November 22, 2011

Canadian Employees Give Their Bosses a Passing Grade but Expect More in Preparation for the Future, Kelly Global Workforce Index™ Finds

TORONTO -- (MARKET WIRE) -- 11/22/11 -- Canada's employers have received a mixed report card, with less than half of all survey respondents saying that their bosses have done a good job in preparing them for future success, according to the latest survey results from global workforce solutions leader, Kelly Services®.

Asked to rate their bosses, Canada's employees have delivered a passing grade for their performance, with a score of 6.9 out of 10. But only 45 percent of respondents say that their bosses have done a good job in preparing them for future success. A total of 36 percent say they have not been well-prepared, and 18 percent are uncertain.

The findings are part of the Kelly Global Workforce Index, which obtained the views of approximately 97,000 people in 30 countries, including more than 4,000 in Canada.

Around half of all those surveyed would be willing to recommend their current employer to a friend or acquaintance.

"Employees' views of an organization carry a lot of credibility and have a significant impact on its ability to attract and retain talent," says Kelly Services VP and General Manager of Canadian Operations Kristin Supancich.

Results of the survey in Canada show:

  • Both Gen Y (aged 18-29) and Gen X (aged 30-47) agree that Gen X make the best leaders, but baby boomers (aged 48-65) strongly believe that their own generation are the superior business managers.
  • The most important qualities in a good boss are communication style and leadership style.
  • More than one-third of respondents (44 percent) describe their organization's leadership culture as either "empowering" or "inclusive". A total of 26 percent describe it as "authoritative" or "oppressive".
  • Slightly more than half (52 percent) say that their efforts at work are recognized and rewarded.
  • Among those respondents who say they feel rewarded and recognized for their work, more than two-thirds (68 percent) say this takes the form of being "noticed by management", while 15 percent are acknowledged through formal programs, and 13 percent receive bonuses or incentives.

"As the competition for talent gets tighter, employers will be evaluated more and more on their work environments. Employees will be more likely to examine and measure what they consider key factors in an organization's performance when making choices about their workplace," Supancich concludes.
To access the survey results from the Americas, APAC and EMEA, please visit the Kelly Services Global Press Room.

About the Kelly Global Workforce Index™
The Kelly Global Workforce Index is an annual survey revealing opinions about work and the workplace from a generational viewpoint. Approximately 97,000 people from the Americas, APAC and EMEA responded to the 2011 survey with results published on a quarterly basis. Kelly Services was the recipient of a MarCom Platinum Award in 2010 and a Gold Award in 2009 for the Kelly Global Workforce Index in the Research/Study category.

About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA) (NASDAQ: KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 530,000 employees annually. Revenue in 2010 was $5 billion. Visit www.kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter.

Media contact:



Kate Samson

(416) 646-4249

kate.samson@kellyservices.com



Source: Kelly Services

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