April 20, 2010

Kelly Services Receives Awards for Excellence in Customer Service and Employee Training

TROY, MI, Apr 20, 2010 (MARKETWIRE via COMTEX News Network) -- Kelly Services, Inc. (NASDAQ: KELYA) (NASDAQ: KELYB), a leader in providing workforce solutions, has received four major industry and international business awards for its commitment to customer and employee satisfaction.

"At Kelly, we're committed to delivering workforce solutions to our customers with the best employees in the industry," said Teresa Carroll, senior vice president, Global Service, Kelly Services. "Our entire service model is built on relationships and engagement between our employees and our customers."

Four organizations recently recognized Kelly for its outstanding work in the areas of customer engagement and commitment to people.

--  The Customer Service Institute of America (CSIA) named Kelly a winner
    of its International Service Excellence Award in the large business
    category. CSIA recognized Kelly's commitment to people, quality and
    service excellence.

--  Inavero Institute, in partnership with CareerBuilder, honored Kelly
    Services in its inaugural "Best of Staffing" list. The Best of
    Staffing list recognizes staffing organizations with client
    satisfaction levels that are more than 22 percent above the industry
    average.

--  Corporate University Xchange, Inc., a private membership of senior
    learning and talent executives, named Kelly as a winner in three
    categories for the CorpU Awards for Excellence and Innovation, the
    longest-running independent evaluation of corporate learning and
    talent programs in the nation. Kelly's global learning team was
    awarded an Excellence Award for Launching, an Exemplary Practice Award
    for Alignment and an Exemplary Practice Award for Measurement for its
    work on corporate learning programs, including an employee onboarding
    program that resulted in an 85 percent reduction in turnover and an
    increase of 20 percent in productivity.

--  Bersin & Associates, Inc., a research and advisory firm dedicated
    to enterprise learning, talent management, and talent acquisition,
    selected Kelly as an honoree in its 2010 Learning Leaders Program.
    Kelly received the "Learning Organization and Governance Excellence"
    award for its strong leadership and governance approach that has
    supported collaboration and focused on measurement, while also
    improving the organization's learning culture, employee skill sets and
    bottom-line results.

In addition to the awards, Kelly's customer satisfaction scores reached "best-in-class" status in 2009 as measured by its Net Promotor Score (NPS) program, a globally standardized way to validate customer engagement and loyalty that has been adopted by most Fortune 500 companies.

About Kelly Services

Kelly Services, Inc. is leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct hire basis. Serving clients around the globe, Kelly provides employment to 480,000 employees annually. Revenue in 2009 was $4.3 billion. Visit www.kellyservices.com.

MEDIA CONTACTS:
Kelly Services, Inc.
Jane Stehney
(248) 244-5630
stehnja@kellyservices.com

Dix & Eaton
Christina Klenotic
(216) 241-4636
cklenotic@dix-eaton.com


SOURCE: Kelly Services, Inc.

mailto:stehnja@kellyservices.com
mailto:cklenotic@dix-eaton.com

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