Kelly Services Reports Record Revenue and Strong Earnings Growth for the 2nd Quarter of 2004

July 20, 2004

TROY, Mich., July 20 -- Kelly Services, Inc. (Nasdaq: KELYA, KELYB), a global provider of staffing services, today announced record revenue and strong earnings growth for the second quarter ended June 27, 2004.

(Logo: http://www.newscom.com/cgi-bin/prnh/19991208/KELLYLOGO )

Terence E. Adderley, Kelly Services chairman and chief executive officer, announced revenue for the second quarter of 2004 totaled $1.224 billion, a 15.6% increase compared to the $1.060 billion for the corresponding quarter in 2003. Sales for the six-month period totaled $2.383 billion, a 15.5% increase compared to the $2.063 billion for the first six months of 2003.

Net earnings for the second quarter of 2004 totaled $5.0 million, compared to $1.5 million reported for the second quarter of 2003. Net earnings for the first six months of 2004 totaled $6.1 million, compared to the $1.8 million earned during the comparable six-month period in 2003.

Diluted earnings per share in the second quarter of 2004 were $0.14, as compared to second quarter 2003 earnings of $0.04 per share. Diluted earnings per share for the first six months of 2004 were $0.17, compared to the $0.05 per share earned in the first six months of 2003.

Commenting on the results, Adderley said, "The economic recovery is well underway, and our second quarter sales of $1.224 billion set a new all time record for any quarter.

"We're off to a great start this year. We believe the balance of the year will continue on course, and our third quarter 2004 earnings per share should range from $0.16 to $0.21, as compared to $0.04 per share in the third quarter of 2003.

"Revenue in our U.S. Commercial staffing segment increased 11.3% year over year during the second quarter, compared to the 8.9% increase reported in the first quarter. The gross profit rate in this segment decreased two-tenths of a percent, primarily due to higher state unemployment taxes. Expenses increased 2.9% compared to last year. Operating earnings totaled $29.6 million, an increase of 27.7% compared to last year.

"Revenue in our Professional, Technical, and Staffing Alternatives (PTSA) segment increased 14.7% year over year during the second quarter, compared to the prior quarter's increase of 7.7%. Kelly Law Registry and Kelly Healthcare Resources were the leading professional and technical performers in the second quarter. Kelly HR First and Kelly Vendor Management were the leading staffing alternatives units. Kelly Home Care and the Automotive Services Group experienced revenue decreases during the quarter. The PTSA gross profit rate increased three-tenths of one percent, primarily due to increased fee based income. Expenses increased 11.4% as compared to last year. Operating earnings totaled $16.4 million and increased 27.7% on a year-over-year basis.

"Revenue in our International segment, as measured in U.S. dollars, increased 23.4% year over year during the second quarter, as compared to a 33.6% increase in the first quarter. The International gross profit rate decreased by five-tenths of a percent, primarily due to gross profit rate decreases in Europe. Operating expenses increased by 14.3% in U.S. dollar terms. Operating earnings totaled $1.9 million, a significant improvement compared to a loss of $1.0 million last year.

"On a constant currency basis, International segment revenue increased 15.9% year over year in the second quarter, as compared to 17.8% growth in the first quarter. Total company revenue for the second quarter of 2004 increased 13.4% on a constant currency basis as compared to 11.1% growth in the first quarter. Constant currency revenue growth was positive in all regions: Americas increased 16%, Europe increased 15%, and Asia Pacific increased 25%. International expenses increased by 7.1% on a constant currency basis."

In conjunction with its second quarter earnings release, Kelly Services, Inc. will host a conference call at 9:00 a.m. (ET) on July 20, 2004 to review the results. The call may be accessed in one of the following ways:

    Via the Telephone:
    U.S.                   888-677-5721
    International        1-773-756-4624
    The conference call leader is Terence Adderley
    The passcode is Kelly Services

    Via the Internet:
    You may access the call via the Kelly Services website:
    http://www.kellyservices.com

This release contains statements that are forward looking in nature and accordingly, are subject to risks and uncertainties. These factors include: competition, changing market and economic conditions, currency fluctuations, changes in laws and regulations, including tax laws, the company's ability to effectively manage its information technology programs, and other factors discussed in this release and in the company's filings with the Securities and Exchange Commission. Actual results may differ materially from any projections contained herein.

Kelly Services, Inc. (Nasdaq: KELYA, KELYB) is a Fortune 500 company headquartered in Troy, Mich., offering staffing solutions that include temporary services, staff leasing, outsourcing, vendor on-site and full-time placement. Kelly serves 200,000 customers through 2,500 company owned and operated offices in 26 countries. Kelly provides employment for nearly 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Revenue in 2003 was $4.3 billion. Visit http://www.kellyservices.com .



                    KELLY SERVICES, INC. AND SUBSIDIARIES
                            STATEMENTS OF EARNINGS
            FOR THE 13 WEEKS ENDED JUNE 27, 2004 AND JUNE 29, 2003
                                 (UNAUDITED)
               (In thousands of dollars except per share data)


                                  2004          2003       Change    % Change

    Revenue from services     $1,224,464    $1,059,517    $164,947     15.6%

    Cost of services           1,026,382       887,113     139,269     15.7

    Gross profit                 198,082       172,404      25,678     14.9

    Selling, general and
     administrative expenses     189,404       169,955      19,449     11.4

    Earnings from operations       8,678         2,449       6,229    254.3

    Interest (expense)
     income, net                    (283)            4        (287)      NM

    Earnings before taxes          8,395         2,453       5,942    242.2

    Income taxes                   3,348           969       2,379    245.5

    Net earnings                  $5,047        $1,484      $3,563    240.1%

    Basic earnings per share       $0.14         $0.04       $0.10    250.0%

    Diluted earnings per share     $0.14         $0.04       $0.10    250.0%


    STATISTICS:

    Gross profit rate               16.2%         16.3%       (0.1)%

    Expenses as a % of revenue      15.5          16.0        (0.5)

    % Return -  Earnings from
     operations                      0.7           0.2         0.5
            Earnings before taxes    0.7           0.2         0.5
            Net earnings             0.4           0.1         0.3

    Effective income tax rate       39.9%         39.5%        0.4%

    Average number of shares
     outstanding (thousands):
         Basic                    35,057        35,596
         Diluted                  35,431        35,624

    NM   Percentage change not meaningful.



                    KELLY SERVICES, INC. AND SUBSIDIARIES
                            STATEMENTS OF EARNINGS
            FOR THE 26 WEEKS ENDED JUNE 27, 2004 AND JUNE 29, 2003
                                 (UNAUDITED)
               (In thousands of dollars except per share data)


                                  2004          2003       Change   % Change

    Revenue from services     $2,383,275    $2,062,914    $320,361     15.5%

    Cost of services           2,001,837     1,724,958     276,879     16.1

    Gross profit                 381,438       337,956      43,482     12.9

    Selling, general and
     administrative expenses     370,746       335,117      35,629     10.6

    Earnings from operations      10,692         2,839       7,853    276.6

    Interest (expense)
     income, net                    (522)          126        (648)       NM

    Earnings before taxes         10,170         2,965       7,205    243.0

    Income taxes                   4,058         1,171       2,887    246.5

    Net earnings                  $6,112        $1,794      $4,318    240.7 %

    Basic earnings per share       $0.17         $0.05       $0.12    240.0 %

    Diluted earnings per share     $0.17         $0.05       $0.12    240.0 %


    STATISTICS:

    Gross profit rate               16.0%         16.4%       (0.4)%

    Expenses as a % of revenue      15.6          16.2        (0.6)

    % Return -  Earnings from
     operations                      0.4           0.1         0.3
            Earnings before taxes    0.4           0.1         0.3
            Net earnings             0.3           0.1         0.2

    Effective income tax rate       39.9%         39.5%        0.4%

    Average number of shares
     outstanding (thousands):
         Basic                    34,969        35,572
         Diluted                  35,369        35,584

    NM   Percentage change not meaningful.



                    KELLY SERVICES, INC. AND SUBSIDIARIES
                       RESULTS OF OPERATIONS BY SEGMENT
                                 (UNAUDITED)
                          (In thousands of dollars)


                                                 Second Quarter
                                         2004        2003    Change % Change

    Revenue from Services:
    U.S. Commercial Staffing          $581,467    $522,665   $58,802   11.3%
    PTSA                               256,470     223,565    32,905   14.7
    International                      386,527     313,287    73,240   23.4

         Consolidated Total         $1,224,464  $1,059,517  $164,947   15.6%

    Earnings (Loss) from
     Operations:
    U.S. Commercial Staffing           $29,645     $23,215    $6,430   27.7%
    PTSA                                16,361      12,812     3,549   27.7
    International                        1,931      (1,019)    2,950     NM
    Corporate Expense                  (39,259)    (32,559)   (6,700) (20.6)

         Consolidated Total             $8,678      $2,449    $6,229  254.3%




                               June Year to Date
                                        2004        2003     Change % Change

    Revenue from Services:
    U.S. Commercial Staffing        $1,130,889  $1,026,974  $103,915   10.1 %
    PTSA                               495,168     445,224    49,944   11.2
    International                      757,218     590,716   166,502   28.2

         Consolidated Total         $2,383,275  $2,062,914  $320,361   15.5 %

    Earnings (Loss) from
     Operations:
    U.S. Commercial Staffing           $53,958     $47,367    $6,591   13.9 %
    PTSA                                30,523      26,200     4,323   16.5
    International                          979      (4,176)    5,155     NM
    Corporate Expense                  (74,768)    (66,552)   (8,216) (12.3)

         Consolidated Total            $10,692      $2,839    $7,853  276.6 %


    NM   Percentage change not meaningful.



                      KELLY SERVICES, INC. AND SUBSIDIARIES
                       RECONCILIATION OF CONSTANT CURRENCY
             REVENUE FROM SERVICES TO REPORTED REVENUE FROM SERVICES
                                   (UNAUDITED)
                            (In thousands of dollars)

                                                 Second Quarter
                                        2004        2003      Change % Change

    U.S. Commercial                    $581,467    $522,665   $58,802  11.3%
    PTSA                                256,470     223,565    32,905  14.7
    International - constant
     currency*                          363,215     313,287    49,928  15.9
      Revenue from services -
       constant currency              1,201,152   1,059,517   141,635  13.4%
    Foreign currency impact              23,312                23,312

      Revenue from services          $1,224,464  $1,059,517  $164,947  15.6%




                                               June Year to Date
                                        2004        2003      Change % Change

    U.S. Commercial                  $1,130,889  $1,026,974  $103,915  10.1%
    PTSA                                495,168     445,224    49,944  11.2
    International - constant
     currency*                          690,056     590,716    99,340  16.8
      Revenue from services -
       constant currency              2,316,113   2,062,914   253,199  12.3%
    Foreign currency impact              67,162                67,162

      Revenue from services          $2,383,275  $2,062,914  $320,361  15.5%


* Information on constant currencies is provided to allow investors to separate the impact of foreign currency translations on reported results. Constant currency results are calculated by translating the current year results at prior year average exchange rates.



                    KELLY SERVICES, INC. AND SUBSIDIARIES
                                BALANCE SHEETS
                          (In thousands of dollars)

                                           June 27,   December 28,   June 29,
                                             2004         2003         2003
                                        (UNAUDITED)                (UNAUDITED)
    Current Assets
      Cash and equivalents                 $65,006      $76,378      $76,961
      Short-term investments                   452          457          518
      Trade accounts receivable, less
       allowances of $16,314, $14,983
       and $13,698, respectively           728,056      658,090      617,600
      Prepaid expenses and other
       current assets                       37,421       31,784       34,411
      Deferred taxes                        22,921       24,962       23,407

               Total current assets        853,856      791,671      752,897

    Property and Equipment, Net            178,683      188,122      194,971

    Noncurrent Deferred Taxes               13,307       14,606       21,010

    Goodwill, Net                           84,610       85,788       83,086

    Other Assets                            59,564       57,550       53,363


    Total Assets                        $1,190,020   $1,137,737   $1,105,327

    Current Liabilities
      Short-term borrowings                $37,537      $39,190      $24,234
      Accounts payable                      94,623       92,265       76,764
      Accrued payroll and related taxes    242,433      200,503      205,294
      Accrued insurance                     35,608       36,016       30,219
      Income and other taxes                51,846       49,342       46,525

               Total current
                liabilities                462,047      417,316      383,036

    Noncurrent Liabilities
      Accrued insurance                     58,096       58,763       49,304
      Accrued retirement benefits           49,999       48,025       44,491

               Total noncurrent
                liabilities                108,095      106,788       93,795

    Stockholders' Equity
      Common stock                          40,116       40,116       40,116
      Treasury stock                      (105,149)    (113,158)     (90,774)
      Paid-in capital                       20,042       19,096       18,332
      Earnings invested in the business    655,841      656,726      660,438
      Accumulated foreign currency
       adjustments                           9,028       10,853          384

               Total stockholders'
                equity                     619,878      613,633      628,496

    Total Liabilities and Stockholders'
     Equity                             $1,190,020   $1,137,737   $1,105,327


    STATISTICS:
     Working Capital                      $391,809     $374,355     $369,861
     Current Ratio                             1.8          1.9          2.0
     Debt-to-capital %                         5.7%         6.0%         3.7%
     Global Days Sales Outstanding
         Quarter                                54           51           53
         Year-to-date                           56           55           54



                    KELLY SERVICES, INC. AND SUBSIDIARIES
                           STATEMENTS OF CASH FLOWS
            FOR THE 26 WEEKS ENDED JUNE 27, 2004 AND JUNE 29, 2003
                                 (UNAUDITED)
                          (In thousands of dollars)


                                                     2004              2003

    Cash flows from operating activities
       Net earnings                                 $6,112            $1,794
       Noncash adjustments:
         Depreciation and amortization              22,410            24,043
       Increase in trade accounts
        receivable, net                            (72,036)          (36,350)
       Changes in other operating assets
        and liabilities                             49,506            11,404

            Net cash from operating activities       5,992               891

    Cash flows from investing activities
       Capital expenditures                        (12,766)          (15,146)
       Decrease in short-term investments                5                81
       Increase in other assets                       (731)           (1,808)

            Net cash from investing activities     (13,492)          (16,873)

    Cash flows from financing activities
       Decrease in short-term borrowings              (899)           (2,667)
       Dividend payments                            (6,997)           (7,115)
       Stock options and other                       4,234                14
       Purchase of treasury stock                       (3)              (67)

            Net cash from financing activities      (3,665)           (9,835)

    Effect of exchange rates on cash
     and equivalents                                  (207)            1,842

    Net change in cash and equivalents             (11,372)          (23,975)
    Cash and equivalents at beginning of period     76,378           100,936


    Cash and equivalents at end of period          $65,006           $76,961

SOURCE Kelly Services, Inc.

CONTACT: ANALYST CONTACT: James Polehna, Director, Investor Relations,
+1-248-244-4586, james_polehna@kellyservices.com , or MEDIA CONTACT:
Robert Doetsch, Director, Public Relations, +1-248-244-5362,
robert_doetsch@kellyservices.com , both of Kelly Services, Inc.
Web site: http://www.kellyservices.com
(KELYA KELYB)