connection
between the Agent, the LC Issuer or such Lender and the jurisdiction of the
Governmental Authority imposing such tax or any political subdivision or taxing
authority thereof or therein (other than any such connection arising solely from
the Agent, the LC Issuer or such Lender having executed, delivered or performed
its obligations or received a payment under, or enforced, this Agreement or any
other Loan Document). If any such non-excluded taxes, levies, imposts, duties,
charges, fees, deductions or withholdings ("Non-Excluded Taxes") are required to
be withheld from any amounts payable to the Agent, the LC Issuer or any Lender
hereunder or under any Note, the amounts so payable to the Agent, the LC Issuer
or such Lender shall be increased to the extent necessary to yield to the Agent,
the LC Issuer or such Lender (after payment of all Non-Excluded Taxes) interest
or any such other amounts payable hereunder at the rates and in the amounts
specified in this Agreement provided, however, that (i) with respect to any Loan
or Facility LC in U.S. Dollars to the Company, the Company shall not be required
to increase any such amounts payable to any Lender that is not organized under
the laws of the United States of America or a state thereof if such Lender fails
to comply with the requirements of Section 3.6.2, (ii) with respect to any Loan
or Facility in any Foreign Currency, a Borrower shall not be required to
increase any such amounts payable to any Lender if such Lender fails to comply
with the requirements of Section 3.6.4 and (iii) with respect to any Loan in any
Foreign Currency, the Foreign Subsidiary Borrower shall not be required to
increase any such amounts payable to any Lender or the Agent to the extent such
Lender could avoid the payment of such amount by changing its Lending
Installation, provided that any such change in any Lending Installation shall
not be required if such Lender has reasonable cause not to change its Lending
Installation or such Lender has reasonably determined that it is disadvantageous
in any material respect for it to do so. Whenever any Non-Excluded Taxes are
payable by a Borrower, as promptly as possible thereafter (but in any event
within thirty (30) days of payment thereof) such Borrower shall send to the
Agent for its own account or for the account of such Lender, as the case may be,
a certified copy of an original official receipt received by such Borrower
showing payment thereof. If a Borrower fails to pay any Non-Excluded Taxes when
due to the appropriate taxing authority or fails to remit to the Agent the
required receipts or other required documentary evidence, such Borrower shall
indemnify the Agent, the LC Issuer and the Lenders for any incremental taxes,
interest or penalties that may become payable by the Agent or any Lender as a
result

                                       36



of any such failure. The agreements in this Section shall survive the
termination of this Agreement and the payment of the Loans and all other amounts
payable hereunder.

     3.6.2 Each Lender that is not incorporated under the laws of the United
States of America or a state thereof shall:

             (a) at least five Business Days before the date of the initial
     payment to be made by a Borrower under this Agreement to such Lender,
     deliver to the Company and the Agent (A) two duly completed copies of
     United States Internal Revenue Service Form W-8BEN or W-8ECI, or successor
     applicable form, as the case may be, certifying that it is entitled to
     receive payments under this Agreement without deduction or withholding of
     any United States federal income taxes and (B) an Internal Revenue Service
     Form W-8 or W-9, or successor applicable form, as the case may be,
     certifying that it is entitled to an exemption from United States backup
     withholding tax;

             (b) deliver to the Company and the Agent two further copies of any
     such form or certification at least five Business Days before the date that
     any such form or certification expires or becomes obsolete and after the
     occurrence of any event requiring a change in the most recent form
     previously delivered by it to the Agent and the Company;

             (c) obtain such extensions of time for filing and complete such
     forms or certifications as may reasonably be requested by the Company or
     the Agent; and

             (d) file amendments to such forms as and when required.

     3.6.3 Each Lender (or Transferee) that is incorporated or organized under
the laws of the United States of America or a State thereof shall provide two
properly completed and duly executed copies of Form W-9, or successor applicable
form, at the times specified for delivery of forms under Section 3.6.2 unless an
event (including, without limitation, any change in treaty, law or regulation)
has occurred after the date such Person becomes a Lender hereunder which renders
all such forms inapplicable or which would prevent such Lender from duly
completing and delivering any such form with respect to it and such Lender so
advises the Company and the Agent; provided, however, that the Company may rely
upon such forms provided to the Company for all periods prior to the occurrence
of such event. Each Person that shall become a Lender or a Participant pursuant
to Section 13.2 or Section 13.3 shall, upon the effectiveness of the related
transfer, be required to provide all of the forms, certifications and statements
required pursuant to this Section, provided that in the case of such
Participant, the obligations of such Participant pursuant to this Section 3.6.3
shall be determined as if such Participant were a Lender, except that such
Participant shall furnish all such required forms, certifications and statements
to the Lender from which the related participation shall have been purchased.

     3.6.4 Each Lender that is not incorporated or organized under the laws of
the jurisdiction (i) in which a Foreign Subsidiary Borrower is incorporated or
organized, or (ii) in which such Foreign Subsidiary Borrower is located, and, in
either case, is a Lender to such Foreign Subsidiary Borrower (whether under the
Revolving Credit Commitment or an Alternate Currency Commitment) shall, upon
request by such Foreign Subsidiary Borrower, within a reasonable period of time
after such request, deliver to such Foreign Subsidiary Borrower or the
applicable governmental or taxing authority, as the case may be, any form or
certificate required in order that any payment by such Foreign Subsidiary
Borrower under this Agreement or any Notes to such Lender may be made free and
clear of, and without deduction or withholding for or on account of any
Non-Excluded Tax (or to allow any such deduction or

                                       37



withholding to be at a reduced rate) imposed on such payment under the laws of
the jurisdiction under which such Foreign Subsidiary Borrower is incorporated,
organized or located, provided that such Lender is legally entitled to complete,
execute and deliver such form or certificate and such completion, execution or
submission would not prejudice the legal position of such Lender.

     3.6.5 Each Lender agrees to use reasonable efforts to avoid or to minimize
any amounts which might otherwise be payable pursuant to this Section 3.6,
including, without limitation, the filing of applicable reports and returns with
applicable taxing bodies, provided that such effort shall not impose on any such
Lender any additional costs or legal or regulatory burdens deemed by such Lender
in its reasonable judgment to be material. In the event that any Lender
determines that any event or circumstance that will lead to a claim by it under
this Section 3.6 has occurred or will occur, such Lender will use its best
efforts to so notify the Company in writing, provided that any failure to
provide such notice shall in no way impair the rights of any Lender to demand
and receive compensation under this Section 3.6.

     3.6.6 If any payment by any Borrower is made to or for the account of any
Lender after deduction for or on account of tax, and additional payments are
made by such Borrower then, if any Lender shall receive or be granted a credit
against, refund or remission for such tax, such Lender shall, to the extent that
it can do so without prejudice to the retention of the amount of such credit,
refund or remission, reimburse to such Borrower such amount as such Lender
shall, in its absolute opinion, have concluded to be attributable to the
relevant tax or deduction or withholding. Nothing herein contained shall
interfere with the right of any Lender to arrange its affairs in whatever manner
it thinks fit and, in particular, the Lenders shall not be under any obligation
to claim relief from its corporation profits or similar tax liability in respect
of such tax in priority to any other claims, reliefs, credits or deductions
available to it nor oblige any Lenders to disclose any information relating to
its tax affairs. Such reimbursement shall be made as soon as reasonably
practical upon such Lender certifying that the amount of such credit or
remission has been received by it.

     3.7 Substitution of Lender. If (a) the obligation of any Lender to make or
maintain Loans has been suspended pursuant to Section 3.3 when not all Lenders'
obligations to do so have been suspended, (b) any Lender has demanded
compensation under Sections 3.1 or 3.2 when all Lenders have not done so or (c)
any Lender is a Defaulting Lender, the Company shall have the right, if no
Default then exists, to replace such Lender (a "Replaced Lender") with one or
more other lenders (collectively, the "Replacement Lender") acceptable to the
Agent, provided that (i) at the time of any replacement pursuant to this Section
3.7, the Replacement Lender shall enter into one or more Assignments pursuant to
which the Replacement Lender shall acquire the Commitments and outstanding
Advances and other obligations of the Replaced Lender and, in connection
therewith, shall pay to the Replaced Lender in respect thereof an amount equal
to the sum of (A) the amount of principal of, and all accrued interest on, all
outstanding Loans of the Replaced Lender, (B) the amount of all accrued, but
theretofore unpaid, fees owing to the Replaced Lender hereunder and (C) the
amount which would be payable by the Borrowers to the Replaced Lender pursuant
to Section 3.4, if any, if the Borrowers prepaid at the time of such replacement
all of the Loans of such Replaced Lender outstanding at such time; provided,
that, no Defaulting Lender shall be entitled to compensation under clause (C) or
under Section 3.4 upon any such payment, and (ii) all obligations of the
Borrowers then owing to the Replaced Lender (other than those specifically
described in clause (i) above in respect of which the assignment purchase price
has been, or is concurrently being, paid) shall be paid in full to such Replaced
Lender concurrently with such replacement. Upon the execution of the respective
Assignments, the payment of amounts referred to in clauses (i) and (ii) above
and, if so requested by the Replacement Lender, delivery to the Replacement
Lender of the appropriate Note or Notes executed by the Borrowers, the
Replacement Lender shall become a Lender hereunder and the Replaced Lender shall
cease to constitute a Lender hereunder. The

                                       38



provisions of this Agreement (including without limitation Sections 3.4 and
10.7) shall continue to govern the rights and obligations of a Replaced Lender
with respect to any Loans made or any other actions taken by such lender while
it was a Lender. Nothing herein shall release any Defaulting Lender from any
obligation it may have to any Borrower, the Agent or any other Lender.

                                   ARTICLE IV

                              CONDITIONS PRECEDENT

                              --------------------

     4.1     Closing Conditions. On the date hereof, the Borrowers shall
furnish, or shall cause to be furnished, to the Agent, with sufficient copies
for the Lenders, each of the following:

             (a) Copies of the articles of incorporation or similar
     organizational documents of the Company, together with all amendments
     thereto, and a certificate of good standing or similar governmental
     evidence of corporate existence, all certified by the Secretary, an
     Assistant Secretary or another duly authorized representative of the
     Company.

             (b) Copies, certified by the Secretary, an Assistant Secretary or
     another duly authorized representative of the Company, of its by-laws and
     of its Board of Directors' resolutions (and resolutions of other bodies, if
     any are deemed necessary by counsel for any Lender) authorizing the
     execution of the Loan Documents.

             (c) An incumbency certificate, executed by the Secretary, an
     Assistant Secretary or another duly authorized representative of each
     Borrower, which shall identify by name and title and bear the signature of
     the officers of such Borrower authorized to sign the applicable Loan
     Documents and to make borrowings hereunder, upon which certificate the
     Agent and the Lenders shall be entitled to rely until informed of any
     change in writing by such Borrower.

             (d) A written opinion of the internal counsel for the Company,
     addressed to the Lenders in substantially the form of Exhibit E hereto.

             (e) Copies of all governmental and nongovernmental consents,
     approvals, authorizations, declarations, registrations or filings required
     on the part of any Borrower in connection with the execution, delivery and
     performance of the Loan Documents or the transactions contemplated hereby
     or thereby or as a condition to the legality, validity or enforceability of
     the Loan Documents, certified as true and correct in full force and effect
     as of the Effective Date by a duly authorized officer of the Borrowers, or
     if none is required, a certificate of such officer to that effect.

             (f) Payment of all fees owing by the Borrowers as of the Effective
     Date.

             (g) Copies of the unqualified audited consolidated financial
     statements of the Company and its Subsidiaries for the fiscal year ended
     December 29, 2002, copies of the internally prepared consolidated financial
     statements of the Company and its Subsidiaries for the fiscal quarter ended
     March 30, 2003, and copies of three year financial projections for the
     Company and its Subsidiaries, in each case in form and substance reasonably
     satisfactory to the Agent.

             (h) The presentation of evidence satisfactory to the Agent that the
     Loan Agreement

                                       39



     dated October 16, 1998, among the Company, certain other borrowers named
     therein, and the lenders party thereto and the agent named therein shall
     have been terminated and all indebtedness, liabilities, and obligations
     outstanding thereunder shall have been paid in full or will be paid from
     the proceeds of the initial Advance.

             (i) The Agent shall have reasonably determined that since April 18,
     2003, there is an absence of any material adverse change or disruption in
     primary or secondary loan syndication markets, financial markets or in
     capital markets generally (whether resulting from events prior to or after
     the date of the commitment) that would likely impair syndication of the
     Loans hereunder.

             (j) Each of the conditions set forth in Section 4.2 shall have been
     satisfied.

             (k) Such other agreements and documents, and the satisfaction of
     such other conditions as may be reasonably required by the Agent.

     4.2 Each Advance. The Lenders shall not be required to make any Credit
Extensions or continue or convert any Loans, unless on the applicable Borrowing
Date, both before and after giving effect on a pro forma basis to the making of
such Credit Extension or such continuation or conversion:

             (a) There exists no Default or Unmatured Default.

             (b) The representations and warranties contained in Article V are
     true and correct in all material respects as of such Borrowing Date except
     to the extent any such representation or warranty is stated to relate
     solely to an earlier date, in which case such representation or warranty
     shall be true and correct in all material respects on and as of such
     earlier date.

             (c) All legal matters incident to the making or continuation of
     such Loans shall be satisfactory to the Agent and its counsel.

     Each Borrowing notice or request for issuance of a Facility LC with respect
to each Credit Extension and each continuation or conversion by a Borrower
hereunder shall constitute a representation and warranty by the Company and such
Borrower that the conditions contained in Sections 4.2(a) and (b) have been
satisfied.

                                    ARTICLE V

                         REPRESENTATIONS AND WARRANTIES

                         ------------------------------

     Each of the Company and the Foreign Subsidiary Borrowers (insofar as the
representations and warranties set forth below relate to such Foreign Subsidiary
Borrower) represents and warrants to the Lenders that:

     5.1 Corporate Existence and Standing. Each of the Company and its
Significant Subsidiaries and each Foreign Subsidiary Borrower is a corporation,
partnership, limited liability company or other organization, duly organized and
validly existing under the laws of its jurisdiction of organization and has all
requisite corporate, partnership, company or similar authority to conduct its
business as presently conducted.

                                       40



     5.2 Authorization and Validity. Each Borrower has the corporate or other
power and authority and legal right to execute and deliver the Loan Documents
and to perform its obligations thereunder. The execution and delivery by each of
the Borrowers of the Loan Documents and the performance of their obligations
thereunder have been duly authorized by proper corporate proceedings, and the
Loan Documents to which they are a party constitute legal, valid and binding
obligations of the Borrowers enforceable against the Borrowers in accordance
with their terms, except as enforceability may be limited by bankruptcy,
insolvency or similar laws affecting the enforcement of creditors' rights
generally and by equitable principles affecting the availability of specific
performance and other remedies.

     5.3 No Conflict; Government Consent. Neither the execution and delivery by
the Borrowers of the Loan Documents, nor the consummation of the transactions
therein contemplated, nor compliance with the provisions thereof will violate
any law, rule, regulation, order, writ, judgment, injunction, decree or award
binding on the Company or any of its Subsidiaries or the Company's or any
Subsidiary's articles of incorporation, code of regulations or by-laws or the
provisions of any indenture, instrument or agreement to which the Company or any
of its Subsidiaries is a party or is subject, or by which it, or its Property,
is bound, or conflict with or constitute a default thereunder, or result in the
creation or imposition of any Lien (other than any Lien permitted by Section
6.13) in, of or on the Property of the Company or a Subsidiary pursuant to the
terms of any such indenture, instrument or agreement. No order, consent,
approval, license, authorization, or validation of, or filing, recording or
registration with, or exemption by, or other action in respect of any
governmental or public body or authority, or any subdivision thereof, is
required to authorize, or is required in connection with the execution, delivery
and performance of, or the legality, validity, binding effect or enforceability
of, any of the Loan Documents.

     5.4 Financial Statements. The December 29, 2002 audited consolidated
financial statements of the Company and its Subsidiaries and the March 30, 2003
interim consolidated financial statements of the Company and its Subsidiaries
heretofore delivered to the Lenders were prepared in accordance with generally
accepted accounting principles in effect on the date such statements were
prepared and fairly present the consolidated financial condition and operations
of the Company and its Subsidiaries.

     5.5 Material Adverse Change. Since December 29, 2002, there has been no
change in the business, Property, prospects, condition (financial or otherwise)
or results of operations of the Company and its Subsidiaries which could
reasonably be expected to have a Material Adverse Effect.

     5.6 Taxes. The Company and its Subsidiaries have filed all United States
federal tax returns and all other material tax returns which are required to be
filed by any Governmental Authority and have paid all taxes shown as due
pursuant to said returns or pursuant to any assessment received by the Company
or any of its Subsidiaries by any Governmental Authority, except such taxes, if
any, as are being contested in good faith and as to which adequate reserves have
been provided in accordance with Agreement Accounting Principles and as to which
no Lien (other than as permitted by Section 6.13) exists. No tax liens have been
filed and no claims are being asserted with respect to any such taxes, in each
case other than as permitted by Section 6.13. The charges, accruals and reserves
on the books of the Company and its Subsidiaries in respect of any taxes or
other governmental charges are adequate.

     5.7 Litigation and Contingent Obligations. Except as set forth on Schedule
5.7 hereto, there is no litigation, arbitration or proceeding pending or, to the
knowledge of any of their executive officers, any governmental investigation or
inquiry pending or any litigation, arbitration, governmental investigation,
proceeding or inquiry threatened against or affecting the Company or any of its
Significant Subsidiaries which could reasonably be expected to have a Material
Adverse Effect or which seeks to prevent, enjoin or delay the making of the
Credit Extensions. Other than any liability incident to such

                                       41



litigation, arbitration or proceedings listed on Schedule 5.7, the Company and
its Significant Subsidiaries have no material contingent obligations not
provided for or disclosed in the financial statements referred to in Section
5.4.

     5.8 Subsidiaries. Schedule 5.8 hereto contains an accurate list of all
Significant Subsidiaries of the Company as of the date of this Agreement,
setting forth their respective jurisdictions of incorporation or organization
and the percentage of their respective capital stock owned by the Company or
other Subsidiaries. All of the issued and outstanding shares of capital stock of
such Significant Subsidiaries held by the Company have been duly authorized and
issued and are fully paid and non-assessable.

     5.9 ERISA. Each member of the Controlled Group has fulfilled its
obligations in all material respects under the minimum funding standards of
ERISA and the Code with respect to each Plan. Each member of the Controlled
Group is in compliance with the applicable provisions of ERISA and the Code with
respect to each Plan except where such non compliance would not have a Material
Adverse Effect. Each Plan complies in all material respects with all applicable
requirements of law and regulations, no Reportable Event which has or may result
in any material liability has occurred with respect to any Plan, and no steps
have been taken to reorganize or terminate any Single Employer Plan. No member
of the Controlled Group has (i) sought a waiver of the minimum funding standard
under Section 412 of the Code in respect of any Plan, (ii) failed to make any
contribution or payment to any Single Employer Plan or Multiemployer Plan, or
made any amendment to any Plan, which has resulted or could result in the
imposition of a Lien or the posting of a bond or other security under ERISA or
the Code or (iii) incurred any material, actual liability under Title IV of
ERISA other than a liability to the PBGC for premiums under Section 4007 of
ERISA.

     5.10 Accuracy of Information. No information, exhibit or report furnished
by the Company or any of its Subsidiaries in writing to the Agent or to any
Lender in connection with the negotiation of the Loan Documents contained any
material misstatement of fact or omitted to state a material fact or any fact
necessary to make the statements contained therein not misleading in light of
the circumstances in which made, as of the date thereof.

     5.11 Regulations T, U and X. Margin Stock constitutes less than 25% of
those assets of the Company and its Subsidiaries which are subject to any
limitation on sale, pledge, or other restriction hereunder and the Company and
its Subsidiaries are in compliance with Section 6.2.

     5.12 Compliance With Laws. The Company and its Subsidiaries have complied
with all applicable statutes, rules, regulations, orders and restrictions of any
domestic or foreign government or any instrumentality or agency thereof, having
jurisdiction over the conduct of their respective businesses or the ownership of
their respective Property if failure to comply could reasonably be expected to
have a Material Adverse Effect.

     5.13 Plan Assets; Prohibited Transactions. The Company and its Significant
Subsidiaries have not engaged in any prohibited transaction within the meaning
of Section 4.06 of ERISA or Section 4975 of the Code which could result in any
material liability; and neither the execution of this Agreement nor the making
of Credit Extensions (assuming that the Lenders do not fund any of the Credit
Extensions with any "plan assets" as defined in ERISA) hereunder give rise to a
non-exempt prohibited transaction within the meaning of Section 406 of ERISA or
Section 4975 of the Code.

     5.14    Environmental Matters. In the ordinary course of its business, the
officers of the Company consider the effect of Environmental Laws on the
business of the Company and its

                                       42



Subsidiaries, in the course of which they identify and evaluate potential risks
and liabilities accruing to the Company and its Subsidiaries due to
Environmental Laws. On the basis of this consideration, the Company has
reasonably concluded that Environmental Laws cannot reasonably be expected to
have a Material Adverse Effect. Neither the Company nor any of its Significant
Subsidiaries has received any notice to the effect that its operations are not
in material compliance with any of the requirements of applicable Environmental
Laws or are the subject of any federal or state investigation evaluating whether
any remedial action is needed to respond to a release of any toxic or hazardous
waste or substance into the environment, which non-compliance or remedial action
could reasonably be expected to have a Material Adverse Effect.

     5.15 Investment Company Act. No Borrower is an "investment company" or a
company "controlled" by an "investment company", within the meaning of the
Investment Company Act of 1940, as amended.

     5.16 Public Utility Holding Company Act. No Borrower is a "holding company"
or a "subsidiary company" of a "holding company", or an "affiliate" of a
"holding company" or of a "subsidiary company" of a "holding company", within
the meaning of the Public Utility Holding Company Act of 1935, as amended.

     5.17    Foreign Subsidiary Borrowers.

             (a) Each Foreign Subsidiary Borrower is a direct or indirect
     Wholly-Owned Subsidiary of the Company (excluding director qualifying
     shares); and

             (b) Each Foreign Subsidiary Borrower will have, upon becoming a
     party hereto, all right and authority to enter into this Agreement and each
     other Loan Document to which it is a party, and to perform all of its
     obligations under this and each other Loan Document to which it is a party;
     all of the foregoing actions will have been taken prior to any request for
     Loans by such Borrower, duly authorized by all necessary action on the part
     of such Borrower, and when such Foreign Subsidiary Borrower becomes a party
     hereto, this Agreement and each other Loan Document to which it is a party
     will constitute valid and binding obligations of such Borrower enforceable
     in accordance with their respective terms except as such terms may be
     limited by the application of bankruptcy, moratorium, insolvency and
     similar laws affecting the rights of creditors generally and by equitable
     principles affecting the availability of specific performance and other
     remedies.

     5.18 Ownership of Properties. On the Effective Date, the Company and its
Subsidiaries will have good title, free of all Liens (other than as permitted by
Section 6.13), to all Property and assets reflected in the financial statements
as owned by it other than defects in title which would not, individually or in
the aggregate, reasonably be anticipated to result in a Material Adverse Effect.

     5.19 Reportable Transaction. Neither any Borrower nor any Subsidiary
intends to treat the Advances and related transactions as being a "reportable
transaction" (within the meaning of Treasury Regulation Section 1.6011-4). In
the event any Borrower or any Subsidiary determines to take any action
inconsistent with such intention, it will promptly notify the Agent thereof.

                                       43



                                   ARTICLE VI

                                    COVENANTS

                                   ---------

     During the term of this Agreement, unless the Required Lenders shall
otherwise consent in writing:

     6.1 Financial Reporting. The Company will maintain, for itself and each
Subsidiary, a system of accounting enabling it to provide consolidated financial
statements for the Company and each Subsidiary in accordance with Agreement
Accounting Principles and furnish to the Lenders:

             (a) Within 120 days after the close of each of its fiscal years, an
     unqualified (except for qualifications relating to changes in accounting
     principles or practices reflecting changes in generally accepted accounting
     principles and required or approved by the Company's independent certified
     public accountants) audit report certified by nationally recognized
     independent certified public accountants certifying that the Company's
     consolidated financial statements are fairly stated in all material
     respects, in accordance with Agreement Accounting Principles for itself and
     the Subsidiaries, including balance sheets as of the end of such period,
     related income statements, and statements of cash flows.

             (b) Within 60 days after the close of the first three quarterly
     periods of each of its fiscal years, for itself and the Subsidiaries,
     consolidated unaudited balance sheets as at the close of each such period
     and related income statement and a statement of cash flows for the period
     from the beginning of such fiscal year to the end of such quarter, all
     certified by a Designated Financial Officer of the Company.

             (c) Together with the financial statements required under Sections
     6.1(a) and (b), a compliance certificate in substantially the form of
     Exhibit F hereto signed by a Designated Financial Officer of the Company
     showing the calculations necessary to determine compliance with this
     Agreement and stating that no Default or Unmatured Default exists, or if
     any Default or Unmatured Default exists, stating the nature and status
     thereof.

             (d) As soon as possible and in any event within 5 days after (x)
     receipt by the Company, and (y) a determination is made by the Company
     concerning a Material Adverse Effect with respect thereto, a copy of (a)
     any notice or claim to the effect, that the Company or any of its
     Subsidiaries is or may be liable to any Person as a result of the release
     by the Company, any of its Subsidiaries, or any other Person of any toxic
     or hazardous waste or substance into the environment, (b) any notice
     alleging any violation of any federal, state or local environmental, health
     or safety law or regulation by the Company or any of its Subsidiaries, and
     (c) any notice of occurrence of any Reportable Event, which, in each case,
     could reasonably be expected to have a Material Adverse Effect.

             (e) Promptly after the sending or filing thereof, copies of all
     forms 8K, 10-K and 10-Q which the Company files with the Securities and
     Exchange Commission or any successor agency thereof pertaining to the
     Company or any of its Subsidiaries as the issuer of securities.

             (f) Promptly, such other information respecting the business,
     properties, operations or condition, financial or otherwise, of the Company
     or any of their respective Subsidiaries as any Lender or the Agent may from
     time to time reasonably request.

                                       44



     6.2 Use of Proceeds. The Company will, and will cause each Subsidiary to,
use the proceeds of all Credit Extensions, to refinance existing Indebtedness,
for working capital or general corporate purposes. None of the proceeds of any
of the Advances made under this Agreement will be used, whether directly or
indirectly, in violation of any applicable law or regulation, including without
limitation Regulations T, U or X, or to purchase or carry any Margin Stock.

     6.3 Notice of Default. The Company will give prompt notice in writing to
the Agent of the occurrence of any Default or Unmatured Default known to it or
which in the exercise of reasonable and customary diligence it should have
known.

     6.4 Conduct of Business. The Company will, and will cause each Subsidiary
to, carry on and conduct its business in substantially the same or similar
fields of enterprise as it is presently conducted and to do all things necessary
to remain duly incorporated, validly existing and in good standing in its
jurisdiction of organization (subject to Section 6.11) and maintain all
requisite authority to conduct its business in each jurisdiction in which its
business is conducted, except in any such case where such failure would not
reasonably be expected to have a Material Adverse Effect. Nothing in this
Section 6.4 shall prohibit geographic expansion within substantially the same or
similar fields of enterprise.

     6.5 Taxes. The Company will, and will cause each Subsidiary to, timely file
complete and correct United States federal and applicable foreign, state and
local tax returns required by law and pay when due all taxes, assessments and
governmental charges and levies upon it or its income, profits or Property,
except those which are being contested in good faith by appropriate proceedings
and with respect to which adequate reserves have been set aside in accordance
with Agreement Accounting Principles and those which the failure to file or pay
would not reasonably be expected to have a Material Adverse Effect.

     6.6 Insurance. The Company will, and will cause each Subsidiary to,
maintain insurance with financially sound and reputable insurance companies (or
self-insurance programs) on their Property in such amounts (with such customary
deductibles, exclusions and self-insurance) and covering such risks as
management of the Company reasonably considers consistent with sound business
practice.

     6.7 Compliance with Laws. The Company will, and will cause each Subsidiary
to, comply with all laws, rules, regulations, orders, writs, judgments,
injunctions, decrees or awards to which it may be subject except for such
noncompliance as would not reasonably be expected to have a Material Adverse
Effect.

     6.8 Maintenance of Properties. The Company will, and will cause each
Subsidiary to, do all things reasonably necessary to maintain, preserve, protect
and keep its material Property in good repair, working order and condition
(ordinary wear and tear excepted), and make all reasonably necessary and proper
repairs, renewals and replacements.

     6.9 Inspection. The Company will, and will cause each Subsidiary to, permit
the Agent and upon the occurrence of a Default and during the continuation
thereof the Lenders, directly or by their respective representatives and agents,
to inspect (at no cost to any Borrower) any of the Property, corporate books and
financial records of the Company and each Subsidiary, to examine and make copies
of the books of accounts and other financial records of the Company and each
Subsidiary, and to discuss the affairs, finances and accounts of the Company and
each Subsidiary with, and to be advised as to the same by, their respective
officers upon reasonable prior notice at such reasonable times and intervals as

                                       45



the Agent or any Lender, as the case may be, may designate, which times and
intervals shall be reasonably acceptable to the Company; provided, however, that
such examination shall exclude examination or disclosure of "personal data"
within the meaning of the European Union Data Protection Directive (the "EU
Directive") if such disclosure or examination would cause the Company or any
Subsidiary of the Company to be in violation of the EU Directive or US-EU Safe
Harbor Data Privacy Arrangements issued pursuant to the EU Directive.

     6.10 Merger. The Company will not, nor will it permit any Subsidiary to,
merge or consolidate with or into any other Person, except that, provided no
Default or Unmatured Default shall have occurred and be continuing or would
result therefrom, (a) the Company may merge or consolidate with any other person
so long as the Company is the surviving corporation with voting control of the
surviving corporation and the merger is otherwise permitted pursuant to Section
6.12, (b) a Subsidiary may merge into the Company or a Wholly-Owned Subsidiary
or (c) a Wholly-Owned Subsidiary may merge with and into any other Person so
long as after giving effect to such merger, such other Person shall be
controlled by the Company or a Subsidiary of the Company.

     6.11 Sale of Assets. The Company will not, nor will it permit any
Subsidiary to, lease, sell or otherwise dispose of its Property, to any other
Person, (other than the Company or any Guarantor), except:

             (a) leases, sales or other dispositions to majority-owned or
controlled Subsidiaries subject to the terms of Section 6.14.

             (b) any transfer of an interest in accounts or notes receivable and
related assets as part of a Qualified Receivables Transaction.

             (c) leases, sales (including sale leasebacks) or other dispositions
of its Property in addition to those described in clauses (a) and (b) above so
long as the aggregate value of assets leased, sold or disposed of in any one
transaction does not exceed 15% of the consolidated Net Worth of the Company and
its Subsidiaries at the time of such transaction.

             (d) sales or dispositions of worn out or obsolete equipment and
other fixed assets.

             (e) exchanges of real property for other real property of
substantially similar value on fair and reasonable terms applicable to an arm's
length transaction.

Notwithstanding anything in this Section 6.11 to the contrary, no such leases,
sales or other dispositions of property may be made if any Default has occurred
and is continuing.

     6.12 Investments and Acquisitions. The Company will not, nor will it permit
any Subsidiary to, make or suffer to exist any Investments (including without
limitation, loans and advances to, and other Investments in, Subsidiaries which
are not Wholly-Owned Subsidiaries), or commitments therefore, or to create any
Subsidiary or to become or remain a partner in any partnership or joint venture,
or make any Acquisition of any Person, except:

             (a) The Company or any of its Subsidiaries may invest in cash and
     cash equivalents having a maturity of not more than one year from the date
     of acquisition and, if rated, having a rating of at least A-2 or the
     equivalent thereof by S & P or at least P-2 or the equivalent thereof by
     Moody's.

                                       46



             (b) The Company and its Subsidiaries may acquire and hold
     receivables owing to them in the ordinary course of business and payable or
     dischargeable in accordance with customary trade terms.

             (c) Loans and advances to employees for business-related travel
     expenses, moving expenses and other similar expenses, in each case incurred
     in the ordinary course of business shall be permitted.

             (d) Investments in majority-owned or controlled Subsidiaries.

             (e) Investments, other than those described in clauses (a) through
     (d) above, not exceeding an aggregate amount of 10% of the consolidated Net
     Worth of the Company and its Subsidiary at the time of determination.

     6.13 Liens and Subsidiary Indebtedness. The Company will not, nor will it
permit any Subsidiary to, create, incur, or suffer to exist any Lien in, of or
on the Property of the Company or any of its Subsidiaries and the Company will
not permit any Subsidiary to create, incur or suffer to exist any Indebtedness,
except:

             (a) Liens for taxes, assessments or governmental charges or levies
     on its Property if the same shall not at the time be delinquent or
     thereafter can be paid without penalty, or are being contested in good
     faith and by appropriate proceedings and for which adequate reserves in
     accordance with Agreement Accounting Principles shall have been set aside
     on its books.

             (b) Liens imposed by law, such as carriers', warehousemen's,
     landlord's and mechanics' liens and other similar liens arising in the
     ordinary course of business which secure payment of obligations not more
     than 90 days past due or which are being contested in good faith by
     appropriate proceedings and for which adequate reserves shall have been set
     aside on its books.

             (c) Liens arising out of pledges or deposits under worker's
     compensation laws, unemployment insurance, old age pensions, or other
     social security or retirement benefits, or similar legislation.

             (d) Utility easements, building restrictions and such other
     encumbrances or charges against real property as are of a nature generally
     existing with respect to properties of a similar character and which do not
     in any material way affect the marketability of the same or interfere with
     the use thereof in the business of the Company or the Subsidiaries.

             (e) Liens granted by any Subsidiary in favor of the Company or any
     other Subsidiary.

             (f) Any interest or title of a lessor in the property subject to
     any Capitalized Lease Obligation or Operating Lease.

             (g) Any Lien created to secure payment of a portion of the purchase
     price of, or existing at the time of acquisition of, any tangible fixed
     asset acquired by the Company or any of its Subsidiaries may be created or
     suffered to exist upon such fixed asset if the outstanding principal amount
     of the Indebtedness secured by such Lien does not at any time exceed the
     purchase price paid by the Company or such Subsidiary for such fixed asset;
     provided that such

                                       47



     Lien does not encumber any other asset at any time owned by the Company or
     such Subsidiary, and provided, further, that not more than one such Lien
     shall encumber such fixed asset at any one time.

             (h) Judgment or other similar Liens arising in connection with
     legal proceedings so long as the execution or other enforcement thereof is
     effectively stayed and the claims secured thereby are being contested in
     good faith by appropriate proceedings and the Company or such Subsidiary,
     as the case may be, has established appropriate reserves against such
     claims in accordance with Agreement Accounting Principles.

             (i) Indebtedness of any Subsidiary outstanding hereunder.

             (j) Indebtedness of any Subsidiary owing to the Company or any
     other Subsidiary.

             (k) (x) Liens encumbering Property of the Company or any Subsidiary
     securing Indebtedness of the Company or any Subsidiary and (y) unsecured
     Indebtedness of Subsidiaries, in each case, in addition to the Liens and
     Indebtedness described in clauses (a) through (j) above, in an aggregate
     amount not exceeding 25% of the consolidated Net Worth of the Company and
     its Subsidiaries.

     6.14 Affiliates. The Company will not, and will not permit any Subsidiary
to, enter into any transaction (including, without limitation, the purchase or
sale of any Property or service) with, or make any payment or transfer to, any
Affiliate except in the ordinary course of business and pursuant to the
reasonable requirements of the Company's or such Subsidiary's business and upon
fair and reasonable terms (taken as a whole) no less favorable to the Company or
such Subsidiary than the Company or such Subsidiary would obtain in a comparable
arms-length transaction.

     6.15 Leverage Ratio. The Company shall not permit its Leverage Ratio to
exceed 0.5 to 1.0 as of the last day of each fiscal quarter.

     6.16 Interest Coverage Ratio. The Company shall not permit its Interest
Coverage Ratio to be less than 5.0 to 1.0 as of the last day of each fiscal
quarter.

     6.17 Financial Contracts. The Company will not, nor will it permit any
Subsidiary to, enter into any Financial Contract for speculative purposes.

                                   ARTICLE VII

                                    DEFAULTS

                                    --------

     The occurrence of any one or more of the following events shall constitute
a Default:

     7.1 Any representation or warranty made by the Company or its Subsidiaries
to the Lenders or the Agent in any Loan Document, in connection with any Credit
Extension, or in any certificate or information delivered in writing in
connection with any Loan Document shall be false in any material respect on the
date as of which made and shall not be remedied within three Business Days after
written notice from the Agent.

                                       48



     7.2 Nonpayment of principal of any Loan when due, nonpayment of any
Reimbursement Obligation within one Business Day after the same becomes due, or
nonpayment of interest on any Loan or of any facility fee, LC Fee or any other
payment obligations under any of the Loan Documents within three Business Days
after the same becomes due (unless such Loan has been rolled over as provided in
this Agreement).

     7.3 The breach by any Borrower of any of the terms or provisions of
Sections 6.2, 6.3, 6.4, 6.5, 6.10, 6.11, 6.12, 6.13, 6.14, 6.15 or 6.16 which is
not remedied within three Business Days after written notice from the Agent.

     7.4 The breach by any Borrower (other than a breach which constitutes a
Default under Section 7.1, 7.2 or 7.3) of any of the terms or provisions of this
Agreement or any other Loan Document which is not remedied within 30 days after
written notice from the Agent.

     7.5 Failure of the Company or any of its Subsidiaries to pay when due any
Indebtedness or Rate Hedging Obligations (valued by reference to the amount of
the Net Mark-to-Market Exposure) aggregating in excess of $15,000,000 ("Material
Indebtedness"); or the default by the Company or any of its Subsidiaries in the
performance of any term, provision or condition contained in any agreement under
which any such Material Indebtedness was created or is governed, or any other
event shall occur or condition exist, the effect of which in the case of any
such default or event is to cause, or to permit the holder or holders of such
Material Indebtedness to cause, such Material Indebtedness to become due prior
to its stated maturity; or any Material Indebtedness of the Company or any of
its Subsidiaries shall be declared to be due and payable or required to be
prepaid or repurchased (other than by a regularly scheduled payment) prior to
the stated maturity thereof; or the Company or any of its Subsidiaries shall not
pay, or admit in writing its inability to pay, its debts generally as they
become due.

     7.6 The Company or any of its Subsidiaries, shall (i) have an order for
relief entered with respect to it under any existing or future law of any
jurisdiction, domestic or foreign, relating to bankruptcy, insolvency,
reorganization or relief of debtors, (ii) make an assignment for the benefit of
creditors, (iii) apply for, seek, consent to, or acquiesce in, the appointment
of a receiver, custodian, trustee, examiner, liquidator or similar official for
it or any Substantial Portion of its Property, (iv) institute any proceeding
seeking an order for relief under any existing or future law of any
jurisdiction, domestic or foreign, relating to bankruptcy, insolvency,
reorganization or relief of debtors, seeking to adjudicate it a bankrupt or
insolvent entity, or seeking dissolution, winding up, liquidation,
reorganization, arrangement, adjustment or composition of it or its debts or
seeking similar relief under any law of any jurisdiction, domestic or foreign,
relating to bankruptcy, insolvency or reorganization or relief of debtors or
similar proceeding or fail to file an answer or other pleading denying the
material allegations of any such proceeding filed against it, (v) take any
corporate action to authorize or effect any of the foregoing actions set forth
in this Section 7.6 or (vi) fail to contest in good faith any appointment or
proceeding described in Section 7.7.

     7.7 Without its application, approval or consent, a receiver, trustee,
examiner, liquidator or similar official shall be appointed for the Company or
any of its Subsidiaries or any Substantial Portion of their respective Property,
or a proceeding described in Section 7.6(iv) shall be instituted against the
Company or any of its Subsidiaries and such appointment continues undischarged
or such proceeding continues undismissed or unstayed for a period of 60
consecutive days.

     7.8 Any court, government or governmental agency shall without appropriate
compensation condemn, seize or otherwise appropriate, or take custody or control
of (each a "Condemnation"), all or any portion of the Property of the Company or
any of its Subsidiaries which, when taken together with all

                                       49



other Property of the Company and its Subsidiaries so condemned, seized,
appropriated, or taken custody or control of, during the twelve-month period
ending with the month in which any such Condemnation occurs, constitutes a
Substantial Portion and is reasonably likely to have a Material Adverse Effect.

     7.9 The Company or any of its Subsidiaries shall fail within 90 days to
pay, bond or otherwise discharge any judgment or order for the payment of money
in excess of $15,000,000, which is not stayed on appeal.

     7.10 Any member of the Controlled Group shall fail to pay when due after
the expiration of any applicable grace period an amount or amounts aggregating
in excess of $1,000,000 which it shall have become liable to pay under Title IV
of ERISA; or notice of intent to terminate a Single Employer Plan with Unfunded
Liabilities in excess of $1,000,000 (a "Material Plan") shall be filed under
Section 4041(c) of ERISA by any member of the Controlled Group, any plan
administrator or any combination of the foregoing; or PBGC shall institute
proceedings under which it is likely to prevail under Title IV of ERISA to
terminate, to impose liability (other than for premiums under Section 4007 of
ERISA) in respect of, or to cause a trustee to be appointed to administer any
Material Plan; or a condition shall exist by reason of which the PBGC would be
entitled to obtain a decree adjudicating that any Material Plan must be
terminated; or there shall occur a complete or partial withdrawal from, or a
default, within the meaning of Section 4219(c)(5) of ERISA, with respect to, one
or more Multiemployer Plans which causes one or more members of the Controlled
Group to incur a current payment obligation in excess of $1,000,000.

     7.11    The occurrence of any Change in Control.

     7.12 Any Guaranty shall fail to remain in full force or effect or any
action shall be taken to discontinue or assert the invalidity or
unenforceability of any Guaranty or any Guarantor denies that it has any further
liability under any Guaranty to which it is a party, or gives notice to such
effect.

                                  ARTICLE VIII

                 ACCELERATION, WAIVERS, AMENDMENTS AND REMEDIES
                 ----------------------------------------------

     8.1     Acceleration; Facility LC Collateral Account.

             (a) If any Default described in Section 7.6 or 7.7 occurs, the
obligations of the Lenders to make Loans hereunder and the obligation and power
of the LC Issuer to issue Facility LCs shall automatically terminate and the
Obligations shall immediately become due and payable without presentment,
demand, protest or notice of any kind, all of which the Borrowers hereby
expressly waive and without any election or action on the part of the Agent, the
LC Issuer or any Lender and the Company will be and become thereby
unconditionally obligated, without any further notice, act or demand, to pay to
the Agent an amount in immediately available funds, which funds shall be held in
the Facility LC Collateral Account, equal to the difference of (x) the amount of
LC Obligations at such time, less (y) the amount on deposit in the Facility LC
Collateral Account at such time which is free and clear of all rights and claims
of third parties and has not been applied against the Obligations (such
difference, the "Collateral Shortfall Amount")

             (b) If any Default occurs and is continuing (other than a Default
described in Section 7.6 or 7.7), the Required Lenders may (a) terminate or
suspend the obligations of the Lenders to make

                                       50



Loans and the obligation and power of the LC Issuer to issue Facility LCs, or
declare the Obligations to be due and payable, or both, whereupon (if so
declared) the Obligations shall become immediately due and payable, without
presentment, demand, protest or notice of any kind, all of which the Borrowers
hereby expressly waive, and (b) upon notice to the Company and in addition to
the continuing right to demand payment of all amounts payable under this
Agreement, make demand on the Company to pay, and the Company will, forthwith
upon such demand and without any further notice or act, pay to the Agent the
Collateral Shortfall Amount, which funds shall be deposited in the Facility LC
Collateral Account.

                  (i) If at any time while any Default is continuing, the Agent
determines that the Collateral Shortfall Amount at such time is greater than
zero, the Agent may make demand on the Company to pay, and the Company will,
forthwith upon such demand and without any further notice or act, pay to the
Agent the Collateral Shortfall Amount, which funds shall be deposited in the
Facility LC Collateral Account.

                  (ii) The Agent may at any time or from time to time after
funds are deposited in the Facility LC Collateral Account, apply such funds to
the payment of the Obligations owing under this Agreement and any other amounts
as shall from time to time have become due and payable by the Company to the
Lenders or the LC Issuer under the Loan Documents.

                  (iii) At any time while any Default is continuing, neither the
Company nor any Person claiming on behalf of or through the Company shall have
any right to withdraw any of the funds held in the Facility LC Collateral
Account. After all of the Obligations owing under this Agreement have been
indefeasibly paid in full and the Aggregate Commitment has been terminated, any
funds remaining in the Facility LC Collateral Account shall be returned by the
Agent to the Company or paid to whomever may be legally entitled thereto at such
time.

                  (iv) After acceleration of the maturity of the Obligations or
termination of the obligations of the Lenders to make Loans and the obligation
and power of the LC Issuer to issue Facility LCs hereunder as a result of any
Default (other than any Default as described in Section 7.6 or 7.7 with respect
to any Borrower) and before any judgment or decree for the payment of the
Obligations due shall have been obtained or entered, the Required Lenders (in
their sole discretion) may direct the Agent and upon such direction the Agent
shall, by notice to the Company, rescind and annul such acceleration and/or
termination.

     8.2     Amendments.

     8.2.1 Subject to the provisions of this Article VIII, the Required Lenders
(or the Agent with the consent in writing of the Required Lenders) and the
Borrowers may enter into agreements supplemental hereto for the purpose of
adding or modifying any provisions to the Loan Documents or changing in any
manner the rights of the Lenders or the Borrowers hereunder or waiving any
Default hereunder; provided however, that no such supplemental agreement shall,
without the consent of all of the Lenders:

             (a) Extend the final maturity of any Loan, or extend the expiry
date of any Facility LC to a date after the Facility Termination Date or
postpone any regularly scheduled payment of principal of any Loan or forgive all
or any portion of the principal amount thereof or any Reimbursement Obligation
related thereto, or reduce the rate or extend the time of payment of interest or
fees thereon or Reimbursement Obligation related thereto.

                                       51



             (b) Reduce the percentage specified in the definition of Required
Lenders.

             (c) Extend the Facility Termination Date, or reduce the amount or
extend the payment date for, the mandatory payments required under Section 2.7,
or increase the amount of any Commitment of any Lender hereunder or the
Aggregate Revolving Credit Commitments or the Aggregate Commitments (other than
any increase in accordance with Section 2.1(d) or 2.1(g)), or permit any
Borrower to assign its rights under this Agreement.

             (d) Amend this Section 8.2.1.

             (e) Release any Borrower or any Guarantor.

     8.2.2 In addition to amendments effected pursuant to the foregoing, the
Schedules may be amended as follows:

             (a) Schedule 1.1(b) will be amended to add Subsidiaries of the
Company as additional Foreign Subsidiary Borrowers upon (A) execution and
delivery by the Company, any such Foreign Subsidiary Borrower and the Agent, of
a Joinder Agreement providing for any such Subsidiary to become a Foreign
Subsidiary Borrower, (B) delivery to the Agent of (a) such other documents with
respect thereto as the Agent shall reasonably request and (b) the written
approval of the Agent in its sole discretion.

             (b) Schedule 1.1(b) will be amended to remove any Subsidiary as a
Foreign Subsidiary Borrower upon (A) written notice by the Company to the Agent
to such effect and (B) repayment in full of all outstanding Loans of such
Foreign Subsidiary Borrower.

             (c) Schedule 2.16 may be amended, modified, supplemented or
replaced from time to time with the consent of the Swing Line Lender and the
Company.

     8.2.3 No modification or waiver of any provision of this Agreement relating
to the Agent shall be effective without the written consent of the Agent, no
amendment of any provision relating to the Swing Line Lender shall be effective
without the written consent of the Swing Line Lender and no amendment of any
provision relating to the LC Issuer shall be effective without the written
consent of the LC Issuer. The Agent may waive payment of the fee required under
Section 13.3.2 without obtaining the consent of any other party to this
Agreement. Notwithstanding anything herein to the contrary, any Defaulting
Lender shall not be entitled to vote (whether to consent or to withhold its
consent) with respect to any amendment, modification, termination or waiver and,
for purposes of determining the Required Lenders, the Commitments and the Loans
of such Defaulting Lender shall be disregarded and the Agent shall have the
ability, but not the obligation, to replace any such Defaulting Lender with
another lender or lenders.

     8.3 Preservation of Rights. No delay or omission of the Lenders, the LC
Issuer or the Agent to exercise any right under the Loan Documents shall impair
such right or be construed to be a waiver of any Default or an acquiescence
therein, and the making of a Credit Extension notwithstanding the existence of a
Default or the inability of the Borrowers to satisfy the conditions precedent to
such Loan shall not constitute any waiver or acquiescence. Any single or partial
exercise of any such right shall not preclude other or further exercise thereof
or the exercise of any other right, and no waiver, amendment or other variation
of the terms, conditions or provisions of the Loan Documents whatsoever shall be
valid unless in writing signed by the Lenders required pursuant to Section 8.2,
and then only to the extent in such writing specifically set forth. All remedies
contained in the Loan Documents or by law afforded

                                       52



shall be cumulative and all shall be available to the Agent, the LC Issuer and
the Lenders until the Obligations have been paid in full.

                                   ARTICLE IX

                                    GUARANTEE

                                    ---------

     9.1     Guarantee.

             (a) The Company hereby unconditionally and irrevocably guarantees
to the Agent and the Lenders and their respective successors, endorsees,
transferees and assigns, the prompt and complete payment and performance by the
Foreign Subsidiary Borrowers when due (whether at the stated maturity, by
acceleration or otherwise) of the Obligations.

             (b) The Company further agrees to pay any and all expenses
(including, without limitation, all reasonable fees and disbursements of
counsel) which may be paid or incurred by the Agent, or any Lender in enforcing,
or obtaining advice of counsel in respect of, any rights with respect to, or
collecting, any or all of the Obligations and/or enforcing any rights with
respect to, or collecting against, the Company under this Section. This Section
shall remain in full force and effect until the Obligations are paid in full and
the Commitments are terminated, notwithstanding that from time to time prior
thereto the Borrowers may be free from any Obligations.

             (c) No payment or payments made by any Borrower or any other Person
or received or collected by the Agent or any Lender from any Borrower or any
other Person by virtue of any action or proceeding or any set-off or
appropriation or application, at any time or from time to time, in reduction of
or in payment of the Obligations shall be deemed to modify, reduce, release or
otherwise affect the liability of the Company hereunder which shall,
notwithstanding any such payment or payments, remain liable hereunder for the
Obligations until the Obligations are paid in full and the Commitments are
terminated.

             (d) The Company agrees that whenever, at any time, or from time to
time, it shall make any payment to the Agent or any Lender on account of its
liability under this Section, it will notify the Agent and such Lender in
writing that such payment is made under this Section for such purpose.

     9.2 No Subrogation. Notwithstanding any payment or payments made by the
Company hereunder, or any set-off or application of funds of the Company by the
Agent or any Lender, the Company shall not be entitled to be subrogated to any
of the rights of the Agent or any Lender against the Borrowers or against any
collateral security or guarantee or right of offset held by the Agent or any
Lender for the payment of the Obligations, nor shall the Company seek or be
entitled to seek any contribution or reimbursement from the Borrowers in respect
of payments made by the Company hereunder, until all amounts owing to the Agent
and the Lenders by the Borrowers on account of the Obligations are paid in full
and the Commitments are terminated. If any amount shall be paid to the Company
on account of such subrogation rights at any time when all of the Obligations
shall not have been paid in full, such amount shall be held by the Company in
trust for the Agent and the Lenders, segregated from other funds of the Company,
and shall, forthwith upon receipt by the Company, be turned over to the Agent in
the exact form received by the Company (duly endorsed by the Company to the
Agent, if required), to be applied against the Obligations, whether matured or
unmatured, in such order as Agent may determine. The provisions of this
paragraph shall survive the termination of this Agreement and the payment in
full of the Obligations and the termination of the Commitments.

                                       53



     9.3 Amendments, etc. with respect to the Obligations; Waiver of Rights. The
Company shall remain obligated hereunder notwithstanding that, without any
reservation of rights against the Company, and without notice to or further
assent by the Company, any demand for payment of any of the Obligations made by
the Agent or any Lender may be rescinded by such Agent or such Lender, and any
of the Obligations continued, and the Obligations, or the liability of any other
party upon or for any part thereof, or any collateral security or guarantee
therefor or right of offset with respect thereto, may, from time to time, in
whole or in part be renewed, extended, amended, modified, accelerated,
compromised, waived, surrendered or released by the Agent or any Lender, and any
Loan Documents and any other documents executed and delivered in connection
therewith may be amended, modified, supplemented or terminated, in whole or in
part, in accordance with the provisions thereof as the Agent (or the requisite
Lenders, as the case may be) may deem advisable from time to time, and any
collateral security, guarantee or right of offset at any time held by the Agent
or any Lender for the payment of the Obligations may be sold, exchanged, waived,
surrendered or released. None of the Agent or any Lender shall have any
obligation to protect, secure, perfect or insure any Lien at any time held by it
as security for the Obligations or for this Agreement or any property subject
thereto. When making any demand hereunder against the Company, the Agent or any
Lender may, but shall be under no obligation to, make a similar demand on the
Borrowers or any other guarantor, and any failure by the Agent or any Lender to
make any such demand or to collect any payments from the Borrowers or any such
other guarantor or any release of the Borrowers or such other guarantor shall
not relieve the Company of its obligations or liabilities hereunder, and shall
not impair or affect the rights and remedies, express or implied, or as a matter
of law, of the Agent or any Lender against the Company. For the purposes hereof
"demand" shall include the commencement and continuance of any legal
proceedings.

     9.4 Guarantee Absolute and Unconditional. The Company waives any and all
notice of the creation, renewal, extension or accrual of any of the Obligations
and notice of or proof of reliance by the Agent or any Lender upon this
Agreement or acceptance of this Agreement; the Obligations, and any of them,
shall conclusively be deemed to have been created, contracted or incurred, or
renewed, extended, amended or waived, in reliance upon this Agreement; and all
dealings between the Borrowers and the Company, on the one hand, and the Agent
and the Lenders, on the other, shall likewise be conclusively presumed to have
been had or consummated in reliance upon this Agreement. The Company waives
diligence, presentment, protest, demand for payment and notice of default or
nonpayment to or upon the Borrowers and the Company with respect to the
Obligations. This Article IX shall be construed as a continuing, absolute and
unconditional guarantee of payment without regard to (a) the validity,
regularity or enforceability of this Agreement, any other Loan Document, any of
the Obligations or any other collateral security therefor or guarantee or right
of offset with respect thereto at any time or from time to time held by the
Agent or any Lender, (b) any defense, set-off or counterclaim (other than a
defense of payment or performance by the Borrowers) which may at any time be
available to or be asserted by the Borrowers against the Agent or any Lender, or
(c) any other circumstance whatsoever (with or without notice to or knowledge of
the Borrowers or the Company) which constitutes, or might be construed to
constitute, an equitable or legal discharge of the Borrowers for the
Obligations, or of the Company under this Section 9.4, in bankruptcy or in any
other instance (other than a defense of payment or performance by the
Borrowers). When pursuing its rights and remedies hereunder against the Company,
the Agent and any Lender may, but shall be under no obligation to, pursue such
rights and remedies as it may have against the Borrowers or any other Person or
against any collateral security or guarantee for the Obligations or any right of
offset with respect thereto, and any failure by the Agent or any Lender to
pursue such other rights or remedies or to collect any payments from the
Borrowers or any such other Person or to realize upon any such collateral
security or guarantee or to exercise any such right of offset, or any release of
the Borrowers or any such other Person or of any such collateral security,
guarantee or right of offset, shall not relieve the Company of any liability
hereunder, and shall not impair or affect the

                                       54



rights and remedies, whether express, implied or available as a matter of law,
of the Agent or any Lender against the Company. This Article IX shall remain in
full force and effect and be binding in accordance with and to the extent of its
terms upon the Company and its successors and assigns, and shall inure to the
benefit of the Agent and the Lenders, and their respective successors,
indorsees, transferees and assigns, until all the Obligations and the
obligations of the Company under this Agreement shall have been satisfied by
payment in full and the Commitments shall be terminated, notwithstanding that
from time to time during the term of this Agreement the Borrowers may be free
from any Obligations.

     9.5 Reinstatement. This Article IX shall continue to be effective, or be
reinstated, as the case may be, if at any time payment, or any part thereof, of
any of the Obligations is rescinded or must otherwise be restored or returned by
the Agent or any Lender upon the insolvency, bankruptcy, dissolution,
liquidation or reorganization of any Borrower or upon or as a result of the
appointment of a receiver, intervenor or conservator of, or Trustee or similar
officer for, any Borrower or any substantial part of its property, or otherwise,
all as though such payments had not been made.

     9.6 Payments. The Company hereby agrees that all payments required to be
made by it hereunder will be made to the Agent without set-off or counterclaim
in accordance with the terms of the Obligations, including, without limitation,
in the currency in which payment is due.

                                    ARTICLE X

                               GENERAL PROVISIONS

                               ------------------

     10.1 Survival of Representations. All representations and warranties of the
Borrowers contained in this Agreement shall survive delivery of the Loan
Documents and the making of the Credit Extensions herein contemplated.

     10.2 Governmental Regulation. Anything contained in this Agreement to the
contrary notwithstanding, neither the LC Issuer nor any Lender shall be
obligated to extend credit to a Borrower in violation of any limitation or
prohibition provided by any applicable statute or regulation.

     10.3 Taxes. Subject to any limitations set forth in Section 3.6, any taxes
(excluding income taxes and franchise taxes (imposed in lieu of income taxes)
imposed on the Agent or any Lender as a result of a present or former connection
between the Agent or such Lender and the jurisdiction of the Governmental
Authority imposing such tax or any political subdivision or taxing authority
thereof or therein (other than any such connection arising solely from the Agent
or such Lender having executed, delivered or performed its obligations or
received a payment under, or enforced, this Agreement or any other Loan
Document)) or other similar assessments or charges made by any governmental or
revenue authority in respect of the Loan Documents shall be paid by the Company,
together with interest and penalties, if any.

     10.4 Headings. Section headings in the Loan Documents are for convenience
of reference only, and shall not govern the interpretation of any of the
provisions of the Loan Documents.

     10.5 Entire Agreement. The Loan Documents embody the entire agreement and
understanding among the Borrowers, the Agent, the LC Issuer and the Lenders and
supersede all prior agreements and understandings among the Borrowers, the
Agent, the LC Issuer and the Lenders relating to the subject matter thereof
other than any fee letters among any Borrowers and any of the Agent or

                                       55



Arranger and any other agreements of any of the Borrowers with the Agent which
survive the execution of the Loan Documents.

     10.6 Several Obligations; Benefits of this Agreement. The respective
obligations of the Lenders hereunder are several and not joint and no Lender
shall be the partner or agent of any other (except to the extent to which the
Agent is authorized to act as such). The failure of any Lender to perform any of
its obligations hereunder shall not relieve any other Lender from any of its
obligations hereunder. This Agreement shall not be construed so as to confer any
right or benefit upon any Person other than the parties to this Agreement and
their respective successors and assigns.

     10.7    Expenses; Indemnification.

             (a) The Borrowers shall reimburse on demand the Agent and the
Arranger for any reasonable costs, and out-of-pocket expenses (including
reasonable attorneys' fees and time charges of attorneys for the Agent) paid or
incurred by the Agent or the Arranger in connection with the preparation,
negotiation, execution, delivery, syndication, review, amendment, modification,
and administration of the Loan Documents. The Borrowers also agree to reimburse
on demand the Agent, the LC Issuer, the Arranger and the Lenders for any
reasonable costs, internal charges and out-of-pocket expenses (including
reasonable attorneys' fees and time charges of attorneys for the Agent, the LC
Issuer, the Arranger and the Lenders, which attorneys may be employees of the
Agent, the LC Issuer, the Arranger or the Lenders) paid or incurred by the
Agent, the LC Issuer, the Arranger or any Lender in connection with the
collection and enforcement of the Loan Documents. The Borrowers acknowledge and
agree that from time to time the Agent may prepare and may distribute to the
Lenders (but shall have no obligation or duty to prepare or to distribute to the
Lenders) certain audit reports (the "Reports") pertaining to any Borrower's and
Guarantors' assets for internal use by the Agent from information furnished to
it by or on behalf of the Borrowers, after the Agent has exercised its rights of
inspection pursuant to this Agreement; provided that, if any Lender requests
copies of any future similar Reports which the Agent has prepared, then the
Agent will provide such reports to such Lender provided that such Lender has
executed an indemnity agreement acceptable to the Agent.

             (b) The Borrowers hereby further agree to indemnify the Agent, the
LC Issuer, the Arranger and each Lender, and their respective directors,
officers, employees and advisors against all losses, claims, damages, penalties,
judgments, liabilities and expenses (including, without limitation, all expenses
of litigation or preparation therefor whether or not the Agent, the LC Issuer,
the Arranger or any Lender is a party thereto) which any of them may pay or
incur at any time arising out of or relating to this Agreement, the other Loan
Documents, the transactions contemplated hereby or the direct or indirect
application or proposed application of the proceeds of any Credit Extension
hereunder except to the extent that they are determined in a final
non-appealable judgment by a court of competent jurisdiction to have resulted
from the gross negligence or willful misconduct of the party seeking
indemnification. The obligations of the Borrowers under this Section 10.7 shall
survive the termination of this Agreement.

     10.8 Numbers of Documents. All statements, notices, closing documents, and
requests hereunder shall be furnished to the Agent with sufficient counterparts
so that the Agent may furnish one to each of the Lenders.

     10.9 Accounting. Except as provided to the contrary herein, all accounting
terms used herein shall be interpreted and all accounting determinations
hereunder shall be made in accordance with Agreement Accounting Principles. For
purposes of Article VI (including any baskets or limitations expressed in U.S.
Dollars therein) of this Agreement, any Indebtedness, Investment or other amount

                                       56



made or incurred in any currency other than U.S. Dollars shall be deemed to be
the U.S. Dollar Equivalent thereof.

     10.10 Severability of Provisions. Any provision in any Loan Document that
is held to be inoperative, unenforceable, or invalid in any jurisdiction shall,
as to that jurisdiction, be inoperative, unenforceable, or invalid without
affecting the remaining provisions in that jurisdiction or the operation,
enforceability, or validity of that provision in any other jurisdiction, and to
this end the provisions of all Loan Documents are declared to be severable.

     10.11 Nonliability of Lenders. The relationship between the Borrowers and
the Lenders and the Agent shall be solely that of borrower and lender. Neither
the Agent, the LC Issuer nor any Lender shall have any fiduciary
responsibilities to any Borrower. Neither the Agent, the LC Issuer nor any
Lender undertakes any responsibility to any Borrower to review or inform any
Borrower of any matter in connection with any phase of such Borrower's business
or operations. Each Borrower agrees that neither the Agent, the LC Issuer nor
any Lender shall have liability to any Borrower (whether sounding in tort,
contract or otherwise) for losses suffered by any Borrower in connection with,
arising out of, or in any way related to, the transactions contemplated and the
relationship established by the Loan Documents, or any act, omission or event
occurring in connection therewith, unless it is determined by a court of
competent jurisdiction in a final and non-appealable order that such losses
resulted from the gross negligence or willful misconduct of, or violation of
applicable laws or any of the Loan Documents by, the party from which recovery
is sought. Neither the Agent, the LC Issuer nor any Lender shall have any
liability with respect to, and each Borrower hereby waives, releases and agrees
not to sue for, any special, indirect or consequential damages suffered by the
Borrowers in connection with, arising out of, or in any way related to the Loan
Documents or the transactions contemplated thereby.

     10.12 Confidentiality. Each Lender agrees to hold any confidential
information which it may receive from any Borrower pursuant to this Agreement in
confidence, and will not disclose or use for any purpose other than its credit
evaluation under this Agreement such confidential information, except for
disclosure: (i) to any Transferee or prospective Transferee to the extent
provided in Section 13.4; (ii) to any affiliate of such Lender, or any officer,
director, employee or agent of such affiliate; provided, that such affiliate
agrees to hold any confidential information which it may receive in confidence
and not to disclose or use such confidential information for any purpose other
than to assist the lender in its credit evaluation under this Agreement; (iii)
to legal counsel, accountants and other professional advisors to that Lender (or
such affiliate thereof) to the extent necessary to advise that Lender (or such
affiliate thereof) concerning its rights or obligations in respect of this
Agreement; provided, that such professional advisor agrees to hold any
confidential information which it may receive in confidence and not to disclose
or use such confidential information for any purpose other than advising that
Lender with respect to its rights and obligations under this Agreement; (iv) to
regulatory officials to the extent required by applicable law, rule,
regulations, order, policy or directive (whether or not any such policy or
directive has the force of law); (v) pursuant to any order of any court,
arbitrator or Governmental Authority of competent jurisdiction (or as otherwise
required by law); provided, however, that the Lender (or other Person given
confidential information by such Lender) shall provide the Company with prompt
notice of any such required disclosure so that the Company may seek a protective
order or other appropriate remedy, unless such notice is prohibited under
applicable law, and in the event that such protective order or other remedy is
not obtained, such Lender (or such other Person) will furnish only that portion
of the confidential information which is legally required, and (vi) to the
extent reasonably necessary in connection with the exercise of any remedy under
this Agreement or any other Loan Document. Previously confidential information
that is or becomes available to the public or becomes available to such Lender
other than as a result of disclosure by (i) any Lender prohibited by this
Agreement or (ii) any person to whom a Lender is permitted to disclose such
information under

                                       57



obligation of confidentiality as provided in this Section 10.12, shall no longer
be subject to the confidentiality provisions of this Section 10.12.
Notwithstanding anything herein to the contrary, confidential information shall
not include, and the Agent and each Lender (and each employee, representative or
other agent of the Agent and any Lender for so long as they remain an employee,
representative or other agent) may disclose to any and all Persons, without
limitation of any kind, the "tax treatment" and "tax structure" (in each case,
within the meaning of Treasury Regulation Section 1.6011-4) of the transactions
contemplated hereby and all materials of any kind (including opinions or other
tax analyses) that are or have been provided to the Agent or any Lender relating
to such "tax treatment" or "tax structure"; provided that with respect to any
document or similar item that in either case contains information concerning the
"tax treatment" or "tax structure" of the transactions contemplated hereby as
well as other information, this sentence shall only apply to such portions of
the document or similar item that relate to the "tax treatment" or "tax
structure" of the transactions contemplated hereby.

     10.13 Nonreliance. Each Lender hereby represents that it is not relying on
or looking to any Margin Stock for the repayment of the Credit Extensions
provided for herein.

                                   ARTICLE XI

                                    THE AGENT

                                    ---------

     11.1 Appointment; Nature of Relationship. Bank One is hereby appointed by
the Lenders as the Agent hereunder and under each other Loan Document, and each
of the Lenders irrevocably authorizes the Agent to act as the contractual
representative of such Lender with the rights and duties expressly set forth
herein and in the other Loan Documents. The Agent agrees to act as such
contractual representative upon the express conditions contained in this Article
XI. Notwithstanding the use of the defined term "Agent," it is expressly
understood and agreed that the Agent shall not have any fiduciary
responsibilities to any Lender by reason of this Agreement or any other Loan
Document and that the Agent is merely acting as the contractual representative
of the Lenders with only those duties as are expressly set forth in this
Agreement and the other Loan Documents. In its capacity as the Lenders'
contractual representative, the Agent (i) does not hereby assume any fiduciary
duties to any of the Lenders, (ii) is a "representative" of the Lenders within
the meaning of Section 9-105 of the Uniform Commercial Code and (iii) is acting
as an independent contractor, the rights and duties of which are limited to
those expressly set forth in this Agreement and the other Loan Documents. Each
of the Lenders hereby agrees to assert no claim against the Agent on any agency
theory or any other theory of liability for breach of fiduciary duty, all of
which claims each Lender hereby waives.

     11.2 Powers. The Agent shall have and may exercise such powers under the
Loan Documents as are specifically delegated to the Agent by the terms of each
thereof, together with such powers as are reasonably incidental thereto. The
Agent shall not have any implied duties to the Lenders, or any obligation to the
Lenders to take any action thereunder except any action specifically provided by
the Loan Documents to be taken by the Agent.

     11.3 General Immunity. Neither Agent nor any of its directors, officers,
agents or employees shall be liable to the Borrowers, the Lenders or any Lender
for (a) any action taken or omitted to be taken by it or them hereunder or under
any other Loan Document or in connection herewith or therewith except to the
extent such action or inaction is determined in a final non-appealable judgment
by a court of competent jurisdiction to have arisen from the gross negligence or
willful misconduct of such Person; or (b) any determination by the Agent that
compliance with any law or any governmental or

                                       58



quasi-governmental rule, regulation, order, policy, guideline or directive
(whether or not having the force of law) requires the Advances and Commitments
hereunder to be classified as being part of a "highly leveraged transaction".

     11.4 No Responsibility for Loans, Recitals, etc. Neither the Agent nor any
of its directors, officers, agents or employees shall be responsible for or have
any duty to ascertain, inquire into, or verify (i) any statement, warranty or
representation made in connection with any Loan Document or any borrowing
hereunder; (ii) the performance or observance of any of the covenants or
agreements of any obligor under any Loan Document, including, without
limitation, any agreement by an obligor to furnish information directly to each
Lender; (iii) the satisfaction of any condition specified in Article IV; (iv)
the validity, enforceability, effectiveness, sufficiency or genuineness of any
Loan Document or any other instrument or writing furnished in connection
therewith; (v) the value, sufficiency, creation, perfection or priority of any
Lien in any collateral security; (vi) the existence or possible existence of any
Default or Unmatured Default; or (vii) the financial condition of any Borrower
or Guarantor or any of their respective Subsidiaries. The Agent shall not have
any duty to disclose to the Lenders information that is not required to be
furnished by the Borrowers to such Agent at the time, but is voluntarily
furnished by the Borrowers to the Agent (either in its capacity as the Agent or
in its individual capacity).

     11.5 Action on Instructions of Lenders. The Agent shall in all cases be
fully protected in acting, or in refraining from acting, hereunder and under any
other Loan Document in accordance with written instructions signed by the
Required Lenders (or all Lenders if required under Section 8.2.1), and such
instructions and any action taken or failure to act pursuant thereto shall be
binding on all of the Lenders and on all holders of the Obligations. The Lenders
hereby acknowledge that the Agent shall not be under any duty to take any
discretionary action permitted to be taken by it pursuant to the provisions of
this Agreement or any other Loan Document unless it shall be requested in
writing to do so by the Required Lenders. The Agent shall be fully justified in
failing or refusing to take any action hereunder and under any other Loan
Document unless it shall first be indemnified to its satisfaction by the Lenders
pro rata against any and all liability, cost and expense that it may incur by
reason of taking or continuing to take any such action.

     11.6 Employment of Agents and Counsel. The Agent may execute any of its
duties as Agent hereunder and under any other Loan Document by or through
employees, agents, and attorneys-in-fact and shall not be answerable to the
Lenders, except as to money or securities received by it or its authorized
agents, for the default or misconduct of any such agents or attorneys-in-fact
selected by it with reasonable care. The Agent shall be entitled to advice of
counsel concerning the contractual arrangement between the Agent and the Lenders
and all matters pertaining to the Agent's duties hereunder and under any other
Loan Document.

     11.7 Reliance on Documents; Counsel. The Agent shall be entitled to rely
upon any Note, notice, consent, certificate, affidavit, letter, telegram,
statement, paper or document believed by it to be genuine and correct and to
have been signed or sent by the proper person or persons, and, in respect to
legal matters, upon the opinion of counsel selected by the Agent, which counsel
may be employees of the Agent.

     11.8 Agent's Reimbursement and Indemnification. The Lenders agree to
reimburse and indemnify (to the extent not reimbursed by a Borrower and without
limiting the obligation of any Borrower to do so) the Agent ratably in
proportion to the U.S. Dollar Equivalent of their respective Commitments (or, if
the Commitments have been terminated, in proportion to the U.S. Dollar
Equivalent of their respective Commitments immediately prior to such
termination) (i) for any amounts not reimbursed by the Company for which the
Agent is entitled to reimbursement by the Company or the

                                       59



other Borrowers under the Loan Documents, (ii) for any other expenses incurred
by the Agent on behalf of the Lenders, in connection with the preparation,
execution, delivery, administration and enforcement of the Loan Documents, and
(iii) for any liabilities, obligations, losses, damages, penalties, actions,
judgments, suits, costs, expenses or disbursements of any kind and nature
whatsoever which may be imposed on, incurred by or asserted against the Agent in
any way relating to or arising out of the Loan Documents or any other document
delivered in connection therewith or the transactions contemplated thereby, or
the enforcement of any of the terms thereof or of any such other documents,
provided that no Lender shall be liable for any of the foregoing to the extent
any of the foregoing is found in a final non-appealable judgment by a court of
competent jurisdiction to have resulted from the gross negligence or willful
misconduct of the Agent. The obligations of the Lenders under this Section 11.8
shall survive payment of the Obligations and termination of this Agreement.

     11.9 Notice of Default. The Agent shall not be deemed to have knowledge or
notice of the occurrence of any Default or Unmatured Default hereunder unless
the Agent has received written notice from a Lender or a Borrower referring to
this Agreement describing such Default or Unmatured Default and stating that
such notice is a "notice of default". In the event that the Agent receives such
a notice, the Agent shall give prompt notice thereof to the Lenders.

     11.10 Rights as a Lender. In the event the Agent is a Lender, the Agent
shall have the same rights and powers hereunder and under any other Loan
Document as any Lender and may exercise the same as though it were not an Agent,
and the term "Lender" or "Lenders" shall, at any time when the Agent is a
Lender, unless the context otherwise indicates, include the Agent in its
individual capacity. The Agent and its Affiliates may accept deposits from, lend
money to, and generally engage in any kind of trust, debt, equity or other
transaction, in addition to those contemplated by this Agreement or any other
Loan Document, with the Company or any of its Subsidiaries in which the Company
or such Subsidiary is not restricted hereby from engaging with any other Person.

     11.11 Lender Credit Decision. Each Lender acknowledges that it has,
independently and without reliance upon the Agent, the Arranger or any other
Lender and based on the financial statements prepared by the Borrowers and such
other documents and information as it has deemed appropriate, made its own
credit analysis and decision to enter into this Agreement and the other Loan
Documents. Each Lender also acknowledges that it will, independently and without
reliance upon the Agent, the Arranger or any other Lender and based on such
documents and information as it shall deem appropriate at the time, continue to
make its own credit decisions in taking or not taking action under this
Agreement and the other Loan Documents.

     11.12 Successor Agent. The Agent may resign at any time by giving written
notice thereof to the Lenders and the Company, such resignation to be effective
upon the appointment of a successor Agent or, if no such successor Agent has
been appointed, forty-five days after the retiring Agent gives notice of its
intention to resign. The Agent may be removed at any time with or without cause
by written notice received by the Agent from the Required Lenders, such removal
to be effective on the date specified by the Required Lenders. Upon any such
resignation or removal, the Required Lenders shall have the right to appoint, on
behalf of the Borrowers and the Lenders, a successor Agent to such Agent. If no
such successor Agent shall have been so appointed by the Required Lenders within
thirty days after such resigning Agent's giving notice of its intention to
resign, then such resigning Agent may appoint, on behalf of the Company and the
Lenders, a successor Agent for itself. If the Agent has resigned or been removed
and no successor Agent has been appointed, the Lenders may perform all the
duties of the Agent hereunder and the Company shall make all payments in respect
of the Obligations to the applicable Lender and for all other purposes shall
deal directly with the Lenders. No successor Agent shall be deemed to be
appointed hereunder until such successor Agent has accepted the appointment. Any
such

                                       60



successor Agent shall be a commercial bank having capital and retained earnings
of at least $500,000,000. Upon the acceptance of any appointment as an Agent
hereunder by a successor Agent, such successor Agent shall thereupon succeed to
and become vested with all the rights, powers, privileges and duties of the
resigning or removed Agent. Upon the effectiveness of the resignation or removal
of the Agent, the resigning or removed Agent shall be discharged from its duties
and obligations hereunder and under the Loan Documents. After the effectiveness
of the resignation or removal of an Agent, the provisions of this Article XI
shall continue in effect for the benefit of the Agent in respect of any actions
taken or omitted to be taken by it while it was acting as an Agent hereunder and
under the other Loan Documents.

     11.13 Delegation to Affiliates. The Borrowers and the Lenders agree that
the Agent may delegate any of its duties under this Agreement to any of its
Affiliates. Any such Affiliate (and such Affiliate's directors, officers, agents
and employees) which performs duties in connection with this Agreement shall be
entitled to the same benefits of the indemnification, waiver, and other
protective provisions to which the Agent is entitled under Articles X and XI.

     11.14 Arranger. Each Lender and Borrower acknowledges and agrees that the
Arranger, in such capacity, shall not have any duties or responsibilities, nor
incur any liabilities, under this Agreement or the other Loan Documents in its
capacity as such.

                                   ARTICLE XII

                        SETOFF; ADJUSTMENTS AMONG LENDERS

                        ---------------------------------

     12.1 Setoff. In addition to, and without limitation of, any rights of the
Lenders under applicable law, if any Default occurs, any and all deposits
(including all account balances, whether provisional or final and whether or not
collected or available) and any other Indebtedness at any time held or owing by
any Lender or any Affiliate thereof to or for the credit or account of any
Borrower may be offset and applied toward the payment of the Obligations owing
to such Lender by such Borrower pursuant to this Agreement.

     12.2 Ratable Payments. If any Lender, whether by setoff or otherwise, has
payment made to it upon its Outstanding Credit Exposure to a Borrower (other
than payments received pursuant to Section 3.1, 3.2, 3.4, 3.6 or 10.7) in a
greater proportion than that received by any other Lender, such Lender agrees,
promptly upon demand, to purchase a portion of the Aggregate Outstanding Credit
Exposure to such Borrower held by the other Lenders so that after such purchase
each Lender will hold its Pro Rata Share of Aggregate Outstanding Credit
Exposure to such Borrower. If any Lender, whether in connection with setoff or
amounts which might be subject to setoff or otherwise, receives collateral or
other protection or such amounts which may be subject to setoff, such Lender
agrees, promptly upon demand, to take such action necessary such that all
Lenders share in the benefits of such collateral ratably in proportion to their
respective Pro Rata Share of the Aggregate Outstanding Credit Exposure. In case
any such payment is disturbed by legal process, or otherwise, appropriate
further adjustments shall be made.

                                  ARTICLE XIII

                                       61



                BENEFIT OF AGREEMENT; ASSIGNMENTS; PARTICIPATIONS
                -------------------------------------------------

     13.1 Successors and Assigns. The terms and provisions of the Loan Documents
shall be binding upon and inure to the benefit of the Borrowers and the Lenders
and their respective successors and assigns, except that (i) the Borrowers shall
not have the right to assign their rights or obligations under the Loan
Documents and (ii) any assignment by any Lender must be made in compliance with
Section 13.3. Notwithstanding clause (ii) of this Section, any Lender may at any
time, without the consent of the Borrowers or the Agent, assign all or any
portion of its rights under this Agreement, and the Loan Documents to a Federal
Reserve Bank; provided, however, that no such assignment to a Federal Reserve
Bank shall release the transferor Lender from its obligations hereunder. The
Agent may treat the payee of any Loan Document as the owner thereof for all
purposes hereof unless and until such payee complies with Section 13.3 in the
case of an assignment thereof or, in the case of any other transfer, a written
notice of the transfer is filed with the Agent. Any assignee or transferee of
any of the Advances or a Note agrees by acceptance thereof to be bound by all
the terms and provisions of the Loan Documents. Any request, authority or
consent of any Person, who at the time of making such request or giving such
authority or consent is the owner of any of the Advances or a holder of any
Note, shall be conclusive and binding on any subsequent holder, transferee or
assignee of such Note or of any Note or Notes issued in exchange therefor.

     13.2    Participations.

     13.2.1 Permitted Participants; Effect. Subject to Section 13.4, any Lender
may, in the ordinary course of its business and in accordance with applicable
law, at any time sell to one or more banks or other entities ("Participants")
participating interests in any Outstanding Credit Exposure of such Lender, any
Note held by such Lender, any Commitment of such Lender or any other interest of
such Lender under the Loan Documents. In the event of any such sale by a Lender
of participating interests to a Participant, such Lender's obligations under the
Loan Documents shall remain unchanged, such Lender shall remain solely
responsible to the other parties hereto for the performance of such obligations,
such Lender shall remain the holder of its Outstanding Credit Exposure or Note
for all purposes under the Loan Documents, all amounts payable by the Borrowers
under this Agreement shall be determined as if such Lender had not sold such
participating interests (including without limitation payments with respect to
Non-Excluded Taxes), and the Borrowers and the Agent shall continue to deal
solely and directly with such Lender in connection with such Lender's rights and
obligations under the Loan Documents.

     13.2.2 Voting Rights. Each Lender shall retain the sole right to approve,
without the consent of any Participant, any amendment, modification or waiver of
any provision of the Loan Documents other than any amendment, modification or
waiver with respect to any Credit Extension or Commitment in which such
Participant has an interest which would require the consent of all Lenders under
Section 8.2.1.

     13.2.3 Benefit of Setoff. The Borrowers agree that each Participant shall
be deemed to have the right of setoff provided in Section 12.1 in respect of its
participating interest in amounts owing under the Loan Documents to the same
extent as if the amount of its participating interest were owing directly to it
as a Lender under the Loan Documents and any such setoff shall be applied to the
Obligations, provided that each Lender shall retain the right of setoff provided
in Section 12.1 with respect to the amount of participating interests sold to
each Participant. The Lenders agree to share with each Participant, and each
Participant, by exercising the right of setoff provided in Section 12.1, agrees
to share with each Lender, any amount received pursuant to the exercise of its
right of setoff, such amounts to be shared in accordance with Section 12.2 as if
each Participant were a Lender.

                                       62



     13.3    Assignments.

     13.3.1 Permitted Assignments. Subject to Section 13.4 and the further
provisions of this Section 13.3, any Lender may, in the ordinary course of its
business and in accordance with applicable law, at any time assign to one or
more banks, finance companies, insurance companies or other financial
institutions or funds that are engaged in making, purchasing or otherwise
investing in commercial loans in the ordinary course of its business or, any
other entity ("Purchasers") all or any part of its rights and obligations under
the Loan Documents. Such assignment shall be substantially in the form of
Exhibit G hereto (an "Assignment") or in such other form as may be agreed to by
the parties thereto. The consent of the Agent, the LC Issuer and the Company
shall be required prior to an assignment becoming effective, which consent shall
not be unreasonably withheld or delayed; provided, that, the consent of the
Company shall not be required during the continuance of any Default. Each such
assignment shall be in an amount not less than the lesser of (i) $5,000,000 (or
its U.S. Dollar Equivalent), or (ii) the remaining amount of the assigning
Lender's Commitment (calculated as at the date of such assignment). No
Assignment shall be permitted by a Lender that has any Alternate Currency
Commitment unless (i) the assignee agrees to assume the entire obligation of the
assignor to make Alternate Currency Loans and agrees to assume all outstanding
Alternate Currency Loans and (ii) such assumptions by the assignee do not result
in any Borrower being required to make additional payments to any Lender under
this Agreement.

     13.3.2 Effect; Effective Date. Upon (i) delivery to the Agent of a notice
of assignment, substantially in the form attached as Exhibit I to Exhibit G
hereto (a "Notice of Assignment"), together with any consents required by
Section 13.3.1, and (ii) payment of a $3,500 fee to the Agent for processing
such assignment (provided that such fee shall not be required if such assignment
is to an existing Lender or an Affiliate thereof), such assignment shall become
effective on the effective date specified in such Notice of Assignment. The
Notice of Assignment shall contain a representation by the Purchaser to the
effect that none of the consideration used to make the purchase of the
Commitment and Outstanding Credit Exposure under the applicable assignment
agreement are "plan assets" as defined under ERISA and that the rights and
interests of the Purchaser in and under the Loan Documents will not be "plan
assets" under ERISA. On and after the effective date of such assignment, such
Purchaser shall for all purposes be a Lender party to this Agreement and any
other Loan Document executed by the Lenders and shall have all the rights and
obligations of a Lender under the Loan Documents, to the same extent as if it
were an original party hereto, and no further consent or action by the Company,
the Lenders or the Agent shall be required to release the transferor Lender with
respect to the percentage of the Aggregate Commitments and Outstanding Credit
Exposure assigned to such Purchaser. Upon the consummation of any assignment to
a Purchaser pursuant to this Section 13.3.2, the transferor Lender, the Agent
and the Company shall make appropriate arrangements so that replacement Notes,
if applicable, are issued to such transferor Lender and new Notes or, as
appropriate, replacement Notes, are issued to such Purchaser, in each case in
principal amounts reflecting their respective Commitments, as adjusted pursuant
to such assignment.

     13.4 Dissemination of Information. Each Borrower authorizes each Lender to
disclose to any Participant or Purchaser or any other Person acquiring an
interest in the Loan Documents by operation of law (each a "Transferee") and any
prospective Transferee any and all information in such Lender's possession
concerning the creditworthiness of the Company and its Subsidiaries, provided
that each Transferee and prospective Transferee agrees to be bound by Section
10.12.

     13.5 Tax Treatment. If any interest in any Loan Document is transferred to
any Transferee which is organized under the laws of any jurisdiction other than
the United States or any State thereof (in the case of a Transferee which is a
Lender to the Company), or of the jurisdiction in which a Foreign

                                       63



Subsidiary Borrower is located (in the case of a Trustee which is a Lender to
such Foreign Subsidiary Borrower), the transferor Lender shall cause such
Transferee, concurrently with the effectiveness of such transfer, to comply with
the provisions of Section 3.6. No interest in a Loan may be transferred to any
Person if as a consequence of such transfer any Borrower shall be required to
make additional payments to any Lender under this Agreement.

                                   ARTICLE XIV

                                     NOTICES

                                     -------

     14.1 Notices. Except as otherwise permitted by Article II with respect to
borrowing notices, all notices, requests and other communications to any party
hereunder shall be in writing (including bank wire, facsimile transmission or
similar writing) and shall be given to such party: (x) in the case of a Borrower
or the Agent, at its address or facsimile number set forth on the signature
pages hereof, (y) in the case of any Lender, at its address or facsimile number
on the signature pages hereto or otherwise established pursuant to an Assignment
or (z) in the case of any party, such other address or facsimile number as such
party may hereafter specify for the purpose by notice to the Agent and the
Borrowers. Each such notice, request or other communication shall be effective
(i) if given by facsimile transmission, when transmitted to the facsimile number
specified in this Section and confirmation of receipt is received, (ii) if given
by mail, 72 hours after such communication is deposited in the mails with first
class postage prepaid, addressed as aforesaid or (iii) if given by any other
means, when delivered at the address specified in this Section; provided that
notices to the Agent under Article II shall not be effective until received.

     14.2 Change of Address. Any Borrower, the Agent and any Lender may each
change the address for service of notice upon it by a notice in writing to the
other parties hereto, which change shall be effective seven (7) days after
receipt.

                                   ARTICLE XV

                                  COUNTERPARTS

                                  ------------

     This Agreement may be executed in any number of counterparts, all of which
taken together shall constitute one agreement, and any of the parties hereto may
execute this Agreement by signing any such counterpart. This Agreement shall be
effective when it has been executed by the Borrowers, the Agent, the LC Issuer
and the Lenders and each party has notified the Agent by facsimile or telephone,
that it has taken such action.

                                       64



                                   ARTICLE XVI

                     CHOICE OF LAW, CONSENT TO JURISDICTION,

                     WAIVER OF JURY TRIAL, JUDGMENT CURRENCY

                     ---------------------------------------

     16.1 CHOICE OF LAW. THE LOAN DOCUMENTS (OTHER THAN THOSE CONTAINING A
CONTRARY EXPRESS CHOICE OF LAW PROVISION) SHALL BE CONSTRUED IN ACCORDANCE WITH
THE INTERNAL LAWS (AND NOT THE LAW OF CONFLICTS) OF THE STATE OF MICHIGAN, BUT
GIVING EFFECT TO FEDERAL LAWS APPLICABLE TO NATIONAL BANKS.

     16.2 WAIVER OF JURY TRIAL. EACH BORROWER, THE AGENT, THE LC ISSUER AND EACH
LENDER HEREBY WAIVES TRIAL BY JURY IN ANY JUDICIAL PROCEEDING INVOLVING,
DIRECTLY OR INDIRECTLY, ANY MATTER (WHETHER SOUNDING IN TORT, CONTRACT OR
OTHERWISE) IN ANY WAY ARISING OUT OF, RELATED TO, OR CONNECTED WITH ANY LOAN
DOCUMENT OR THE RELATIONSHIP ESTABLISHED THEREUNDER.

     16.3    Submission To Jurisdiction; Waivers.

             (a) Each Borrower hereby irrevocably and unconditionally:

                  (i) submits for itself and its property in any legal action or
     proceeding relating to this Agreement and the other Loan Documents to which
     it is a party, or for recognition and enforcement of any judgment in
     respect thereof, to the non-exclusive general jurisdiction of any United
     States federal or Michigan state court sitting in Detroit, Michigan and
     appellate courts from any thereof;

                  (ii) consents that any such action or proceeding may be
     brought in such courts and waives any objection that it may now or
     hereafter have to the venue of any such action or proceeding in any such
     court or that such action or proceeding was brought in an inconvenient
     court and agrees not to plead or claim the same;

                  (iii) agrees that service of process in any such action or
     proceeding may be effected by mailing a copy thereof by registered or
     certified mail (or any substantially similar form of mail), postage
     prepaid, to the Company or such Foreign Subsidiary Borrower, as the case
     may be, at the address specified in Section 14.1, or at such other address
     of which the Agent shall have been notified pursuant thereto;

                  (iv) agrees that nothing herein shall affect the right to
     effect service of process in any other manner permitted by law or shall
     limit the right to sue in any other jurisdiction; and

                  (v) waives, to the maximum extent not prohibited by law, any
     right it may have to claim or recover in any legal action or proceeding
     referred to in this subsection any special, exemplary, punitive or
     consequential damages.

             (b) Each Foreign Subsidiary Borrower hereby irrevocably appoints
the Company as its agent for service of process in any proceeding referred to in
Section 16.3(a) and agrees that service of process in any such proceeding may be
made by mailing or delivering a copy thereof to it care of

                                       65



Company at its address for notices set forth in Section 14.1.

     16.4 Acknowledgments. Each Borrower hereby acknowledges that:

             (a) it has been advised by counsel in the negotiation, execution
     and delivery of this Agreement and the other Loan Documents;

             (b) none of the Agent or any Lender has any fiduciary relationship
     with or duty to such Borrower arising out of or in connection with this
     Agreement or any of the other Loan Documents, and the relationship between
     the Agent and the Lenders, on the one hand, and the Borrowers, on the other
     hand, in connection herewith or therewith is solely that of debtor and
     creditor; and

             (c) no joint venture is created hereby or by the other Loan
     Documents or otherwise exists by virtue of the transactions contemplated
     hereby among the Lenders or among the Borrowers and the Lenders.

     16.5 Power of Attorney. Each Foreign Subsidiary Borrower hereby grants to
the Company an irrevocable power of attorney to act as its attorney-in-fact with
regard to matters relating to this Agreement and each other Loan Document,
including, without limitation, execution and delivery of any amendments,
supplements, waivers or other modifications hereto or thereto, receipt of any
notices hereunder or thereunder and receipt of service of process in connection
herewith or therewith. Each Foreign Subsidiary Borrower hereby explicitly
acknowledges that the Agent and each Lender have executed and delivered this
Agreement and each other Loan Document to which it is a party, and has performed
its obligations under this Agreement and each other Loan Document to which it is
a party, in reliance upon the irrevocable grant of such power of attorney
pursuant to this subsection. The power of attorney granted by each Foreign
Subsidiary Borrower hereunder is coupled with an interest.

     16.6    Judgment.

             (a) If for the purpose of obtaining judgment in any court it is
necessary to convert a sum due hereunder in one currency into another currency,
the parties hereto agree, to the fullest extent that they may effectively do so
under applicable law, that the rate of exchange used shall be that at which in
accordance with normal banking procedures the Agent could purchase the first
currency with such other currency in the city in which it normally conducts its
foreign exchange operation for the first currency on the Business Day preceding
the day on which final judgment is given.

             (b) The obligation of each Borrower in respect of any sum due from
it to any Lender hereunder shall, notwithstanding any judgment in a currency
(the "Judgment Currency") other than that in which such sum is denominated in
accordance with the applicable provisions of this Agreement (the "Agreement
Currency"), be discharged only to the extent that on the Business Day following
receipt by such Lender of any sum adjudged to be so due in the Judgment Currency
such Lender may in accordance with normal banking procedures purchase the
Agreement Currency with the Judgment Currency; if the amount of Agreement
Currency so purchased is less than the sum originally due to such Lender in the
Agreement Currency, such Borrower agrees notwithstanding any such judgment to
indemnify such Lender against such loss, and if the amount of the Agreement
Currency so purchased exceeds the sum originally due to any Lender, such Lender
agrees to remit to such Borrower such excess.

                                       66



     IN WITNESS WHEREOF, the Borrowers, the Lenders and the Agent have executed
this Agreement as of the date first above written.

                                          KELLY SERVICES, INC.


                                          By:      /s/  William K. Gerber
                                             -----------------------------------
                                          Print Name: William K. Gerber
                                          Title: Executive Vice President and
                                                 Chief Financial Officer

                                          999 West Big Beaver Road
                                          Troy, Michigan  48084

                                          Attention:  Chief Financial Officer

                                          BUSINESS TREND (SINGAPORE) PTE LTD.


                                          By:       /s/  William K. Gerber
                                             -----------------------------------
                                          Print Name: William K. Gerber
                                          Title: Director

                                          999 West Big Beaver Road
                                          Troy, Michigan  48084

                                          Attention:  Director

                                          BANK ONE, NA, as Agent and as a Lender


                                          By:        /s/  Mike Kelly

                                             -----------------------------------
                                          Print Name: Mike Kelly
                                          Title: Associate Director

                                          1 Bank One Plaza
                                          Chicago, Illinois  60670

                                          Attention:  Suzanne Ergastolo
                                                      Mail Code IL1 0364

                                       67



                                          KEYBANK, NATIONAL ASSOCIATION


                                          By:      /s/  W. Robert Perkins
                                             -----------------------------------
                                          Print Name: W. Robert Perkins
                                          Title: Vice President

                                          127 Public Square
                                          Cleveland, OH 44114

                                          Attention: W. Robert Perkins


                                          PNC BANK, NATIONAL ASSOCIATION


                                          By:       /s/  Luke McElhinny

                                             -----------------------------------
                                          Print Name: Luke McElhinny
                                          Title: Assistant Vice President

                                          One PNC Plaza
                                          249 Fifth Avenue
                                          Pittsburgh, PA 15222

                                          Attention:  Philip Liebscher

                                          COMERICA BANK


                                          By:      /s/  James B. Haeffner
                                             -----------------------------------
                                          Print Name: James B. Haeffner
                                          Title: First Vice President

                                          500 Woodward Ave. - M.C. 3269
                                          Detroit, MI 48226

                                          Attention:  Kathleen M. Kasperek


                                       68



                                          JPMORGAN CHASE BANK


                                          By:       /s/  Beth Grossman

                                             -----------------------------------
                                          Print Name: Beth Grossman
                                          Title: Vice President

                                          227 West Monroe
                                          28/th/ Floor
                                          Chicago, Illinois 60606

                                          Attention:  Michael Geroux

                                          THE BANK OF TOKYO - MITSUBISHI,
                                          LTD., CHICAGO BRANCH


                                          By:     /s/  Shinichiro Munechika

                                             -----------------------------------
                                          Print Name: Shinichiro Munechika
                                          Title: Deputy General Manager

                                          227 W. Monroe Street, Suite 2300
                                          Chicago, IL 60606

                                          Attention: Thomas Denio

                                          THE NORTHERN TRUST COMPANY


                                          By:      /s/  Gregg M. Lunceford
                                             -----------------------------------
                                          Print Name: Gregg M. Lunceford
                                          Title: Vice President

                                          50 South LaSalle
                                          Chicago, Illinois  60675

                                          Attention: Gregg M. Lunceford


                                       69



                                          ROYAL BANK OF CANADA


                                          By:         /s/  Chris Abe

                                             -----------------------------------
                                          Print Name: Chris Abe
                                          Title: Manager

                                          245 Ouellette
                                          2/nd/ Floor
                                          Windsor, Ontario, Canada

                                          Attention:
                                                    ----------------------------


                                          THE ROYAL BANK OF SCOTLAND PLC


                                          By:        /s/  Alan R. Peploe
                                             -----------------------------------
                                          Print Name: Alan R. Peploe
                                          Title: Vice President

                                          101 Park Avenue
                                          New York, New York  10178

                                          Attention:  Julian Dakin

                                          U.S. BANK NATIONAL ASSOCIATION

                                          By:       /s/  Joseph P. Howard
                                             -----------------------------------
                                          Print Name: Joseph P. Howard
                                          Title: Vice President

                                          One U.S. Bank Plaza
                                          SL-MO-T12M
                                          Saint Louis, MO 63101

                                          Attention: Joseph P. Howard

                                       70



                                          UNICREDITO ITALIANO


                                          By:     /s/  Gianni Franco Papa
                                                    /s/  Charles Michael

                                             -----------------------------------

                                          Print Name: Gianni Franco Papa
                                          Title: SVP & General Manager

                                          Print Name: Charles Michael
                                          Title: Vice President

                                          430 Park Avenue
                                          New York, N.Y.  10022

                                          Attention:  Charles Michael

                                          WELLS FARGO BANK, N.A.


                                          By:      /s/  Melissa F. Nachman
                                             -----------------------------------
                                          Print Name: Melissa F. Nachman
                                          Title: Vice President

                                          230 West Monroe, Suite 2900
                                          Chicago, IL 60606


                                          By:        /s/  Mary D. Falck
                                             -----------------------------------
                                          Print Name: Mary D. Falck
                                          Title: Senior Vice President

                                          230 West Monroe, Suite 2900
                                          Chicago, IL 60606

                                          Attention: Mary D. Falck


                                       71





                                                                    Exhibit 31.1

                                 CERTIFICATIONS

I, Terence E. Adderley, certify that:

1.   I have reviewed this quarterly report on Form 10-Q of Kelly Services, Inc.;

2.   Based on my knowledge, this report does not contain any untrue statement of
     a material fact or omit to state a material fact necessary to make the
     statements made, in light of the circumstances under which such statements
     were made, not misleading with respect to the period covered by this
     report;

3.   Based on my knowledge, the financial statements, and other financial
     information included in this report, fairly present in all material
     respects the financial condition, results of operations and cash flows of
     the registrant, as of, and for, the periods presented in this report;

4.   The registrant's other certifying officer(s) and I are responsible for
     establishing and maintaining disclosure controls and procedures (as defined
     in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

     a) Designed such disclosure controls and procedures, or caused such
     disclosure controls and procedures to be designed under our supervision, to
     ensure that material information relating to the registrant, including its
     consolidated subsidiaries, is made known to us by others within those
     entities, particularly during the period in which this report is being
     prepared;

     b) Evaluated the effectiveness of the registrant's disclosure controls and
     procedures and presented in this report our conclusions about the
     effectiveness of the disclosure controls and procedures, as of the end of
     the period covered by this report based on such evaluation; and

     c) Disclosed in this report any change in the registrant's internal control
     over financial reporting that occurred during the registrant's most recent
     fiscal quarter (the registrant's fourth fiscal quarter in the case of an
     annual report) that has materially affected, or is reasonably likely to
     materially affect, the registrant's internal control over financial
     reporting; and

5.   The registrant's other certifying officer(s) and I have disclosed, based on
     our most recent evaluation of internal control over financial reporting, to
     the registrant's auditors and the audit committee of registrant's board of
     directors (or persons performing the equivalent functions):

     a)   All significant deficiencies and material weaknesses in the design or
          operation of internal control over financial reporting which are
          reasonably likely to adversely affect the registrant's ability to
          record, process, summarize and report financial information; and

     b)   Any fraud, whether or not material, that involves management or other
          employees who have a significant role in the registrant's internal
          control over financial reporting.

Date:  August 6, 2003


                                          /s/  Terence E. Adderley
                                          Terence E. Adderley

                                          Chairman and
                                          Chief Executive Officer





                                                                    Exhibit 31.2

                                 CERTIFICATIONS

I, William K. Gerber, certify that:

1.   I have reviewed this quarterly report on Form 10-Q of Kelly Services, Inc.;

2.   Based on my knowledge, this report does not contain any untrue statement of
     a material fact or omit to state a material fact necessary to make the
     statements made, in light of the circumstances under which such statements
     were made, not misleading with respect to the period covered by this
     report;

3.   Based on my knowledge, the financial statements, and other financial
     information included in this report, fairly present in all material
     respects the financial condition, results of operations and cash flows of
     the registrant as of, and for, the periods presented in this report;

4.   The registrant's other certifying officer(s) and I are responsible for
     establishing and maintaining disclosure controls and procedures (as defined
     in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

     a) Designed such disclosure controls and procedures, or caused such
     disclosure controls and procedures to be designed under our supervision, to
     ensure that material information relating to the registrant, including its
     consolidated subsidiaries, is made known to us by others within those
     entities, particularly during the period in which this report is being
     prepared;

     b) Evaluated the effectiveness of the registrant's disclosure controls and
     procedures and presented in this report our conclusions about the
     effectiveness of the disclosure controls and procedures, as of the end of
     the period covered by this report based on such evaluation; and

     c) Disclosed in this report any change in the registrant's internal control
     over financial reporting that occurred during the registrant's most recent
     fiscal quarter (the registrant's fourth fiscal quarter in the case of an
     annual report) that has materially affected, or is reasonably likely to
     materially affect, the registrant's internal control over financial
     reporting; and

5.   The registrant's other certifying officer(s) and I have disclosed, based on
     our most recent evaluation of internal control over financial reporting, to
     the registrant's auditors and the audit committee of registrant's board of
     directors (or persons performing the equivalent functions):

     a)   All significant deficiencies and material weaknesses in the design or
          operation of internal control over financial reporting which are
          reasonably likely to adversely affect the registrant's ability to
          record, process, summarize and report financial information; and

     b)   Any fraud, whether or not material, that involves management or other
          employees who have a significant role in the registrant's internal
          control over financial reporting.

Date:  August 6, 2003


                                          /s/  William K. Gerber
                                          William K. Gerber

                                          Executive Vice President and
                                          Chief Financial Officer





                                                                    Exhibit 32.1

    CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO
                 SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Kelly Services, Inc. (the "Company")
on Form 10-Q for the period ended June 29, 2003 as filed with the Securities and
Exchange Commission on the date hereof (the "Report"), I, Terence E. Adderley,
Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. Section
1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002,
that:

(1)  The Report fully complies with the requirements of Section 13(a) or 15(d)
     of the Securities Exchange Act of 1934; and

(2)  The information contained in the Report fairly presents, in all material
     respects, the financial condition and results of operations of the Company.

Date: August 6, 2003


                                          /s/  Terence E. Adderley
                                          Terence E. Adderley

                                          Chairman and
                                          Chief Executive Officer

A signed original of this written statement required by Section 906 has been
provided to Kelly Services, Inc. and will be retained by Kelly Services, Inc.
and furnished to the Securities and Exchange Commission or its staff upon
request.





                                                                    Exhibit 32.2

    CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO
                 SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Kelly Services, Inc. (the "Company")
on Form 10-Q for the period ended June 29, 2003 as filed with the Securities and
Exchange Commission on the date hereof (the "Report"), I, William K. Gerber,
Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. Section
1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002,
that:

(1)  The Report fully complies with the requirements of Section 13(a) or 15(d)
     of the Securities Exchange Act of 1934; and

(2)  The information contained in the Report fairly presents, in all material
     respects, the financial condition and results of operations of the Company.

Date: August 6, 2003


                                          /s/  William K. Gerber
                                          William K. Gerber

                                          Executive Vice President and
                                          Chief Financial Officer

A signed original of this written statement required by Section 906 has been
provided to Kelly Services, Inc. and will be retained by Kelly Services, Inc.
and furnished to the Securities and Exchange Commission or its staff upon
request.