kelya-20230810
0000055135false00000551352023-08-102023-08-100000055135exch:XNMSus-gaap:CommonClassAMember2023-08-102023-08-100000055135exch:XNMSus-gaap:CommonClassBMember2023-08-102023-08-10

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934
 
 
Date of Report (Date of earliest event reported): August 10, 2023
 
 
KELLY SERVICES, INC.
---------------------------------------------------------------------
(Exact name of Registrant as specified in its charter)
Delaware0-108838-1510762
(State or other jurisdiction(Commission(IRS Employer
of incorporation)File Number)Identification No.)

999 West Big Beaver Road, Troy, Michigan 48084
-------------------------------------------------------------------------------
(Address of principal executive offices) (Zip Code)
 
(248) 362-4444
----------------------------------------------------------------------
(Registrant's telephone number, including area code)
  
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each
class
Trading
Symbols
Name of each exchange
on which registered
Class A CommonKELYANASDAQ Global Market
Class B CommonKELYBNASDAQ Global Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
1



Item 2.02. Results of Operations and Financial Condition
 
Kelly Services, Inc. (the “Company”) today released financial information containing highlighted financial data for the three and six months ended July 2, 2023. A copy of the press release is attached as Exhibit 99.1 to this Current Report on Form 8-K and incorporated herein by reference.
 
Item 9.01. Financial Statements and Exhibits
 
(d) Exhibits
Exhibit No.Description
Press Release dated August 10, 2023.
Presentation materials for August 10, 2023 conference call.
104Cover Page Interactive Data File (embedded within the Inline XBRL document)

2




SIGNATURES
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.
 
 
 KELLY SERVICES, INC.
August 10, 2023  
   
   
 
/s/ Olivier G. Thirot
Olivier G. Thirot
 
Executive Vice President and Chief Financial Officer
(Principal Financial Officer) 

 
 
 
 
  
August 10, 2023 
   
 
/s/ Laura S. Lockhart
Laura S. Lockhart 

Vice President, Corporate Controller and
Chief Accounting Officer
(Principal Accounting Officer)

3





EXHIBIT INDEX
  
Exhibit No.Description
  
99.1Press Release dated August 10, 2023.
99.2Presentation materials for August 10, 2023 conference call.
104Cover Page Interactive Data File (embedded within the Inline XBRL document)

4

Document

Exhibit 99.1
https://cdn.kscope.io/66ae9550bd30f1b0bbf0ef77674f5265-logo.jpg

Kelly Reports Second-Quarter 2023 Earnings,
Substantial Progress on Business Transformation

Q2 revenue down 3.9%; down 4.5% in constant currency; organic revenue down 2.2% in constant currency
Q2 gross profit down 8.3%; GP rate, 19.8%, down 90 bps year-over-year due primarily to lower permanent placement fees as customer full-time hiring decelerates
Q2 operating earnings of $6.2 million, including $8.0 million of transformation-related restructuring and impairment charges, or $14.2 million on an adjusted basis
Comprehensive business transformation program expected to drive meaningful improvement in EBITDA margin beginning in the second half of 2023

TROY, Mich., (August 10, 2023) – Kelly (Nasdaq: KELYA, KELYB), a leading global specialty talent solutions provider, today announced results for the second quarter of 2023.

Peter Quigley, president and chief executive officer, announced revenue for the second quarter of 2023 totaled $1.2 billion, a 3.9% decrease, or 4.5% decrease in constant currency, compared to the corresponding quarter of 2022, with organic, constant currency revenue down 2.2%. Year-over-year revenue trends were impacted by the sale of Russian operations in July 2022 and customers’ more guarded approach to hiring, partially offset by favorable currency impacts.

“In the second quarter, we remained focused on seeking out pockets of demand in more resilient markets, while the effects of ongoing macroeconomic uncertainty became more noticeable in certain parts of our portfolio,” said Quigley. “Our Education segment and higher-margin outcome-based solutions in P&I continued to deliver year-over-year growth, while lower demand for temporary and permanent placement services impacted results in our P&I and SET segments.”

Kelly reported operating earnings in the second quarter of 2023 of $6.2 million, compared to earnings of $8.2 million reported in the second quarter of 2022. Earnings in the second quarter of 2023 include $8.0 million of transformation-related restructuring and impairment charges. Excluding the transformation-related charges, adjusted earnings from operations were $14.2 million. Earnings in the second quarter of 2022 included an $18.5 million asset impairment charge related to our Russian operations and a $4.4 million gain on sale of assets related to underutilized real property and adjusted earnings were $22.3 million. Adjusted earnings declined year-over-year primarily as a result of lower revenues.

Earnings per share in the second quarter of 2023 were $0.20 compared to earnings per share of $0.06 in the second quarter of 2022. Included in the earnings per share in the second quarter of 2023 is an $0.11 loss per share related to transformation-related restructuring charges, net of tax, and a $0.05 loss per share, net of tax, related to an asset impairment charge. Included in the second quarter of 2022 is a $0.48 loss per share, net of tax, asset impairment charge, partially offset by a $0.08 per share gain on sale of real property, net of tax. On an adjusted basis, earnings per share were $0.36 in the second quarter of 2023, a decline of 20% from $0.45 per share in the corresponding quarter of 2022.

Quigley went on to provide an update on the company's business transformation following the strategic restructuring actions it announced in July. “The change we set out to create through this transformation is no longer hypothetical. The efficiency actions we have implemented to date will deliver an immediate, meaningful improvement to the company's EBITDA margin, creating a strong foundation for further EBITDA margin expansion going forward. With these actions unlocking additional resources to invest in our future, we are quickly shifting our focus to the growth phase of our transformation to realize the full potential of our specialty strategy.”

As a result of the strategic restructuring and additional cost optimization actions that Kelly will complete in 2023, the Company expects an adjusted EBITDA margin of approximately 3% exiting 2023. Assuming the benefit of a full year of its transformation-related savings and no change in current top-line expectations, the Company would expect to achieve a normalized, adjusted EBITDA margin in the range of 3.3% to 3.5%.
1


Kelly also reported that on August 9, its board of directors declared a dividend of $0.075 per share. The dividend is payable on September 6, 2023, to shareholders of record as of the close of business on August 23, 2023.

In conjunction with its second-quarter earnings release, Kelly has published a financial presentation on the Investor Relations page of its public website and will host a conference call at 9 a.m. ET on August 10 to review the results and answer questions. The call may be accessed in one of the following ways:

Via the Internet:
Kellyservices.com

Via the Telephone
(877) 692-8955 (toll free) or (234) 720-6979 (caller paid)
Enter access code 5728672
After the prompt, please enter “#”

A recording of the conference call will be available after 2:30 p.m. ET on August 10, 2023, at (866) 207-1041 (toll-free) and (402) 970-0847 (caller-paid). The access code is 7516480#. The recording will also be available at kellyservices.com during this period.

This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including statements about Kelly’s financial expectations, are forward-looking statements. Factors that could cause actual results to differ materially from those contained in this release include, but are not limited to, (i) changing market and economic conditions, (ii) disruption in the labor market and weakened demand for human capital resulting from technological advances, loss of large corporate customers and government contractor requirements, (iii) the impact of laws and regulations (including federal, state and international tax laws), (iv) unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, (v) litigation and other legal liabilities (including tax liabilities) in excess of our estimates, (vi) our ability to achieve our business’s anticipated growth strategies, (vii) our future business development, results of operations and financial condition, (viii) damage to our brands, (ix) dependency on third parties for the execution of critical functions, (x) conducting business in foreign countries, including foreign currency fluctuations, (xi) availability of temporary workers with appropriate skills required by customers, (xii) cyberattacks or other breaches of network or information technology security, and (xiii) other risks, uncertainties and factors discussed in this release and in the Company’s filings with the Securities and Exchange Commission. In some cases, forward-looking statements can be identified by words or phrases such as “may,” “will,” “expect,” “anticipate,” “target,” “aim,” “estimate,” “intend,” “plan,” “believe,” “potential,” “continue,” “is/are likely to” or other similar expressions. All information provided in this press release is as of the date of this press release and we undertake no duty to update any forward-looking statement to conform the statement to actual results or changes in the Company’s expectations.

About Kelly®

Kelly Services, Inc. (Nasdaq: KELYA, KELYB) helps companies recruit and manage skilled workers and helps job seekers find great work. Since inventing the staffing industry in 1946, we have become experts in the many industries and local and global markets we serve. With a network of suppliers and partners around the world, we connect more than 450,000 people with work every year. Our suite of outsourcing and consulting services ensures companies have the people they need, when and where they are needed most. Headquartered in Troy, Michigan, we empower businesses and individuals to access limitless opportunities in industries such as science, engineering, technology, education, manufacturing, retail, finance, and energy. Revenue in 2022 was $5.0 billion. Learn more at kellyservices.com.


KLYA-FIN

# # #

MEDIA CONTACT:
ANALYST CONTACT:
Jane Stehney
Scott Thomas
(248) 765-6864
(248) 251-7264
stehnja@kellyservices.com
scott.thomas@kellyservices.com
2


    
KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 13 WEEKS ENDED JULY 2, 2023 AND JULY 3, 2022
(UNAUDITED)
(In millions of dollars except per share data)
%CC %
20232022ChangeChangeChange
Revenue from services$1,217.2 $1,267.3 $(50.1)(3.9)%(4.5)%
Cost of services976.6 1,004.9 (28.3)(2.8)
Gross profit240.6 262.4 (21.8)(8.3)(8.5)
Selling, general and administrative expenses232.0 240.1 (8.1)(3.4)(3.9)
Asset impairment charge2.4 18.5 (16.1)(86.8)
Gain on sale of assets— (4.4)4.4 NM
Earnings from operations6.2 8.2 (2.0)(23.1)
Other income (expense), net(0.6)(1.1)0.5 40.2 
Earnings before taxes5.6 7.1 (1.5)(20.6)
Income tax expense (benefit)(1.9)4.9 (6.8)(137.4)
Net earnings$7.5 $2.2 $5.3 237.2 
Basic earnings per share$0.20 $0.06 $0.14 233.3 
Diluted earnings per share$0.20 $0.06 $0.14 233.3 
STATISTICS:
Permanent placement revenue (included in revenue from services)$15.7 $24.8 $(9.1)(36.8)%(37.3)%
Gross profit rate19.8 %20.7 %(0.9)pts.
Conversion rate2.6 %3.1 %(0.5)pts.
Adjusted EBITDA$24.6 $31.7 $(7.1)
Adjusted EBITDA margin2.0 %2.5 %(0.5)pts.
Effective income tax rate(32.4)%68.8 %(101.2)pts.
Average number of shares outstanding (millions):
     Basic36.0 37.9 
     Diluted36.4 38.2 

3


KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 26 WEEKS ENDED JULY 2, 2023 AND JULY 3, 2022
(UNAUDITED)
(In millions of dollars except per share data)
%CC %
20232022ChangeChangeChange
Revenue from services$2,485.5 $2,563.7 $(78.2)(3.0)%(2.9)%
Cost of services1,990.8 2,042.7 (51.9)(2.5)
Gross profit494.7 521.0 (26.3)(5.0)(4.7)
Selling, general and administrative expenses475.4 476.2 (0.8)(0.2)(0.1)
Asset impairment charge2.4 18.5 (16.1)(86.8)
Gain on sale of assets— (5.3)5.3 NM
Earnings from operations16.9 31.6 (14.7)(46.4)
Loss on investment in Persol Holdings— (67.2)67.2 NM
Loss on currency translation from liquidation of subsidiary(1)
— (20.4)20.4 NM
Other income (expense), net1.4 1.7 (0.3)(19.7)
Earnings (loss) before taxes and equity in net earnings of affiliate18.3 (54.3)72.6 NM
Income tax expense (benefit)(0.1)(8.1)8.0 99.3 
Net earnings (loss) before equity in net earnings of affiliate18.4 (46.2)64.6 NM
Equity in net earnings of affiliate— 0.8 (0.8)NM
Net earnings (loss)$18.4 $(45.4)$63.8 NM
Basic earnings (loss) per share$0.49 $(1.19)$1.68 NM
Diluted earnings (loss) per share$0.49 $(1.19)$1.68 NM
STATISTICS:
Permanent placement revenue (included in revenue from services)$33.2 $51.4 $(18.2)(35.5)%(35.2)%
Gross profit rate19.9 %20.3 %(0.4)pts.
Conversion rate3.4 %6.1 %(2.7)pts.
Adjusted EBITDA$51.4 $62.4 $(11.0)
Adjusted EBITDA margin2.1 %2.4 %(0.3)pts.
Effective income tax rate(0.3)%15.0 %(15.3)pts.
 
Average number of shares outstanding (millions):
     Basic36.5 38.3 
     Diluted36.9 38.3 
(1) Subsequent to the sale of the Persol Holdings investment, the Company commenced the dissolution process of the Kelly Services Japan subsidiary, which was considered substantially liquidated as of the first quarter-end 2022, resulting in the recognition of the $20.4 million loss on currency translation from liquidation of this subsidiary in the first quarter of 2022.
4


KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
Second Quarter
%CC %
20232022ChangeChange
Professional & Industrial
Revenue from services$377.0 $415.8 (9.3)%(8.9)%
Gross profit65.1 77.8 (16.4)(15.9)
Total SG&A expenses58.6 67.4 (13.1)(12.8)
Asset impairment charge0.3 — NM
Earnings from operations6.2 10.4 (41.5)
Gross profit rate17.3 %18.7 %(1.4) pts.
Science, Engineering & Technology
Revenue from services $301.4 $324.3 (7.0)%(7.0)%
Gross profit68.1 75.2 (9.3)(9.3)
Total SG&A expenses50.0 54.8 (8.6)(8.6)
Asset impairment charge0.1 — NM
Earnings from operations18.0 20.4 (11.5)
Gross profit rate22.6 %23.2 %(0.6) pts.
Education
Revenue from services$206.4 $155.5 32.6 %32.6 %
Gross profit32.5 26.0 25.0 25.0 
Total SG&A expenses23.1 20.4 12.9 12.9 
Earnings from operations9.4 5.6 69.5 
Gross profit rate15.8 %16.7 %(0.9) pts.
Outsourcing & Consulting
Revenue from services$113.7 $124.4 (8.6)%(8.2)%
Gross profit41.3 46.2 (10.5)(10.0)
Total SG&A expenses37.7 39.8 (5.4)(5.6)
Asset impairment charge2.0 — NM
Earnings from operations1.6 6.4 (73.9)
Gross profit rate36.4 %37.2 %(0.8)pts.
International
Revenue from services$225.1 $247.6 (9.1)%(12.8)%
Gross profit33.6 37.2 (9.5)(13.1)
Total SG&A expenses32.6 34.6 (5.7)(9.3)
Earnings from operations1.0 2.6 (60.5)
Gross profit rate14.9 %15.0 %(0.1)pts.

5


KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
June Year to Date
%CC %
20232022ChangeChange
Professional & Industrial
Revenue from services$766.8 $860.1 (10.9)%(10.3)%
Gross profit134.9 160.9 (16.2)(15.6)
SG&A expenses excluding restructuring charges122.8 138.8 (11.3)(11.0)
Restructuring charges3.3 — NMNM
Total SG&A expenses126.1 138.8 (9.2)(8.8)
Asset impairment charge0.3 — NM
Earnings from operations8.5 22.1 (61.9)
Earnings from operations excluding restructuring charges11.8 22.1 (47.6)
Gross profit rate17.6 %18.7 %(1.1) pts.
Science, Engineering & Technology
Revenue from services $607.8 $641.4 (5.2)%(5.1)%
Gross profit139.4 149.0 (6.5)(6.4)
Total SG&A expenses102.8 108.0 (4.8)(4.8)
Asset impairment charge0.1 — NM
Earnings from operations36.5 41.0 (10.9)
Gross profit rate22.9 %23.2 %(0.3) pts.
Education
Revenue from services$455.8 $328.9 38.6 %38.6 %
Gross profit71.8 52.6 36.6 36.6 
Total SG&A expenses46.9 39.0 20.2 20.2 
Earnings from operations24.9 13.6 83.7 
Gross profit rate15.8 %16.0 %(0.2) pts.
Outsourcing & Consulting
Revenue from services$228.3 $233.5 (2.2)%(1.4)%
Gross profit82.9 83.5 (0.7)0.5 
Total SG&A expenses78.2 74.1 5.4 5.8 
Asset impairment charge2.0 — NM
Earnings from operations2.7 9.4 (70.7)
Gross profit rate36.3 %35.8 %0.5 pts.
International
Revenue from services$436.9 $500.4 (12.7)%(13.3)%
Gross profit65.7 75.0 (12.2)(12.6)
Total SG&A expenses65.0 67.8 (4.0)(4.5)
Earnings from operations0.7 7.2 (89.7)
Gross profit rate15.1 %15.0 %0.1 pts.

6


KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(In millions of dollars)
July 2, 2023January 1, 2023July 3, 2022
Current Assets
  Cash and equivalents$124.8 $153.7 $133.9 
  Trade accounts receivable, less allowances of
    $10.7, $11.2, and $12.0, respectively1,423.6 1,491.6 1,497.9 
  Prepaid expenses and other current assets79.8 69.9 80.6 
Assets held for sale— — 24.6 
Total current assets1,628.2 1,715.2 1,737.0 
Noncurrent Assets
  Property and equipment, net28.8 27.8 25.4 
  Operating lease right-of-use assets61.6 66.8 70.1 
  Deferred taxes308.4 299.7 298.3 
  Goodwill, net151.1 151.1 192.1 
  Other assets416.9 403.2 412.3 
Total noncurrent assets966.8 948.6 998.2 
Total Assets$2,595.0 $2,663.8 $2,735.2 
Current Liabilities
  Short-term borrowings $— $0.7 $— 
  Accounts payable and accrued liabilities692.7 723.3 734.7 
  Operating lease liabilities13.9 14.7 15.3 
  Accrued payroll and related taxes270.6 315.8 322.4 
  Accrued workers' compensation and other claims23.3 22.9 24.4 
  Income and other taxes54.4 51.4 50.5 
Liabilities held for sale— — 13.7 
Total current liabilities1,054.9 1,128.8 1,161.0 
Noncurrent Liabilities
  Operating lease liabilities52.6 55.0 57.7 
  Accrued workers' compensation and other claims41.4 40.7 43.4 
  Accrued retirement benefits193.0 174.1 180.2 
  Other long-term liabilities11.2 11.0 16.0 
Total noncurrent liabilities298.2 280.8 297.3 
Stockholders' Equity
  Common stock38.5 38.5 38.5 
  Treasury stock(51.3)(20.1)(12.5)
  Paid-in capital29.0 28.0 24.9 
  Earnings invested in the business1,229.1 1,216.3 1,239.2 
  Accumulated other comprehensive income (loss)(3.4)(8.5)(13.2)
Total stockholders' equity1,241.9 1,254.2 1,276.9 
Total Liabilities and Stockholders' Equity$2,595.0 $2,663.8 $2,735.2 
STATISTICS:
 Working Capital$573.3 $586.4 $576.0 
 Current Ratio1.5 1.5 1.5 
 Debt-to-capital %0.0 %0.1 %0.0 %
 Global Days Sales Outstanding61 61 63 
 Year-to-Date Free Cash Flow$14.1 $(88.3)$(110.8)
    
7


KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE 26 WEEKS ENDED JULY 2, 2023 AND JULY 3, 2022
(UNAUDITED)
(In millions of dollars)
 20232022
Cash flows from operating activities:  
Net earnings (loss)$18.4 $(45.4)
Adjustments to reconcile net earnings (loss) to net cash from operating activities:
Asset impairment charge2.4 18.5 
Depreciation and amortization17.2 16.1 
Operating lease asset amortization8.4 9.8 
Provision for credit losses and sales allowances0.4 1.3 
Stock-based compensation5.6 3.8 
Gain on sale of equity securities(2.0)— 
Loss on investment in Persol Holdings— 67.2 
Loss on currency translation from liquidation of subsidiary— 20.4 
Gain on foreign currency remeasurement— (5.5)
Gain on sale of assets— (5.3)
Equity in net earnings of PersolKelly Asia Pacific— (0.8)
Other, net0.5 2.9 
Changes in operating assets and liabilities, net of acquisition(27.5)(190.3)
Net cash from (used in) operating activities23.4 (107.3)
Cash flows from investing activities:  
Capital expenditures(9.3)(3.5)
Proceeds from sale of assets— 4.5 
Acquisition of company, net of cash received— (143.1)
Proceeds from company-owned life insurance— 1.5 
Proceeds from sale of Persol Holdings investment— 196.9 
Proceeds from sale of equity method investment— 119.5 
Proceeds from equity securities2.0 — 
Other investing activities(0.4)(0.2)
Net cash (used in) from investing activities(7.7)175.6 
Cash flows from financing activities:  
Net change in short-term borrowings(0.7)— 
Financing lease payments(0.5)(0.4)
Dividend payments(5.6)(4.8)
Payments of tax withholding for stock awards(1.3)(0.8)
Buyback of common shares(34.8)(27.2)
Contingent consideration payments(2.5)(0.7)
Net cash used in financing activities(45.4)(33.9)
Effect of exchange rates on cash, cash equivalents and restricted cash1.8 0.1 
Net change in cash, cash equivalents and restricted cash(27.9)34.5 
Cash, cash equivalents and restricted cash at beginning of period162.4 119.5 
Cash, cash equivalents and restricted cash at end of period$134.5 $154.0 
8


KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES BY GEOGRAPHY
(UNAUDITED)
(In millions of dollars)
Second Quarter
%CC %
20232022ChangeChange
Americas
United States$892.4 $928.9 (3.9)%(3.9)%
Canada46.4 40.3 15.3 21.2 
Puerto Rico27.7 28.9 (4.4)(4.4)
Mexico20.0 11.2 79.5 58.1 
Total Americas Region986.5 1,009.3 (2.3)(2.3)
Europe
Switzerland56.0 55.3 1.2 (5.8)
France50.2 50.4 (0.4)(2.7)
Portugal49.3 42.0 17.5 14.8 
Italy16.5 18.4 (9.9)(12.0)
Russia— 28.7 (100.0)(100.0)
Other47.6 51.7 (8.1)(9.1)
Total Europe Region219.6 246.5 (10.9)(13.8)
Total Asia-Pacific Region11.1 11.5 (3.2)1.6 
Total Kelly Services, Inc.$1,217.2 $1,267.3 (3.9)%(4.5)%
    
9


KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES BY GEOGRAPHY
(UNAUDITED)
(In millions of dollars)
June Year to Date
%CC %
20232022ChangeChange
Americas
United States$1,851.6 $1,885.5 (1.8)%(1.8)%
Canada91.3 79.4 15.0 21.8 
Puerto Rico54.6 56.5 (3.4)(3.4)
Mexico36.7 21.5 70.9 52.8 
Total Americas Region2,034.2 2,042.9 (0.4)(0.4)
Europe
Switzerland108.9 110.3 (1.3)(4.7)
France98.0 105.0 (6.7)(5.8)
Portugal93.7 83.9 11.8 12.8 
Italy33.4 37.9 (11.7)(10.8)
Russia— 58.4 (100.0)(100.0)
Other95.3 103.0 (7.5)(4.7)
Total Europe Region429.3 498.5 (13.9)(13.6)
Total Asia-Pacific Region22.0 22.3 (1.3)4.0 
Total Kelly Services, Inc.$2,485.5 $2,563.7 (3.0)%(2.9)%

10


 KELLY SERVICES, INC. AND SUBSIDIARIES
 RECONCILIATION OF NON-GAAP MEASURES
SECOND QUARTER
 (UNAUDITED)
 (In millions of dollars)
20232022
SG&A Expenses:As Reported
Restructuring(5)
AdjustedAs Reported
Professional & Industrial$58.6 $(0.3)$58.3 $67.4 
Science, Engineering & Technology50.0 — 50.0 54.8 
Education23.1 (0.3)22.8 20.4 
Outsourcing & Consulting37.7 0.1 37.8 39.8 
International32.6 — 32.6 34.6 
Corporate30.0 (5.1)24.9 23.1 
Total Company$232.0 $(5.6)$226.4 $240.1 

20232022
Earnings from Operations:As Reported
Asset impairment(4)
Restructuring(5)
AdjustedAdjusted
Professional & Industrial$6.2 $0.3 $0.3 $6.8 $10.4 
Science, Engineering & Technology18.0 0.1 — 18.1 20.4 
Education9.4 — 0.3 9.7 5.6 
Outsourcing & Consulting1.6 2.0 (0.1)3.5 6.4 
International1.0 — — 1.0 2.6 
Corporate(30.0)— 5.1 (24.9)(23.1)
Total Company$6.2 $2.4 $5.6 $14.2 $22.3 
11


KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
SECOND QUARTER
(UNAUDITED)
(In millions of dollars)
2022
Earnings from Operations:As Reported
Gain on sale of assets(3)
Asset
impairment(4)
Adjusted
Professional & Industrial$10.4 $— $— $10.4 
Science, Engineering & Technology20.4 — — 20.4 
Education5.6 — — 5.6 
Outsourcing & Consulting6.4 — — 6.4 
International2.6 — — 2.6 
Corporate(23.1)— — (23.1)
Impairment on assets held for sale(18.5)— 18.5 — 
Gain on sale of assets4.4 (4.4)— — 
Total Company$8.2 $(4.4)$18.5 $22.3 

12


KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
JUNE YEAR TO DATE
(UNAUDITED)
(In millions of dollars)
20232022
SG&A Expenses:As Reported
Restructuring(5)
AdjustedAs Reported
Professional & Industrial$126.1 $(3.3)$122.8 $138.8 
Science, Engineering & Technology102.8 (0.5)102.3 108.0 
Education46.9 (0.4)46.5 39.0 
Outsourcing & Consulting78.2 (0.5)77.7 74.1 
International65.0 (0.6)64.4 67.8 
Corporate56.4 (6.9)49.5 48.5 
Intersegment— — — 
Total Company$475.4 $(12.2)$463.2 $476.2 

20232022
Earnings from Operations:As Reported
Asset impairment(4)
Restructuring(5)
AdjustedAdjusted
Professional & Industrial$8.5 $0.3 $3.3 $12.1 $22.1 
Science, Engineering & Technology36.5 0.1 0.5 37.1 41.0 
Education24.9 — 0.4 25.3 13.6 
Outsourcing & Consulting2.7 2.0 0.5 5.2 9.4 
International0.7 — 0.6 1.3 7.2 
Corporate(56.4)— 6.9 (49.5)(48.5)
Total Company$16.9 $2.4 $12.2 $31.5 $44.8 
13


KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
JUNE YEAR TO DATE
(UNAUDITED)
(In millions of dollars)

2022
Earnings from Operations:As Reported
Gain on sale
of assets(3)
Asset impairment(4)
Adjusted
Professional & Industrial$22.1 $— $— $22.1 
Science, Engineering & Technology41.0 — — 41.0 
Education13.6 — — 13.6 
Outsourcing & Consulting9.4 — — 9.4 
International7.2 — — 7.2 
Corporate(48.5)— — (48.5)
Impairment on assets held for sale(18.5)— 18.5 — 
Gain on sale of assets5.3 (5.3)— — 
Total Company$31.6 $(5.3)$18.5 $44.8 
14


KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
(In millions of dollars except per share data)
Second QuarterJune Year to Date
2023202220232022
Income tax expense (benefit)$(1.9)$4.9 $(0.1)$(8.1)
Taxes on investment in Persol Holdings(1)
— — — 18.4 
Taxes on foreign currency matters(2)
— — — (1.5)
Taxes on gain on sale of assets(3)
— (1.1)— (1.3)
Taxes on asset impairment charge(4)
0.6 — 0.6 — 
Taxes on restructuring charges(5)
1.4 — 3.0 — 
Adjusted income tax expense$0.1 $3.8 $3.5 $7.5 
Second QuarterJune Year to Date
2023202220232022
Net earnings (loss)$7.5 $2.2 $18.4 $(45.4)
Loss on investment in Persol Holdings, net of taxes(1)
— — — 48.8 
Loss on foreign currency matters, net of taxes(2)
— — — 16.4 
Gain on sale of assets, net of taxes(3)
— (3.3)— (4.0)
Asset impairment charge, net of taxes(4)
1.8 18.5 1.8 18.5 
Restructuring charges, net of taxes(5)
4.2 — 9.2 — 
Adjusted net earnings$13.5 $17.4 $29.4 $34.3 
Second QuarterJune Year to Date
2023202220232022
Per SharePer Share
Net earnings (loss)$0.20 $0.06 $0.49 $(1.19)
Loss on investment in Persol Holdings, net of taxes(1)
— — — 1.27 
Loss on foreign currency matters, net of taxes(2)
— — — 0.43 
Gain on sale of assets, net of taxes(3)
— (0.08)— (0.10)
Asset impairment charge, net of taxes(4)
0.05 0.48 0.05 0.48 
Restructuring charges, net of taxes(5)
0.11 — 0.24 — 
Adjusted net earnings$0.36 $0.45 $0.78 $0.90 

Note: Earnings per share amounts for each quarter are required to be computed independently and may not equal the amounts computed for the total year.
15


KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
(In millions of dollars)
Second QuarterJune Year to Date
2023202220232022
Net earnings (loss)$7.5 $2.2 $18.4 $(45.4)
Other (income) expense, net(2)
0.6 1.1 (1.4)(1.7)
Income tax expense (benefit)(1.9)4.9 (0.1)(8.1)
Depreciation and amortization8.8 8.6 17.2 16.1 
EBITDA15.0 16.8 34.1 (39.1)
Equity in net earnings of affiliate— — — (0.8)
Loss on investment in Persol Holdings(1)
— — — 67.2 
Loss on foreign currency matters(2)
— — — 20.4 
Gain on sale of assets(3)
— (4.4)— (5.3)
Asset impairment charge(4)
2.4 18.5 2.4 18.5 
Restructuring(5)
5.6 — 12.2 — 
Other, net(6)
1.6 0.8 2.7 1.5 
Adjusted EBITDA$24.6 $31.7 $51.4 $62.4 
Adjusted EBITDA margin2.0 %2.5 %2.1 %2.4 %


16


KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)

Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2023 restructuring charges, the 2023 impairment charge, the 2022 sale of the Persol Holdings investment, the 2022 losses on the fair value changes of the investment in Persol Holdings, the 2022 losses on foreign currency matters, the 2022 impairment on assets held for sale, and the 2022 gain on sale of assets are useful to understand the Company's fiscal 2023 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance.

Management uses Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) and Adjusted EBITDA Margin (percent of total GAAP revenue) which Management believes is useful to compare operating performance compared to prior periods and uses it in conjunction with GAAP measures to assess performance. Our calculation of Adjusted EBITDA may not be consistent with similarly titled measures of other companies and should be used in conjunction with GAAP measurements. Management also uses year-to-date free cash flow (operating cash flows less capital expenditures) to indicate the change in cash balances arising from operating activities, net of working capital needs and expenditures on fixed assets.

These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.

(1) In 2022, the loss on the investment in Persol Holdings represents the change in fair value up until the date of the sale of the investment on February 15, 2022 as well as the loss on the sale of the investment during the period presented and the related tax benefit.

(2) In 2022, the loss on foreign currency matters includes a $20.4 million loss on currency translation resulting from the substantially complete liquidation of the Company's Japan entity, partially offset by a $5.5 million foreign exchange gain on the Japan entity's USD-denominated cash balance. The foreign exchange gain is included in other (income) expense, net in the EBITDA calculation.

(3) Gain on sale of assets in 2022 is related to the sale of under-utilized real property in the second quarter of 2022 and other real property sold in the first quarter of 2022.

(4) Asset impairment charge in the second quarter of 2023 represents the impairment of right-of-use assets related to an unoccupied existing office space lease. In 2022, the asset impairment charge is the impairment of assets held for sale representing the write-down of the net assets of the Russian operations that were classified as held for sale as of the second quarter of 2022.

(5) Restructuring charges in the second quarter of 2023 relate to a comprehensive transformation initiative that includes actions that will further streamline the Company's operating model to enhance organizational efficiency and effectiveness. These restructuring charges include $4.5 million of costs to execute the transformation through the use of an external consultant and $1.1 million of severance. Restructuring charges in the first quarter of 2023 represent severance costs and lease and other terminations as a result of management undertaking actions to further our cost management efforts in response to the current demand levels and reflects a repositioning of our P&I staffing business to better capitalize on opportunities in local markets.

(6) Other, net primarily represents amortization of capitalized hosted software implementation costs.

17
q22023earningsreleasesup
1 August 10, 2023 Q2 2023 Exhibit 99.2


 
PRESENTATION DISCLOSURES


 
Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2023 restructuring charges, the 2023 impairment charge, the 2022 impairment on assets held for sale, and the 2022 gain on sale of assets are useful to understand the Company's fiscal 2023 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance. Management uses Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) and Adjusted EBITDA Margin (percent of total GAAP revenue) which Management believes is useful to compare operating performance compared to prior periods and uses it in conjunction with GAAP measures to assess performance. Our calculation of Adjusted EBITDA may not be consistent with similarly titled measures of other companies and should be used in conjunction with GAAP measurements. These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. NON-GAAP MEASURES 3


 
SAFE HARBOR STATEMENT 4 This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including statements about Kelly’s financial expectations, are forward-looking statements. Factors that could cause actual results to differ materially from those contained in this release include, but are not limited to, (i) changing market and economic conditions, (ii) disruption in the labor market and weakened demand for human capital resulting from technological advances, loss of large corporate customers and government contractor requirements, (iii) the impact of laws and regulations (including federal, state and international tax laws), (iv) unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, (v) litigation and other legal liabilities (including tax liabilities) in excess of our estimates, (vi) our ability to achieve our business’s anticipated growth strategies, (vii) our future business development, results of operations and financial condition, (viii) damage to our brands, (ix) dependency on third parties for the execution of critical functions, (x) conducting business in foreign countries, including foreign currency fluctuations, (xi) availability of temporary workers with appropriate skills required by customers, (xii) cyberattacks or other breaches of network or information technology security, and (xiii) other risks, uncertainties and factors discussed in this release and in the Company’s filings with the Securities and Exchange Commission. In some cases, forward-looking statements can be identified by words or phrases such as “may,” “will,” “expect,” “anticipate,” “target,” “aim,” “estimate,” “intend,” “plan,” “believe,” “potential,” “continue,” “is/are likely to” or other similar expressions. All information provided in this press release is as of the date of this press release and we undertake no duty to update any forward-looking statement to conform the statement to actual results or changes in the Company’s expectations.


 
FINANCIALS


 
Second Quarter 2023 Takeaways. Specialty talent demand continues while broader staffing demand continued to be impacted by economic uncertainty and labor market trends • Q2 revenue declined by 3.9% on a reported basis, down 4.5% in constant currency(1) • Organic, constant currency(1) revenue down 2.2% • Excludes 230 bps(1) unfavorable impact from the sale of our Russian operations Near-term steps to capitalize on continued demand for specialty talent while making measurable progress on business optimization efforts as part of our Transformation initiatives announced in May • Focused on high-demand specialties and addressing talent supply to meet customer needs • Executed on workforce reduction initiatives in Q2 and early Q3 to drive sustained efficiency and profitable growth Continued focus on our future through continued execution of capital allocation strategy and additional in-flight Transformation initiatives • Executing on a board-approved $50 million share repurchase program highlighting our flexible and balanced capital allocation strategy • Finalizing several initiatives related to the next phase of the Transformation: driving growth 6 Footnote details on slide 17


 
Second Quarter 2023 Financial Summary. 7 Footnote details on slide 17 $1.2B (3.9%) (4.5%) CC(1) (4.5%) CC(1) Gross Profit Rate 19.8% (90) bps (90) bps $6.2M (23.1%) (35.4%) (17.8%) CC(1) (33.4%) CC(1) Adjusted EBITDA $24.6M (22.2%) Adjusted EBITDA Margin 2.0% (50) bps YOY Change Increase/(Decrease) As Reported As Adjusted(2) Revenue Earnings from Operations Actual Results (3.9%)


 
Second Quarter 2023 Revenue. 8 Footnote details on slide 17 Reported Constant Currency(1) Organic(1)(3) Total (3.9%) (4.5%) (2.2%) Professional & Industrial (9.3%) (8.9%) (8.9%) Science, Engineering & Technology (7.0%) (7.0%) (7.0%) Education 32.6% 32.6% 32.6% Outsourcing & Consulting (8.6%) (8.2%) (8.2%) International (9.1%) (12.8%) (1.3%)


 
Second Quarter 2023 Gross Profit Rate. • Operating Segments GP rate reflects higher employee-related costs, partially offset by favorable specialty mix • Permanent placement fees decreased as customers slowed permanent hiring activity amid the uncertain economic environment 9 20.7% 19.8% 17.0% 17.5% 18.0% 18.5% 19.0% 19.5% 20.0% 20.5% 21.0% Q2 2022 GP Rate Operating Segments Perm Fees Q2 2023 GP Rate (20) bps (70) bps


 
Second Quarter 2023 SG&A. $inmillions 10 • Expenses in Operations decreased as a result of lower performance-based incentive compensation expenses as a result of lower revenues as well as the initial impact from our transformation activities • Transformation costs include $1.1 million of severance expenses related to Q2 actions and $4.5 million of fees to a third-party consultant to assist with the execution of the transformation-related activities Footnote details on slide 17


 
Second Quarter 2023 Revenue & Gross Profit Mix. 11 Gross Profit mix by segmentRevenue mix by segment International 31% 25% 17% 9% 18% 27% 28%14% 17% 14%


 
Second Quarter 2023 EPS Summary. 12 $inmillions except per share data Footnote details on slide 17 Amount Per Share Amount Per Share Net earnings $7.5 $0.20 $2.2 $0.06 Restructuring charges, net of taxes(5) 4.2 0.11 - - Asset impairment charge, net of taxes(6) 1.8 0.05 18.5 0.48 Gain on sale of assets, net of taxes(7) - - (3.3) (0.08) Adjusted net earnings $13.5 $0.36 $17.4 $0.45 2023 2022


 
Second Quarter 2023 Liquidity. • As of the end of Q2 2023, we continue to maintain more than $400 million of available liquidity to fund organic and inorganic growth initiatives and provide the ability to fund working capital as revenues improve as we move through the economic cycle 13 $inmillions Footnote details on slide 17 $134 $153 $125 $297 $301 $301 $0 $100 $200 $300 $400 $500 $600 Q2 2022 Q4 2022 Q2 2023 Cash, net of Short-term Borrowings Borrowing Capacity $426 $454 $431 (8)


 
Business Transformation Overview. 14 Comprehensive initiative to build on our strategic progress. Efforts are facilitated by our Transformation Management Office and led by our Chief Transformation Officer with the support of an outside consulting firm. Three key outcomes are expected: • Optimize business and functional operations in a sustainable manner • Completed July 2023 workforce reductions to enhance organizational efficiency and effectiveness and established controls to provide clear visibility into resources and expenses • Unlock additional value-creating opportunities • Finalizing several strategic initiatives related to technology, go-to-market strategy and inorganic opportunities that will be shared as completed; expected in Q4 2023 • Accelerate profitable growth • Expect meaningful improvement in EBITDA margin beginning in the second half of 2023, with continued improvement in 2024 as full year benefits are realized


 
2023 Outlook and Beyond. We are navigating market conditions created by the current economic uncertainty with a continued commitment to the execution of our specialty growth strategy and transformation initiatives. Assuming a continuation of the current economic environment through the remainder of the year, our current view of the second half of 2023: • Revenue - expect nominal revenue to be flat to up 0.5% YOY • GP rate – 20.1%, down 30 bps YOY; structural GP rate improvement will continue, but is offset by lower permanent placement fees resulting from economic conditions • Adjusted SG&A – down 5% to 6% YOY reflecting savings from our workforce reduction and other transformation initiative, partially offset by investment in Education as revenues grow • Adjusted EBITDA margin – 2.3% to 2.5%; exit rate at about 3% Full year impact of transformation activities will generate additional improvement in our Adjusted EBITDA margin; expected normalized Adjusted EBITDA margin would be 3.3% to 3.5% assuming current expected revenue levels 15


 
Our operating model aligns to these specialties. We have redesigned our operating model to drive profitable growth in our chosen specialties. 16 Footnote details on slide 17 Kelly Professional & Industrial Kelly Science, Engineering, Technology & Telecom Kelly Education Kelly OCG Kelly International Revenue(9) $1.7B $1.3B $0.6B(10) $0.5B(11) $0.9B GP Rate(9) 18.2% 23.5% 15.8%(10) 36.3%(11) 15.3% Geography North America North America U.S. Global EMEA & Mexico Specialties • Industrial • Contact Center • Office Clerical • Engineering • Science & Clinical • Technology • Telecom • Early Childhood • Special Ed/Needs • Tutoring • Higher Education • Executive Search • MSP(12) • RPO(12) • PPO(12) • Consulting • EMEA Regional Life Sciences • Local Niches


 
17 (1) Constant Currency ("CC") represents year-over-year changes resulting from translating 2023 financial data into USD using 2022 exchange rates; (2) See reconciliation of Non-GAAP Measures included in Form 8-K dated August 10, 2023; (3) Excludes the 2022 results of our Russian operations following the completion of the sales transaction in Q3 2022; (4) Transformation costs related to a comprehensive transformation initiative includes $4.5 million of costs to execute the transformation through the use of an external consultant and $1.1 million of severance costs in Q2 2023; (5) Restructuring charges of $5.6 million, $4.2 million net of tax or $0.11 per share in Q2 2023 related to a comprehensive transformation initiative; (6) Asset impairment charge of $2.4 million, $1.8 million net of tax or $0.05 per share related to impairment of right-of-use assets related to an unoccupied existing office space lease in Q2 2023 and an impairment of assets held for sale related to our Russian operations of $18.5 million, $18.5 million net of tax or $0.48 per share in Q2 2022; (7) Gain on sale of assets includes gains from the sale of under-utilized real property of $4.4 million, $3.3 million net of tax, or $0.08 per share in Q2 2022; (8) U.S. credit facilities, net of standby letters of credit related to workers’ compensation; (9) Kelly size and margin profiles are based on 2022 full year results; (10) Kelly Education revenue and GP rate was $0.7B and 16.6%, respectively, including the results of Pediatric Therapeutic Services on a proforma basis; (11) Kelly OCG revenue and GP rate was $0.5B and 36.7%, respectively, including the results of RocketPower on a proforma basis; (12) Managed Service Provider (“MSP”); Recruitment Process Outsourcing (“RPO”); Payroll Process Outsourcing (“PPO”). Second Quarter 2023 Footnotes.